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Frequently Asked Questions About Best Buy Burbank

How do I check product availability at the Burbank Best Buy?
How do I check my order status?
My local Burbank Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Burbank stores’ holiday hours?

Recent Reviews

4.1
(3375 reviews)
Leslie C
April 20, 2025
1 out of 5
I witnessed manager Juan being quite rude with both, employees & customers..good thing I caught his name off the badge. He just doesn't seem like a pleasant person to work with. Most employees are fine but some are incredibly loud, clapping & yelling across the store: why is that necessary? Also, for some reason this is the only Best Buy I've been to that blasts music all day. It gave me a headache..I can't be there for a long period of time or else I'd get a migraine.
Drew P
April 19, 2025
5 out of 5
Daisy & Anthony in the GeekSquad; very pleasant, very helpful
goway9999
April 17, 2025
5 out of 5
Amazing BB location. Everything you could image with almost all hands on displays.
Ahmad H
April 13, 2025
1 out of 5
i drove 40 minutes, and they refused to price match Micro Center on a GPU.
Response from Best Buy
April 14, 2025
Hey, Ahmad. Thank you for providing this feedback. We know how important it is to be able to get the products you need at the lowest price possible, and we would like to do what we can to help. If you still need some help, you can connect with a live representative through one of the social media platforms listed below. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy When you private message us, please include your full name, phone number, email, and reference your Google review number #65039562. Sincerely, ^Jason

About Best Buy Burbank

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