Frequently Asked Questions About Best Buy North Avenue
How do I check product availability at the North Avenue Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Avenue Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Avenue stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Avenue Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2057 reviews)
Jose B
May 12, 2026
5 out of 5
Genial 👌
Jessie M
May 07, 2026
5 out of 5
Helpful, kind and polite staff. Bought a 65” TV was assured all the way out the door and to my vehicle. Keep up the great work BB 🙏🏻
Samuel S
May 03, 2026
1 out of 5
Staff here is beyond LAZY and unprofessional. I came in today over a half hour before closing but knew exactly what tv I wanted saw online it was in stock and just needed pointed in the right direction. It would be an in and out process. I asked for help at the front and they walkie takied someone to come help me and no one came to help. I asked two more times because I didnt know if I can just grab the box myself (plus I needed help loading it). No one would come so I ended up doing it myself. Damn near threw my back out. And when I finally get to the front there were about 10 employees just standing in the front doing absolutely nothing with no line. Absolutely ridiculous when I’m spending over a grand on something to have absolutely no help. Manager was there too and did nothing when I made comments about why there’s 10 employees up front but not one person helped me after asking 3 times.
Go elsewhere where employees aren’t useless! Purchase was the night of 5/2.
July B
May 02, 2026
3 out of 5
I wish more items that are online can be available on site.
Response from Best Buy
May 02, 2026
Hello,
Thank you for the review. We understand your concern with waiting more items in the store.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 148114