Best Buy North Avenue

I went online to Best Buy’s website to purchase a Digital Xbox Game Pass Core 12 Month Membership which was listed as being purchasable. When I got the code and went to redeem it, I was informed the Core Membership is no longer available and therefore it wanted to automatically convert to a 3 month Game Pass Ultimate membership. I specifically wanted the 12 months of Core membership because of the cheaper price, not the 3 months of Ultimate. I was also informed in the store that such a return could be made since I hadn’t completed redeeming the code. They told me that Best Buy customer service could help. Well I spoke to the manager Charity and was informed that since the item was listed “non returnable” when purchased that it was not possible to give me a refund. This is false advertising on Best Buy’s part and I should be able to get a refund. An item that no longer exists in reality should not be available for purchase on Best Buy’s website. I’m thinking a lawsuit is next on my list.

Great store, great people! Eric and Daniela were both very knowledgeable and kind. They helped me find a USBC cord today and answered all my questions on a recent Shark purchase. Will continue to be my go-to for any electronic and appliance needs.

I was in the store 10/20 total unprofessional they had the ninja machine stocked in the wrong space. I didn't know that at first. I was simply in the market for a awesome bday present. The advertisement said 208.49 however when scanned it did not reflect that price. The supervisor didn't care and asked me to leave if I wasn't going to purchase. Never have I felt so belittled and humiliated as his security officer stood beside him. I definitely didn't expect this

Loja não muito grande mas com bom atendimento