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Best Buy Bucktown
Services Offered
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Frequently Asked Questions About Best Buy Bucktown
How do I check product availability at the Bucktown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bucktown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bucktown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bucktown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3460 reviews)
Brian M
July 21, 2025
4 out of 5
Generally has more items in stock than the North Ave locations. Go in knowing what you want as help from employees is hard to get due to lack of staff.
Stephanie B
July 15, 2025
1 out of 5
Manager called me fat dumb and poor because I don’t have a gym membership, student ID, or passport as a second form of photo ID. Wouldn’t budge on this and wouldn’t allow me to trade in my device with out it. Lied about the photo id being needed as a secondary too no one in customer support line can confirm this as policy so it’s up to the discretion of employees what rules they want to make up and enforce leading to inconsistent service to customers while promoting biases and discrimination.
Response from Best Buy
July 15, 2025
Hello, Stephanie,
Thank you for sharing your feedback with us. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out as well if this were happening to me. Let’s get this documented and reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/x58sxb), X/Twitter (https://bby.me/a3tpiz) or Facebook (https://www. https://bby.me/fvpt3p) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 15998. We look forward to hearing from you.
Regards,
^Deysha
Michael D
July 13, 2025
5 out of 5
Pretty solid, has usually had what I needed and staff have been friendly.
Barbara C
July 13, 2025
3 out of 5
Lack of products
Response from Best Buy
July 15, 2025
Hey there, Barbara,
Thanks for reaching out and providing your feedback. We are saddened to hear that you have had a negative shopping experience with us and experienced a lack of inventory on your visit. I can definitely understand your concerns surrounding this. We would love to document your experience and help any way we can. We'd love the chance to follow up on this. To continue, please send us a private message on Facebook (https://bby.me/e9z1sq), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #14891" and share your full name, email, and phone number.
All the best,
^Jacob