Best Buy Champaign

I had a great experience at the Best Buy in Champaign, Il. I broke my phone and needed to purchase a new phone. Cam was super helpful, patient, and kind. He made the transaction seamless and spent a great amount of time getting my photos and contacts from my old phone to my new one. I am so grateful!!! Thank YOU Cam!!!!

It's fine for a best buy, not too many people asking me if I need anything which is nice. Selection is dwindling in these stores still. Mostly just needed some cables, and prices are pretty steep for even the most basic cables, but the selection was decent at least.

I had an amazing experience with Shania, Cam, and Saul! I had to upgrade my iPhone after it had sustained some serious damaged and even though there was trouble unlocking my account they all gave me excellent customer service!! Cam throughly walked me through every step in the process and showed amazing care and service. Shania treated me with absolute warmth and kindness addressing every concern I had. Saul was so kind to me and checked up on me when I first came into the store a previous time and helped me get set up with my iPhone upgrade, making sure I had everything I need. Overall I had probably the best experience I could ever have doing something that would otherwise be unpleasant and boring. They were all so amazing!! If any of you ever need help at your local beauty store let me know! I’d love to return the favor!

So I have came into this best buy on numerous occasions and there is more employees walking around and standing around doing nothing. I was in this store yesterday and was asked if I was ok and when I said nope they didnt really care. Went it to buy a nice monitor for my pc and well no price even on the product in placement and well the employees today didnt say anything except one guy after I was already ready to leave. You might actually wanna try and move a 1200 dollar monitor instead of keeping it on a bottom shelf with no price tag. So I had to look it up and well low and behold because I looked it up I found it way cheaper elsewhere.