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Frequently Asked Questions About Best Buy Burbank

How do I check product availability at the Burbank Best Buy?
How do I check my order status?
My local Burbank Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Burbank stores’ holiday hours?

Recent Reviews

4.1
(3501 reviews)
Anastacia D
December 16, 2025
1 out of 5
This is buy far the worst Best Buy if you're looking to buy an appliance to be installed. Our second time ordering appliances and second time cancelling. On both occasions there were issues with their warehouse. First time our appliances were damaged BOTH fridge and range. This time they cancelled delivery the first date and rescheduled. It's always something. My husband has labs to be completed and rescheduled to ensure we would get our dishwasher. We cancelled this order to and will be going to home Depot. Fix the warehouse
Response from Best Buy
December 16, 2025
Hello Anastacia Thanks for reaching out and providing your feedback. An unexpected cancellation is a reason that would damper your experience. We want to look into this to help. You can find us at a Social Media platform listed below and reference Google Review #83225 in a private message. Facebook (https://bby.me/qjk2oc) Twitter/X (https://bby.me/g9ox8c) Instagram (https://bby.me/emlad8)
Ketso K
December 16, 2025
5 out of 5
Excellent traveling machine
Carlos B
December 14, 2025
4 out of 5
Son amables y te ayudan
Karla X
December 13, 2025
3 out of 5
I dont know why Costumer Service was moved to check out but there is still a sign named "Customer Service" there with a person working the counter. Front staff/greeters addressed us by "what are you doing there?" very rudely.
Response from Best Buy
December 14, 2025
Hello. Thank you for taking the time to reach out to us and share your experience and feedback. To get this feedback documented as well as receive assistance, please reach out to us on Facebook (https://bby.me/5vu8wz), Twitter/X (https://bby.me/addw40), or Instagram (https://bby.me/hjvxue). When reaching out via social media, be sure to mention that it's in response to Google Review number 87575. Thank you.

About Best Buy Burbank

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