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Best Buy Bucktown
Services Offered
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Frequently Asked Questions About Best Buy Bucktown
How do I check product availability at the Bucktown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bucktown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bucktown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bucktown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3494 reviews)
Leslie F
October 06, 2025
2 out of 5
I went in tonight to purchase a specific phone case. The gentleman that helped me find the phone case was super nice. As soon as he saw me He asked me if I needed help. The young gentleman who checked me out up front also super sweet, super nice, and I don’t know if it was a manager at the door, but he did tell me to have a nice night. Before I checked out to make my purchase I was by the phone cases, which there was desk and it looked like you can check out there. There was 3 TVs on top over desk right by the entrance there was a super tall guy working there, and a young Lady. The young Lady was super rude, She gave me the dirtiest look, and I asked her “ Can I check out here or can I check out over there?” No answer from her. Just a dirtiest look. I was like “ok” Nervous laughed, and walked away. I don’t normally come to Best Buy so I wasn’t sure if I could pay for my item at that desk.
Everyone else was super nice and welcoming but it sucks when they have employees like that young lady who are maybe having a bad day or upset they are at work and give they kind of response.
Jack L
October 04, 2025
4 out of 5
Went to buy modem, nice staff
Ouwba N
October 03, 2025
4 out of 5
I like shopping at Best Buy. The store has a wide variety of electronics, including laptops, TVs, and smart home devices. The staff are usually helpful and can answer questions about products. Sometimes the store is busy, but it is well organized, so it’s easy to find what I need. Prices are reasonable, and they often have good deals. Overall, it’s a convenient place to buy electronics.
Gisselle D
September 27, 2025
1 out of 5
Horrible experience. Manager was super rude, came very defensive about my situation. Ordered an Apple watch as a birthday gift, picked up from store & gave the gift away. Box was empty, Apple watch was missing, within 30 mins I went back to store & told them what was going on & they said they couldn’t do anything to verify that the Apple Watch was missing. Same manager didn’t go through the right protocols told me the wrong instructions to do now I can’t get a refund nor a replacement. $600 down the drain, over horrible customer service.
Response from Best Buy
September 27, 2025
Hi, Gisselle,
Thanks for reaching out. I can understand wanting support on your recent Store Pickup involving a missing item.
Please send us a private message on social media so that we can take a closer look at this concerning situation. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/n9e8sq), Twitter/X (https://bby.me/fv9j4w), or Instagram (https://bby.me/huzuoz).
Please mention the phrase “Google review #48876” when reaching out.