Best Buy Champaign

Awesome

We went to Best Buy to Talk About New Cell Phones & Mandie Took Care of Us!! We Had AT &T for 20 Yrs & They Kept Raising Prices & Only Cared About the Younger Generation..So We're Going With Verizon..Got a Good Deal & Got Money Off From My Hubby-Bryan Being in the Military..Which AT&T Never Gave Us!!

I went to Best Buy to purchase a specific Apple product. After waiting a surprising amount of time to get service, I told Rosendo what I wanted and he spent the next fifteen minutes trying to talk me into a much more expensive item. He tried to tell me that it would not run the software I planned to use (a quick google search revealed that it would work just fine). He pushed the idea that with their plan (minimum cost $30), if the price went down in the next 60 days I would get the difference refunded, and said that the product he was pushing usually went for “only” $100 more than the full price of the one I came for, when it was discounted in back to school sale. Eventually, he gave up and instead of getting the product I wanted, turned me over to JR, who swiftly got my item and handled the sale. I’m glad they had what I came for. But next time I’ll buy direct from Apple. I prefer to buy from the store in my town, because that helps make sure there is a store in town, but this was egregious and I never want to have to fight for my preferred product that way again

Beautiful store