Is there s reason there is one cashier for both purchases and returns? 20 minute lines in a dead store is ridiculous.
Purchased a TV that was marked good and described as only having minor cosmetic damage. When I arrived, the TV had a cut on the screen and had a busted corner from where it was dropped. Best Buy was useless in support and this whole endeavor was a wasted effort on a dying company.
This store also had rude employees, but the Sony guy was cool.
They let me skip a long line and get customer service at a different desk
Always the best when dealing with Best Buy! I purchase online and always pick up in store.