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Frequently Asked Questions About Best Buy Burbank

How do I check product availability at the Burbank Best Buy?
How do I check my order status?
My local Burbank Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Burbank stores’ holiday hours?

Recent Reviews

4.1
(3513 reviews)
kas K
December 26, 2025
5 out of 5
Out of all the Best Buy’s I’ve been to lately I can say today’s visit has been the best. It was very busy since it’s right after Christmas. But I had the best service ever. I needed help finding a good camera and Brian answered all my questions. Brian was kind, helpful, and calm. I didn’t feel rushed. I hope there are more workers as kind as Brian. I felt very good making my purchase when I came with no knowledge. At the cash register Thalassa was very kind also. Thank you and Happy Holidays!
Jossi
December 26, 2025
5 out of 5
HUGE shoutout to Luis who took care of me during my last trip to the Burbank Best Buy! I had a ton of questions about purchasing a gaming monitor and needed help making the right choice for my specific needs. Instead of pointing to the most expensive or most popular monitor, Luis took the time to explain how different monitors could impact my gaming experience and the key specs to prioritize (he was so knowledgeable). He also used the display models to show me how these specs actually "show up" on the monitors, which was very helpful to me as I'm a visual person. Most importantly, he was VERY patient with me (I was all over the store, bouncing from one monitor to the next) and allowed me some alone time to consider my budget (lol) while checking in on me as needed. After my purchase with Luis, I felt very confident in my choice! - Jocelyn (official Alienware monitor lover)
Tyler C
December 24, 2025
1 out of 5
David the manager is rude and unprofessional, literally made it seem like I inconvenienced him for asking why my order didn't go through ,but why was i charged.
Don M
December 21, 2025
3 out of 5
They offer a lot of things but there are few options for each thing. And the employees were friendly but a lot of times they seem to know almost nothing about the product and just kind of wing it

About Best Buy Burbank

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