The worst service. Very rude customer service.
Response from Best Buy
March 12, 2025
Hello,
Thank you for the review. At Best Buy, we always want our customers to receive pleasant, helpful service when they shop with us. I'm concerned to learn that this might not have been the case for you recently.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64918780.
Regards,
^Kristy
Buy a washer. Online says 1 week delivery.
After went to store to place the order (wish to support local businesses) tell me 2 weeks to deliver. 😵💫
And they must require a real person to receive the item,
Ok, support local businesses.
And arranged a day off.🤷
Today is the delivery day,
yesterday sent me a confirmation at 5:30pm
Today 6am confirmed again .
Ok i think everything should be ok,
4 hours before the delivery time ( 1 pm to 5pm) call us there is no delivery today. 😠
I will keep complaining to news media and your head office.
Response from Best Buy
February 25, 2025
Hello, DeDe,
Thank you for your review. We know it's frustrating when a delivery is not able to happen, so we can understand your disappointment. If you'd like assistance, please contact us on social media via private message with your name, phone number, and email. Please mention Google Review 64853203.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Sincerely,
^Meghan
Excellent service getting a protective cover over the new watch we brought. Took less than 10minutes to get it all said and ✅ done