header_logo

More to Explore

Frequently Asked Questions About Best Buy Bucktown

How do I check product availability at the Bucktown Best Buy?
How do I check my order status?
My local Bucktown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Bucktown stores’ holiday hours?

Recent Reviews

4.2
(3523 reviews)
Saray S
December 17, 2025
5 out of 5
Amazing customer service from Red! Aparte que habla español, es muy eficiente y con mucha calma y paciencia resolvió todo.
Jose S
December 13, 2025
5 out of 5
Found exactly what I was looking for. Staff was friendly and very helpful
Tobias D
December 07, 2025
3 out of 5
Everything fine only complaint is you always wait a while to check out. About 15-20 minutes at a best buy checkout line is nuts.
Response from Best Buy
December 07, 2025
Thank you for sharing your feedback with us, Tobias. We know it can get a little busier around the holidays. We try to pride ourselves in ensuring we provide great customer service. Let’s get this documented and reviewed further for you. First, we will need more details from you. Please message us through our social media channels on Instagram (https://bby.me/sga0jj), X/Twitter (https://bby.me/ez16nn) or Facebook (https://www. https://bby.me/0eax5l) with the full details of your experience. Also add Google Review 83275. We look forward to hearing from you.
Fatima G
December 06, 2025
1 out of 5
I visited this Best Buy location recently and had a disappointing experience. Despite clearly needing assistance, I was overlooked multiple times while other customers who arrived after me were helped right away. It made me feel invisible and unwelcome. I hope management addresses the inconsistency in customer service so all customers receive equal attention and support.
Response from Best Buy
December 06, 2025
Hello Fatima, Thanks for leaving a review. We are disappointed to hear about your visit to your Chicago location. We never want to hear that you felt invisible. We would like to see if we can help. You can find us at a Social Media platform listed below and reference Google Review #82826 in a private message. Facebook (https://bby.me/rmll2d) Twitter/X (https://bby.me/yr0jqm) Instagram (https://bby.me/1xd5dc)

About Best Buy Bucktown

bestbuy.com