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Best Buy North Avenue
Services Offered
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Frequently Asked Questions About Best Buy North Avenue
How do I check product availability at the North Avenue Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Avenue Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Avenue stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Avenue Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1881 reviews)
John D
April 15, 2025
1 out of 5
Took forever to get any assistance. Haven’t been this disappointed in a long time. Can’t tell if they actually customers or need retraining, but I’d pick a different location.
Response from Best Buy
April 16, 2025
Hey there,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had issues with your refund on your most recent purchase and I can definitely understand your concerns surrounding this. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) further support. Please start your message with "This is in regard to my Google review: #65045982" and share your full name, email, and phone number.
Thanks,
^Jacob
K
April 09, 2025
2 out of 5
Strange visit. Upon entering I was immediately asked if I needed directions. I didn't, as I knew what I needed. I chose my item and for a min or two looked for an employee to help. The entrance employee told me "this is why I asked you what you wanted; you need to join the queue." That wasn't stated when I walked in, and in general is a strange way to deal with short staffing the sales floor. I wanted two off the shelf items. Nothing that needed this type of attention. I was informed by someone at another local store to visit this best buy for my item as it would be an easy purchase. This wasn't my experience. I'll likely avoid this location moving forward. Communication needs to be better.
Response from Best Buy
April 09, 2025
Hi there,
Thanks for taking the time to leave a review here on Google. When shopping at your local Best Buy, I can understand wanting assistance in an efficient and timely manner.
If you require additional support, please send us a private message via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #65026594” when reaching out on social media, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi
Mony H
March 21, 2025
1 out of 5
I had purchased a screen protector from Best Buy. When I made the purchase, installation was included. Unfortunately, the screen protector was poorly installed. It is developing air bubbles underneath. I requested a refund or exchange. Admittedly, I didn't have the receipt, and the transaction wasn't in the system. When I attempted to purchase a replacement, the individual tried to charge me 8 dollars. When I questioned the change in process, and the additional charge the individual was unhelpful and condescending. I have had multiple purchase and installs from Best Buy. I have never been charged for installation when you purchase from them in store. Their website says the install for free with the purchase from them. This experience made me highly reconsider ever purchasing from them when they won't stand by their product or installation.
Response from Best Buy
March 21, 2025
Hello Mony Hy,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64954353. Please send us a private message providing us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64954353
Thanks,
^Ezra
Taylor
March 16, 2025
4 out of 5
I had a great experience at this Best Buy who had friendly and helpful staff. An employee greeted me, walked me to the camera products I needed, and offered suggestions without being pushy. While a few items were out of stock, they quickly checked online for alternatives. I can tell the staff takes their work seriously and shows. Will be back