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Best Buy Bucktown
Services Offered
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Frequently Asked Questions About Best Buy Bucktown
How do I check product availability at the Bucktown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bucktown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bucktown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bucktown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3348 reviews)
Yna L
January 11, 2025
5 out of 5
I was inquiring about TVs and Dillon was so helpful! He was so patient in answering all my questions and even educated me about TVs.
Oscar T
December 28, 2024
1 out of 5
All personnel (including managers) should go to school and learn how to treat customers. Been a Best Buy customer for over 27 years and will not be visiting this store anymore
Response from Best Buy
December 28, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. We aim to make every experience with us a positive one. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64618586".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Pamela S
December 25, 2024
1 out of 5
If I could give zero stars, I would. I purchased an Apple Watch Series 10 for store pickup as a present to my husband for Christmas. I picked up the watch in store and got home and wrapped the present. On Christmas Eve, my husband opened the gift only to find an EMPTY BOX. No watch. I quickly ran over to the Bucktown Best Buy and explained the situation to an employee and then to the store manager, Jose. Jose showed zero empathy and zero concern. He said I was “wasting his time” and that he could not help me. He had me call the customer service number, which I did. The customer service rep (outsourced in India) told me they could not help since it was a store issue and that I would need to go back and talk to the store manager. I returned to the store and asked to speak with Jose again. His customer service is awful. Just awful. I felt gaslit and disrespected. I was told yet again that nothing could be done and that I am out $400 for an empty box. How is this possible? How is this fair? The WORST experience ever all around.
Response from Best Buy
December 26, 2024
Hello, Pamela.
Thank you for taking the time to share this review with us, although we hate to hear it is due to a negative experience. We can understand your feelings here and would be upset as well if an empty box was received. We would be more than happy to look into this for you and see what options may be available as well as document your experience for internal review.
Please feel free to send a private message to one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and one of our agents will be glad to assist. Please also include Google Review number 64607255.
Best,
^AllisonS
Richard B
December 24, 2024
5 out of 5
Easy pickup.