Purchased a TV that was marked good and described as only having minor cosmetic damage. When I arrived, the TV had a cut on the screen and had a busted corner from where it was dropped. Best Buy was useless in support and this whole endeavor was a wasted effort on a dying company.
Way over priced for the same thing you can get in Walmart for half the price.
Excellent customer service. Super speedy
Was shocked the outlet store was only $30 less than the brand new one at menards for the same range. No one came to see if I needed any help. They were talking amongst themselves
Response from Best Buy Outlet
August 02, 2026
Hello Carlos,
Thank you for your review. We never want our customers to feel overlooked or ignored. We'd appreciate the chance to follow up and ensure this is documented and addressed.
Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook: @BestBuy
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Twitter/X: @BestBuySupport
When reaching out, please reference your Google Review 197120.