Best Buy Bucktown

I went to this Best Buy on Saturday 8/1/2026, and I asked an employee if they had any point-and-shoot cameras, and he had to call another employee for assistance. The second employee showed me the point-and-shoot cameras on their handheld device, which were the same ones listed on the Best Buy website. Unfortunately, the store didn't have any of them on display, so there was no way to actually see or handle them before buying. I was shown the Kodak PIXPRO C1 Digital Camera, and I asked if I could at least see the box. He handed it to me, and after looking it over, I decided to buy it because I liked the compact size based on the packaging. When I got home and unboxed everything, I discovered that the camera requires an SD card to function, but one wasn't included. I was disappointed that the employee never mentioned I would need to purchase one separately. Had I known, I would have bought an SD card while I was already at the store instead of making another trip. Overall, I wish the store had point-and-shoot cameras on display, and I also wish the staff had provided more complete information about what I would need to use the camera.

Spent well over 30 mins in the tv section waiting to be helped. No one came over even after another worker said he was going to call someone over, so my husband & I left & went to purchase a tv from Walmart.

8/2/26 Ordered a phone charger online from the Best Buy on Elston Avenue. Took exactly 7 days to arrive in the mail, which is a little longer than I expected, not not too bad. The delivery information was grossly incorrect, however. I recieved my charger on July 29th, and the email claimed said it wasn't due to arrive untill July 15th. This is a 17 day discrepancy. The email did update their informarion the day it got delivered on the 29th, however, and informed me my charger was coming that day instead, which was a nice surprise..but it created a lot of unnecessary worry thinking I was going to have to wait two and half more weeks to get it. The charger works with well with my phone, and I got two chargers for only $15, not bad. The store also sells a lot of good quality items and their a good company overall. Employees are especially knowledgeable about the items sold at their store as well.

Returned an Open Box Laptop (excellent condition) that still had the previous owners information on it and crashed the second I tried to figure out how to log in. Neither the store manager Ricky or the customer help desk via phone would offer me a discount on the full price product. Very disappointed.