Frequently Asked Questions About Best Buy North Avenue
How do I check product availability at the North Avenue Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Avenue Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Avenue stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Avenue Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2076 reviews)
Lilly P
August 03, 2026
1 out of 5
How are ya’ll in business still? Waited 15 mins for a sales rep to buy a $1500 TV. No one ever came to help. Asked not one but two associates for assistance and not a single person in site anywhere to help customers.
Response from Best Buy
August 03, 2026
Hi there. It is concerning to hear that you did not receive the proper assistance from an associate, and our team would be glad to address your concerns and document this internally. You can connect with us via Facebook (https://bby.me/aItotW), Twitter/X (https://bby.me/epS1Db), or Instagram (https://bby.me/B4LRMv). Please be sure to include Google Review number 197779 when reaching out.
Thanks.
Angelica R
July 23, 2026
4 out of 5
We typically find everything we need here. It is easy to use the pick up in-store feature. The sales associates in store and technicians with the Geek Squad have been very helpful when we needed them.
Israel B
July 22, 2026
2 out of 5
Did not find the viture XR glasses that I went looking for !
Organization was not the best, employees were ok,
Response from Best Buy
July 23, 2026
Hello,
Thanks for your review. It's unfortunate that you were not able to locate the item you were looking for. We get why you would be disappointed. We would like to speak with you more regarding your experience.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 191969 in your message to us.
X: https://bby.me/raBOQJ
Facebook: https://bby.me/dZ2eDF
Instagram: https://bby.me/5VDE8C