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Frequently Asked Questions About Best Buy Bucktown
How do I check product availability at the Bucktown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bucktown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bucktown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bucktown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3634 reviews)
Dominic D
September 04, 2026
5 out of 5
Nice
Mounika G
September 04, 2026
1 out of 5
One star because zero isn’t an option.: Horrible customer service and zero accountability. Mistakes happen. The unacceptable part is the misinformation, lack of communication, and complete lack of accountability.
I purchased a range from Best Buy on July 4th, with delivery originally scheduled for August 31st due to a supplier backorder. 30 minutes before delivery and installation, Best Buy called to say they didn’t have the correct parts and couldn’t complete the installation. I had to reschedule.
Delivery was eventually made September 2nd, but one hour later I was told the installation scheduled for September 3rd was booked incorrectly because the sales representative had sold me the wrong installation service. The correct service required an additional charge.
Since this was clearly a Best Buy error, I contacted customer service and was told to go to the store, where the issue could supposedly be resolved faster and Best Buy would cover the difference. I made the trip, only to be told the store was locked out of the system and the installation had to be cancelled.
On September 3rd, Best Buy then told me they would not cover the additional charge after all. I had no choice but to pay it myself and schedule installation for September 7th.
So because of Best Buy’s mistakes, I’ve now lost two days of work, spent countless hours on the phone, made an unnecessary trip to the store, paid an extra installation fee, and have had a range sitting in the middle of my small Chicago condo for days.
I repeatedly followed the instructions Best Buy gave me and was still left paying for their mistake.
Response from Best Buy
September 04, 2026
Hello,
Thank you for your review. We appreciate you taking the time to detail your delivery and installation experience with us, and aim to create a better one in the future.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/giTrNm, Instagram: https://bby.me/QzLMB4, or Twitter/X: https://bby.me/4zGOzc and reference Google review 217965 in the details you provide.
Zoila H
August 30, 2026
5 out of 5
Muy buena atención
Yurii
August 28, 2026
5 out of 5
Pls tell me when i would be available to pre order xbox x x25 online ?
Thanks.