Best Buy Bucktown

Friendly service. Good location

NEVER NEVER EVER buy an appliance from Best Buy! Bought their own brand of freezer, Insignia, that failed within a couple of months, spoiling hundreds of dollars of meats and proteins. They will not reimburse the $550 purchase nor the $30 deliver and installation fee. To top it off, my only option is to bring this 163 lbs, 5 ft tall, unit into their store on my own for its repair. Unbelievable!?! I don't have the manpower nor the vehicle to do this--which is why I used their delivery service in the first place. COSTCO! COSTCO! COSTCO! Stay away from Best Buy. Wow!

I concur with the reviewer who said the “returns process at this location are a humiliation ritual.” I brought in a $200 product for return that I had purchased slightly outside of the 15 day return window and was told by the store manager (maybe Shaun) there was nothing he could do unless (get this) I purchased a $50 per year BB membership that allows up to 60 days for returns. I asked if there was nothing he could do or nothing he was willing to do. He told me, “it wasn’t fair to the customers paying for the membership” to make an exception for me. BB corporate had these guys trained. And this is why Best Buy is a dinosaur dying a slow death to Amazon. Amazon makes the customer happy EVERY time, no exceptions. I will never make a purchase at a Best Buy again. These ppl will be out of business and out of a job before we know it. 🤗

Very helpful staff and a lot of product in stock.