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Frequently Asked Questions About Best Buy North Avenue

How do I check product availability at the North Avenue Best Buy?
How do I check my order status?
My local North Avenue Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy North Avenue stores’ holiday hours?

Recent Reviews

4.2
(1918 reviews)
Daniel N
June 13, 2025
1 out of 5
Well this is going out to the 3rd party driver that came to my house and told me they couldn’t deliver my refrigerator to the 3rd floor . They said it wouldn’t fit but the sad part I told them it would if you take off the door his response are you telling me how to do my job ! The sad part is he said no one told him that the refrigerator was going to the 3rd floor he used all the excuses in the book . He will do it but if he scratches it he will not be responsible . I also order 65 inch tv that I didn’t get delivered either . I went in on June 8 th guys that help me where great . But the delivery I got June 10th at 8 am was the worst I have ever received. He refused to bring it up to my house and called custumer service she told me they don’t go too Third floor . I can’t make this up even if I tried . So I went to AbT same day and I received the same refrigerator with $100 off . And guys at ABT did an amazing Job you can google this on ABT because I left a review for them . And on Thursday I was delivered my refrigerator and today being Friday I received my Best Buy bill for $2590 . I didn’t get my refrigerator or my tv but I got the bill what a joke !!! Never buy your appliance from Best Buy go to ABT where their delivery drivers are there own not a third party source . I will email corporate because this is something that should never happen to anyone . Pure laziness and unprofessional delivery drivers from Best Buy that at the end did me a favor to never buy anything from them again !! Don’t make the same mistake I made just go to ABT they will beat and price match everything.
William “
June 12, 2025
1 out of 5
This rating is given after an extensive hours-long conversation with the customer service team, who sent me back to the store. I arrived at the store and was told that I needed to go back to the customer service team. My gripe is not with this particular Best Buy location. Best Buy as a company.
Nicole H
June 10, 2025
5 out of 5
Definitely the best one in the city and the employees are very helpful and polite!
Joshua Y
June 05, 2025
4 out of 5
Tech questions or any problems with Tech or geeksquad will have u coming here. The staff is great plus they have a great selection of electronics, Tv's, and Ps5 games controllers. I like the selection only thing was that the some of there items are old. Overall if in the area check out 1000 W North Ave. This location in Lincoln Park is still a good place to visit if in the area. 🖥🎮

About Best Buy North Avenue

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