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Frequently Asked Questions About Best Buy Burbank

How do I check product availability at the Burbank Best Buy?
How do I check my order status?
My local Burbank Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Burbank stores’ holiday hours?

Recent Reviews

4.1
(3298 reviews)
welmer b
November 18, 2024
5 out of 5
Excelente atención hablan español y de veraz me trataron bien . Los precios son únicos y buenos lo recomiendo
Alvie S
November 15, 2024
1 out of 5
Employees are not informed how their third party delivery programs work. Latino employee guaranted delivery by a certain hour and never arrived. Not sure if the employee is just dumb or the company has poor training. My guess is a little of both. Don't believe a word they say
Response from Best Buy
November 16, 2024
Hi, Alvie, Thank you for taking the time to share your review with us. Having your delivery arrive later than expected can be a rather unwelcome experience to have occur. We would like to have a closer look at this matter. Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64432522" in your message. Thanks! Regards, ^April
Brandon. A
November 05, 2024
5 out of 5
I’ve been shopping here for the past 8 years and am happy to see how amazing this place looks after the remodel and customer service has never lost its touch.
Bianca G
November 03, 2024
5 out of 5
I had a chance to encounter Luisa yesterday. She was so nice ! And attentive. She was patient and helpful. I really enjoyed my time there . I was looking yo exchange something and she was just doing everything she could to help . It also was a young gentleman I didn’t get his name that was trying to assist as well. Both were great ! Very very great customer service! Thank you Luisa!

About Best Buy Burbank

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