Best Buy North Avenue

This store customer service is awful. I bought an item online from them and had to return. In the app they said you could return to store. Drove to store to be told I need to ship it. Fine. I ask if they could the courtesy of printing the label for me and they refused. Like did you help in any way ? No. Did you solve my problem? No. Just passed the buck even though I purchased at your store and drove to your store. Just awful man.

Very helpful staff members and exceptional services like price matching on top of a wide variety of supplies as always. 10/10 recommended.

Clean and well stocked. I didn't feel like I was being bombarded by 5 employees asking the same questions like other Best Buys. One asked if I needed help and let me wonder like I wanted.

I will never go back to Best Buy ! Me and my partner accidentally double purchased our son’s back to school laptop. So she went and bought the laptop on Roosevelt she picked me up from work and told me we had to go pick it up from north ave and I’m like no I already got it, so we go to Roosevelt where she made the purchase and told them we wanted to get a refund for the money we don’t want to pick up the laptop anymore and explained the miscommunication. She had just given them 2400 cash an hour before this. They told us we had to go to north ave. So we did. They process the refund then after processing the refund tell me it’ll be 15 days before I get a check refund in the mail 😳 like is u cool ?? Who should have to wait 15 days to get that type of money back and placing it in the hands of the usps is crazy work ! There’s no way to get it quicker and no way to reach corporate to discuss processing. Won’t be making any purchases there again. Be cautious to not make a mistake and need a refund for anything over 500 😵