Frequently Asked Questions About Best Buy North Avenue
How do I check product availability at the North Avenue Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Avenue Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Avenue stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Avenue Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1798 reviews)
Andy N
September 15, 2024
1 out of 5
I was waiting for 30 minutes to get a Samsung tv, and then they told me at the end that when we ordered, I would not get it for another 24 hours. Waste of time!
Alana V
September 10, 2024
5 out of 5
Well I did indeed buy the best
Eldrick S
September 04, 2024
1 out of 5
Pickup for my ipad was scheduled for today and delayed and they didn’t bother to tell me until after I got to the store and spent $40 on lyfts. Spent a total of 45 minutes on hold today for some overseas dude to tell me to “come back tomorrow”. Wasted my time, money after giving them over $600 and no one seemed apologetic.
Response from Best Buy
September 05, 2024
Hello, Eldrick,
Thank you for sharing your experience with us. I’m sure you were eager to pick up your new iPad, and I understand an unexpected delay wouldn’t have been a welcomed surprise. In effort to avoid disappoints and potential fees, such as car fare, we strongly encourage customers to wait to head to the fulfilling location until they receive the confirmation that their order is ready to be picked up. Our team would be happy to review the order history for you, as well as offer any support we’re able.
You’re welcome to connect with us through social media. You can find us on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number. Please also reference Google review, 64160054.
Best,
^Sarah
Josmar M
September 02, 2024
5 out of 5
Lugar de fácil acesso e com bons vendedores e produtos eletrônicos de
Vários tipos e preços. Excelente opção é comprar antes pela internet alguns dias antes e retirar no local, pois não possuem todos os itens que você vê na internet em estoque.