Best Buy Bucktown

Ilia was very helpful in helping assess what we wanted vs what we truly needed for our child's laptop

I walked into Best Buy frazzled and confused. I needed a decent car phone mount but had problems in the past. Mary answered my questions, patiently found the perfect item and sent me on my way with a smile on my face. Thank you for employing such a wonderful person.

I went to this Best Buy on Saturday 8/1/2026, and I asked an employee if they had any point-and-shoot cameras, and he had to call another employee for assistance. The second employee showed me the point-and-shoot cameras on their handheld device, which were the same ones listed on the Best Buy website. Unfortunately, the store didn't have any of them on display, so there was no way to actually see or handle them before buying. I was shown the Kodak PIXPRO C1 Digital Camera, and I asked if I could at least see the box. He handed it to me, and after looking it over, I decided to buy it because I liked the compact size based on the packaging. When I got home and unboxed everything, I discovered that the camera requires an SD card to function, but one wasn't included. I was disappointed that the employee never mentioned I would need to purchase one separately. Had I known, I would have bought an SD card while I was already at the store instead of making another trip. Overall, I wish the store had point-and-shoot cameras on display, and I also wish the staff had provided more complete information about what I would need to use the camera.

Spent well over 30 mins in the tv section waiting to be helped. No one came over even after another worker said he was going to call someone over, so my husband & I left & went to purchase a tv from Walmart.