CARLOSS B
October 12, 2026
The customer service was too notch as soon as I walked through the door I was greeted and asked if I needed any help my first twenty feet past the door!!..as I was choosing my purchase I had a question but I ddnt have to look for an associate because one walked right up behind me and asked if I had any questions..awesome!!
Poor customer service...
Will not ever go back!!!
Response from Best Buy
October 08, 2026
We appreciate you taking the time to share your feedback. We'd like to hear more and ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/zwzyqU), Twitter/X (https://bby.me/rKOhcO), or Instagram (https://bby.me/fazUDt), and mention your Google review, 232232.
Marcello, the front desk representative, was very unhelpful. He was unable to answer my questions or assist me with transferring my data to my new phone. I would recommend avoiding this store and saving yourself the time and frustration.