Best Buy Burbank

Tried to buy a laptop. Had an advertised price, but salesperson said sale was over. Which was fine, but we did inquire about the price. He said they should honor the price, but he would speak to his manager. Manager came out and was instantly rude saying they are not honoring the price. Then immediately said you can leave, have a good day very rudely. I was so taken aback, I didn't even argue. I just left. Thus will be the last time I do business there.

Originally I took my 91 year old aunt that has glaucoma and cant see to get herself a slightly used refrigerator. They deliver it and after the 24 hours that it would take for the ice maker to be ready to use it didn't work. My aunt called them to send someone out to fix it, they came out twice to fix to no avail. They then recommend for her to come back out to look for a another replacement refrigerator. We have since picked out a replacement and it was actually delivered today. So we will see if this one works out. They did take care of the situation and we appreciate that but it was a very big inconvenience to have to do it all over again in less than a month's time.

The customer service was too notch as soon as I walked through the door I was greeted and asked if I needed any help my first twenty feet past the door!!..as I was choosing my purchase I had a question but I ddnt have to look for an associate because one walked right up behind me and asked if I had any questions..awesome!!

Worst customer service.