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Frequently Asked Questions About Best Buy Burbank

How do I check product availability at the Burbank Best Buy?
How do I check my order status?
My local Burbank Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Burbank stores’ holiday hours?

Recent Reviews

4.1
(3620 reviews)
CARLOSS B
October 12, 2026
5 out of 5
The customer service was too notch as soon as I walked through the door I was greeted and asked if I needed any help my first twenty feet past the door!!..as I was choosing my purchase I had a question but I ddnt have to look for an associate because one walked right up behind me and asked if I had any questions..awesome!!
Keegan L
October 08, 2026
1 out of 5
Worst customer service.
Darryl C
October 08, 2026
1 out of 5
Poor customer service... Will not ever go back!!!
Response from Best Buy
October 08, 2026
We appreciate you taking the time to share your feedback. We'd like to hear more and ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/zwzyqU), Twitter/X (https://bby.me/rKOhcO), or Instagram (https://bby.me/fazUDt), and mention your Google review, 232232.
Daisy C
October 03, 2026
1 out of 5
Marcello, the front desk representative, was very unhelpful. He was unable to answer my questions or assist me with transferring my data to my new phone. I would recommend avoiding this store and saving yourself the time and frustration.

About Best Buy Burbank

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