Best Buy Bucktown

My laptop was recently serviced, during which a new hard drive was installed. Unfortunately, after only three uses, the drive malfunctioned, causing the laptop to freeze. Upon returning the device, I was informed that an additional payment would be required for a replacement hard drive. Despite having an active annual warranty, the company insists on this payment due to a delay in retrieving the laptop from the service center. I am deeply dissatisfied with this experience, and it has significantly impacted my perception of your service. As a long-standing customer who has purchased numerous appliances from your company, I am particularly disappointed with the service provided by your "gig squad.".

I had an LG that I'd had for a while and it was dying. I went in to get another LG but was open to seeing other brands. The woman that helped me asked questions about size and clarity, gaming needs, etc. I currently have a 43" and wanted something similar. She showed the LG 42", which I liked but she also showed me Samsung, etc., for reference. I picked the LG. She also asked if I needed a sound bar or anything else, which I didn't. At the register she asked if I needed delivery and set-up, which I did. She was very, very helpful.

Muy buena experiencia en la tienda

Excelente servicio