header_logo
Services Offered
  • Geek Squad Services icon
    Geek Squad Services
  • Apple Shop icon
    Apple Shop
  • Windows Store icon
    Windows Store
  • Samsung Experience Only icon
    Samsung Experience Only
  • Sony Experience icon
    Sony Experience
  • LG Experience icon
    LG Experience
  • Car & GPS Installation Services icon
    Car & GPS Installation Services

More to Explore

Frequently Asked Questions About Best Buy Champaign

How do I check product availability at the Champaign Best Buy?
How do I check my order status?
My local Champaign Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Champaign stores’ holiday hours?

Recent Reviews

4.1
(2545 reviews)
Ayden C
February 01, 2026
2 out of 5
Bought a computer here, dead on arrival, returned it and got a replacement unit, just for the same problem to happen again months later. Now it's with geek squad to figure things out. Unfortunate but there's always other options, which is something to keep in mind. To give them credit where it's due, the staff try their best to be helpful where they can.
Response from Best Buy
February 01, 2026
Hi, Thanks for taking the time to leave your feedback we understand your concerns with your computer not working as expected. We get this is not something you would expect to happen so soon after purchase. If you have questions or need assistance, you're welcome to connect with us by sending a private message on one of the below social media platforms. You may include the Google review number 111791 as reference. X: https://bby.me/d1seot Facebook: https://bby.me/jzfox5 Instagram: https://bby.me/4x3ebg
Will B
January 26, 2026
5 out of 5
My recently purchased router was fried and Rosendo was awesome in helping me choose a better quality one and return that one. Thank you!
Beth F
January 21, 2026
5 out of 5
Rosendo was the kindest, most amazing customer service representative ever. He made sure I didn't leave the store until I was completely taken care of. He is outstanding. Thank you for a great experience!
Justin R
January 21, 2026
1 out of 5
The store itself is fine but if they dont have an item in stock and have it shipped to your house they use FedEx who is the worst shipping company in the country. FedEx never actually delivers within the window of time that they say they are going to, if I had known that they would have used this piece of garbage for the delivery I would have bought the tv on amazon and it would have actually arrived on time.

About Best Buy Champaign

bestbuy.com