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Best Buy Bucktown
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Frequently Asked Questions About Best Buy Bucktown
How do I check product availability at the Bucktown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bucktown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bucktown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bucktown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3506 reviews)
Christian A
November 19, 2025
5 out of 5
Smoothest experience at any BB in recent visits. Came for a pick up order, in and out in less than 10 min
It’s usually a wait in line but these two team members were on it
Alex S
November 14, 2025
1 out of 5
My husband and I had one of the worst experiences after purchasing a washer/dryer unit from Best Buy. It took four failed attempts (over span of 2+ months) to get the unit delivered. The unit was regularly damaged getting moved from warehouse and it was incredibly difficult working with customer service to (1) reschedule and (2) articulate any feedback back to Best Buy. Customer service was incredibly unresponsive (emails, calls). Delivery is outsourced to 3rd party. When unit was finally delivered, they hooked up the hoses incorrectly and we had to pay $300 to get a contractor out to fix the setup so that we could use the unit. Do not purchase large appliances from Best Buy. You will regret the experience and lose a part of your sanity.
Ursagami (
October 24, 2025
5 out of 5
This really cute guy named Sam helped me out and was nice to me, next time I see him I'm going to ask him out
Bill G
October 23, 2025
5 out of 5
Great service on difficult decisions