Worst service ever stay away !!
Response from Best Buy
October 01, 2026
Hello, Ariel,
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 228833.
Facebook (https://bby.me/Cs7JEW)
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Instagram (https://bby.me/h7DdjN)
We look forward to assisting you there.
Colleen S
September 29, 2026
Only one cashier working with FIVE people waiting in line! Multiple employees just standing around on their phones, 20 feet from the register. A simple cash purchase took TEN minutes!
I felt sorry for the cashier, clearly overwhelmed and he even told us he was having a bad day.
Response from Best Buy
September 29, 2026
Hello, Colleen,
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 228151.
Facebook (https://bby.me/FezXuk)
X (https://bby.me/ZAXiCJ)
Instagram (https://bby.me/ZuNFce)
We look forward to assisting you there.
Diego R
September 28, 2026
Quick and easy; I looked online, and the products were exactly at the price and location indicated 🆙🆙
alicia f
September 28, 2026
Be careful if you purchase a computer I was charged 199 for technical support when I was not explained about this charge and didn't request this service.They changed me after a year of the day of purchase. Very disappointed 😞😞😞
Response from Best Buy
September 28, 2026
Hello,
Thanks for taking the time to share your feedback with us. We can understand having an unexpected charge like this show up, isn't ideal. We'd be happy to review this further with you.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/IeRSXk), Twitter/X (https://bby.me/bYw05S), or Instagram (https://bby.me/DRGCtP). Please mention "Google review 227658" in your message.