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Frequently Asked Questions About Best Buy Bucktown

How do I check product availability at the Bucktown Best Buy?
How do I check my order status?
My local Bucktown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Bucktown stores’ holiday hours?

Recent Reviews

4.2
(3527 reviews)
Brenda L
December 23, 2025
1 out of 5
I visited this Best Buy location recently and had a disappointing experience. Despite clearly needing assistance, I was overlooked multiple times while other customers who arrived after me were helped right away. It made me feel invisible and unwelcome I went in to get a iPhone 17 pro unlocked and when I went up to a representative i was told that I can’t purchased unlocked phones from Best Buy to go to Apple which I know Apple does sell unlocked phones I wanted to purchase it with my Best Buy credit card that I have used to get several unlocked devices as well as i always send serval customers to get unlocked devices from Best Buy do to working at a mobile store I even sent a customer yesterday to get a unlocked iPhone 17 pro max so honestly I don’t know if it’s do to how I looked or what but I will no longer recommend this location
Response from Best Buy
December 24, 2025
Hello, Brenda, Thank you for sharing your feedback regarding your visit. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service. Let’s get this documented and reviewed further for you. First, we will need more details from you. Please message us through one of our social media channels below: Instagram (https://bby.me/ub0m8e) X/Twitter (https://bby.me/4akaka) Facebook (https://bby.me/5wh7lb) Be sure to send the full details of your situation. Also add Google Review 94058. We look forward to hearing from you.
Mohit P
December 19, 2025
5 out of 5
Muhammad was great. He went extra mile to help me. Thanks
Ciprian G
December 18, 2025
5 out of 5
The guys from Best buy on Touhy Ave are very helpful and respectful
Saray S
December 17, 2025
5 out of 5
Amazing customer service from Red! Aparte que habla español, es muy eficiente y con mucha calma y paciencia resolvió todo.

About Best Buy Bucktown

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