Best Buy North Avenue

I will never go back to Best Buy ! Me and my partner accidentally double purchased our son’s back to school laptop. So she went and bought the laptop on Roosevelt she picked me up from work and told me we had to go pick it up from north ave and I’m like no I already got it, so we go to Roosevelt where she made the purchase and told them we wanted to get a refund for the money we don’t want to pick up the laptop anymore and explained the miscommunication. She had just given them 2400 cash an hour before this. They told us we had to go to north ave. So we did. They process the refund then after processing the refund tell me it’ll be 15 days before I get a check refund in the mail 😳 like is u cool ?? Who should have to wait 15 days to get that type of money back and placing it in the hands of the usps is crazy work ! There’s no way to get it quicker and no way to reach corporate to discuss processing. Won’t be making any purchases there again. Be cautious to not make a mistake and need a refund for anything over 500 😵

El servicio al cliente lo mejor

Terrible customer support.

Pls tell me when i would be available to pre order xbox x x25 online ? Thanks