Excellent service getting a protective cover over the new watch we brought. Took less than 10minutes to get it all said and ✅ done
Samuel B
February 12, 2025
Shoutout to Shannon. He helped me today with purchasing a MacBook while their system was being glitchy and not working. He never once shooed me away and said, “oh well, sorry” he tried every method he could and in the end we figured it out after about 2 and half hours. Someone who goes the extra mile like that deserves to be recognized and paid more! Thanks Shannon!
A family member went to Best Buy looking for a gift for me. I had recommended a cheap, functional projector. The Best Buy boys swindled her into a LOWER QUALITY projector at double the price she was willing to spend. They really sold it, saying it was one of the best when they’ve clearly never turned one on. Salesman told her she had 60 days to return if I didn’t like it, but the store policy is 14. So now I am stuck with a VANKYO brick that’s a pain to use and she’s out double the money she would’ve spent. Make sure you come to this Best Buy with research in hand, because these boys will say anything to get the purchase point up.
Response from Best Buy
January 18, 2025
Hello, Derby,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64699203. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
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Google Review #64699203
Thanks,
^Ezra