Frequently Asked Questions About Best Buy Bucktown
How do I check product availability at the Bucktown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bucktown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bucktown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bucktown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3527 reviews)
Brenda L
December 23, 2025
1 out of 5
I visited this Best Buy location recently and had a disappointing experience. Despite clearly needing assistance, I was overlooked multiple times while other customers who arrived after me were helped right away. It made me feel invisible and unwelcome I went in to get a iPhone 17 pro unlocked and when I went up to a representative i was told that I can’t purchased unlocked phones from Best Buy to go to Apple which I know Apple does sell unlocked phones I wanted to purchase it with my Best Buy credit card that I have used to get several unlocked devices as well as i always send serval customers to get unlocked devices from Best Buy do to working at a mobile store I even sent a customer yesterday to get a unlocked iPhone 17 pro max so honestly I don’t know if it’s do to how I looked or what but I will no longer recommend this location
Response from Best Buy
December 24, 2025
Hello, Brenda,
Thank you for sharing your feedback regarding your visit. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service. Let’s get this documented and reviewed further for you.
First, we will need more details from you. Please message us through one of our social media channels below:
Instagram (https://bby.me/ub0m8e)
X/Twitter (https://bby.me/4akaka)
Facebook (https://bby.me/5wh7lb)
Be sure to send the full details of your situation. Also add Google Review 94058. We look forward to hearing from you.
Mohit P
December 19, 2025
5 out of 5
Muhammad was great. He went extra mile to help me. Thanks
Ciprian G
December 18, 2025
5 out of 5
The guys from Best buy on Touhy Ave are very helpful and respectful
Saray S
December 17, 2025
5 out of 5
Amazing customer service from Red! Aparte que habla español, es muy eficiente y con mucha calma y paciencia resolvió todo.