'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Best Buy Burbank Outlet
On This Page:
Find Items in This Store
More to Explore
Recent Reviews
4.2(2638 reviews)
Michelle W
November 24, 2024
1 out of 5
Terrible service waiting more than 20 minutes.No one came to help with so we left
Response from Best Buy Outlet
November 24, 2024
Hello and thanks for reaching out on Google, Michellle.
Getting help in-store should be easy and we understand your frustration. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review, 64469513.
Kindly,
^Graham
Terry G
November 22, 2024
1 out of 5
We went up to look for a stove but didn't find what we needed so the sales person told us about sales they had.
Long story short, we bought a brand new stove and had it delivered. The next morning when we were setting it up and took the protective plastic off the front to uncover two dents right in the front of the stove to the right of the clock.
Best Buy was absolutely terrible about making this right. Three options were given, get the same model again (they didn't have that in stock any where), buy a more expensive stove to replace it with, or get a laughable $50 gift card.
So we get penalized for paying for shipping and them delivering a busted up stove. Unless we wanted to pay hundreds more, the gift card was the only option.
A $50 gift certificate to use at the store that already sent me a banged up new stove.
Why would I ever shop at any Best Buy again!?!? We definitely won't ever be returning!
Response from Best Buy Outlet
November 22, 2024
Hello and thank you for reaching out regarding your experience. I can understand how frustrating it would be to receive an item in a damaged condition. We would be more than happy to look into this for you and see what other options may be available that will work for your needs. Please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, and email.
Best,
^AllisonS
Leon G
November 21, 2024
4 out of 5
Fast service.
Diego M
November 10, 2024
5 out of 5
Mia was awesome