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Frequently Asked Questions About Best Buy Bucktown
How do I check product availability at the Bucktown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bucktown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bucktown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bucktown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3608 reviews)
Stacy H
August 02, 2026
4 out of 5
8/2/26 Ordered a phone charger online from the Best Buy on Elston Avenue. Took exactly 7 days to arrive in the mail, which is a little longer than I expected, not not too bad. The delivery information was grossly incorrect, however. I recieved my charger on July 29th, and the email claimed said it wasn't due to arrive untill July 15th. This is a 17 day discrepancy. The email did update their informarion the day it got delivered on the 29th, however, and informed me my charger was coming that day instead, which was a nice surprise..but it created a lot of unnecessary worry thinking I was going to have to wait two and half more weeks to get it. The charger works with well with my phone, and I got two chargers for only $15, not bad. The store also sells a lot of good quality items and their a good company overall. Employees are especially knowledgeable about the items sold at their store as well.
Daniela W
August 01, 2026
1 out of 5
Returned an Open Box Laptop (excellent condition) that still had the previous owners information on it and crashed the second I tried to figure out how to log in. Neither the store manager Ricky or the customer help desk via phone would offer me a discount on the full price product. Very disappointed.
Response from Best Buy
August 01, 2026
Hi,
We're sorry to hear about your experience. Having issues with a recent open-box purchase can be frustrating, and we'd like the opportunity to learn more about what happened.
Let's discuss this matter further. Please connect with us through a private social media message and reference Review #196626 when reaching out.
Facebook (https://bby.me/wAtc2M)
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Maria V
July 29, 2026
1 out of 5
Un verdadero desastre la atención, el encargado Steave no tenía ganas de atender, sentí que le estaba rogando para llevarme una Tablet Samsung. Encima sin stock después que la ofrecen. El local vacío, se merecen fundirse. NO LO RECOMIENDO...
Sebastian G
July 29, 2026
1 out of 5
Best buy deberían repensar el modelo de atención. Los vendedores no cumplen su función y además les patean en contra. Espantan con el desgano que atienden. Mensaje para otros clientes, visiten esta tienda SOLO SI están a 20mts y tienen sed para comprar un agua mineral, en eso no van a tener problemas.
Att. Sebastian Gamiz