How do I check product availability at the Burbank Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burbank Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burbank stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burbank Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3298 reviews)
welmer b
November 18, 2024
5 out of 5
Excelente atención hablan español y de veraz me trataron bien . Los precios son únicos y buenos lo recomiendo
Alvie S
November 15, 2024
1 out of 5
Employees are not informed how their third party delivery programs work. Latino employee guaranted delivery by a certain hour and never arrived. Not sure if the employee is just dumb or the company has poor training. My guess is a little of both. Don't believe a word they say
Response from Best Buy
November 16, 2024
Hi, Alvie,
Thank you for taking the time to share your review with us. Having your delivery arrive later than expected can be a rather unwelcome experience to have occur. We would like to have a closer look at this matter.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64432522" in your message. Thanks!
Regards,
^April
Brandon. A
November 05, 2024
5 out of 5
I’ve been shopping here for the past 8 years and am happy to see how amazing this place looks after the remodel and customer service has never lost its touch.
Bianca G
November 03, 2024
5 out of 5
I had a chance to encounter Luisa yesterday. She was so nice ! And attentive. She was patient and helpful. I really enjoyed my time there . I was looking yo exchange something and she was just doing everything she could to help . It also was a young gentleman I didn’t get his name that was trying to assist as well. Both were great ! Very very great customer service! Thank you Luisa!