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Best Buy Bucktown
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Frequently Asked Questions About Best Buy Bucktown
How do I check product availability at the Bucktown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bucktown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bucktown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bucktown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3325 reviews)
D L
December 02, 2024
1 out of 5
Garbage store
Anthony
December 02, 2024
1 out of 5
Tried to buy a Nintendo switch asked the associate to check the price before I bought it and she said it comes up as $299 she took it up to customer service where it rang up as $349 i asked if they would honor that price atleast since that's what it was tagged at and I was told no because it was the black Friday deal...
DS
December 02, 2024
1 out of 5
Wanted a new Xbox. Went to the store and was told that they didn't have any, but to order it from the store online instead. Ordered it online to the store and the order was taken, but never filled. They told me to change it to shipping instead. Now I not only won't get it in time, they told me I can't cancel the order. Absolutely the worst customer service on earth.
Response from Best Buy
December 02, 2024
Hey, DS.
Thank you for sharing your feedback with us. I can understand how frustrating and disappointing this experience has been, especially when trying to purchase something as exciting as a new Xbox. This is not the kind of experience we want for our customers, and I’d like to help resolve this issue for you.
Please reach out to us by sending a private message on one of Best Buy’s official social media accounts:
Facebook: facebook.com/BestBuy
Twitter/X: twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, please include your full name, phone number, and email, and mention that you’re reaching out regarding your "Google Review." Be sure to also include the conversation number 64505165 so we can quickly assist you.
Thank you again for bringing this to our attention. I look forward to helping address your concerns and finding a solution for you.
Best regards,
^Magee
Christopher H
December 01, 2024
5 out of 5
Came for 1 thing. Person assisting was helpful, didn't try to upsell. Shopping on a holiday weekend should always be this easy.