Matias Z
December 05, 2025
This store, part of the well-known retail chain, offers a vast array of technology products, from smart TVs to gaming headsets. The service is generally very good, although finding a sales associate can sometimes be challenging. However, this Best Buy location is likely to have everything a consumer needs, which is a significant advantage.
Cherilyn N
November 28, 2025
Eren gave solid advice on TVs when I was aimlessly walking around unsure what to buy. He took the time to help me choose the right TV
Great customer service and a happy customer!
Caitlin M
November 28, 2025
Rude. Unhelpful. Find a different location.
Response from Best Buy
November 28, 2025
Hello, Caitlin,
Thank you for sharing your concerns with your experience at the Chicago, IL Best Buy. We would be like to hear more about your experience if you could reach out to us on any of our social media profiles below with Review 76980 for support.
Facebook (https://bby.me/2en5m7), Twitter/X (https://bby.me/o98ni7), Instagram (https://bby.me/vg7bor)
Manager with man-bun and goatee was not very helpful and rude. Will not be coming back.
Response from Best Buy
November 24, 2025
Hello, Chris.
We always strive to provide a helpful and friendly shopping experience. If you have any questions, or need any help, please reach out to us on social media. Be sure to also reference your review number 74423.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy