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Frequently Asked Questions About Best Buy Bucktown

How do I check product availability at the Bucktown Best Buy?
How do I check my order status?
My local Bucktown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Bucktown stores’ holiday hours?

Recent Reviews

4.2
(3310 reviews)
Maria F
November 16, 2024
5 out of 5
Muy amable el personal desde la entrada con la Persona de seguridad muy amables todos y me ayudaron con lo q estaba buscando me Encantó el servicio q me dieron gracias así dan ganas de regresar 👍
Kenny B
November 08, 2024
1 out of 5
Went to purchase AirPods today. Salesperson tried to SCAM me and I caught them on it….During checkout they asked me for my phone number and email to which I politely declined because I wanted to quickly pay and get out. They say “well if you don’t give us this information you won’t get Apple Care” to which I reply “that’s not true Apple Care comes standard for 1 year from any authorized retailer which I’m sure Best Buy is”. Salesperson insists it’s different at Best Buy so I relent and give them the info, whatever….I’m then told the total for $129.99 AirPods is $159.99 plus tax and I ask to see the screen and the sales person has added $30 for AppleCare PLUS (2 years warranty) which I did not consent to or was even told the price. I called them out on that being a deceptive approach and was met with a rude reply of “no you’re wrong but I’ll remove the charge”’ followed by the salesperson muttering expletives under their breath while shoving my change at me. This was a blatant attempt by the salesperson to scam me. This is why people don’t shop at BestBuy.
Response from Best Buy
November 09, 2024
Hello, We appreciate you taking the time to leave your feedback here. It's unfortunate that you've had a negative experience at one of our locations. We would like to get some more information about the experience you've had and the store you visited. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64403376 as reference. Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Best, ^Kadian
BLOODSHOT 1
November 08, 2024
5 out of 5
Excellent service
Melissa B
November 04, 2024
5 out of 5
Had a really great experience! Steven was really kind and patient with answering all of my questions and he offered lots of knowledge! Thank you Steven, I really appreciate you and your help!

About Best Buy Bucktown

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