Best Buy Bucktown

Initially, I went online, looking to purchase a new stove and unfortunately (or fortunately) the general website didn’t have all the details I needed answered before committing myself to this purchase. So we visited this the BestBuy Elston location in hopes to get some answers to our questions. I’m glad that we did. THANKFULLY, we were helped by a gentleman named Hafeez and honestly speaking if it hadn’t been for him I’m not sure we would have bought anything if we felt unsure still. He was patient, attentive, answered all the questions we had and then some. If there were something even he wasn’t sure about he took the time to find those answers for us. Needless to say we bought a stove, joined the yearly membership and we plan on coming back specifically to see Hafeez to purchase a printer that will need replacing sooner rather than later. Crazy part is appliances is not even his department, Hafeez was just sent over to help and we couldn’t be more grateful that he was.

Ilia was very helpful in helping assess what we wanted vs what we truly needed for our child's laptop

I walked into Best Buy frazzled and confused. I needed a decent car phone mount but had problems in the past. Mary answered my questions, patiently found the perfect item and sent me on my way with a smile on my face. Thank you for employing such a wonderful person.

I went to this Best Buy on Saturday 8/1/2026, and I asked an employee if they had any point-and-shoot cameras, and he had to call another employee for assistance. The second employee showed me the point-and-shoot cameras on their handheld device, which were the same ones listed on the Best Buy website. Unfortunately, the store didn't have any of them on display, so there was no way to actually see or handle them before buying. I was shown the Kodak PIXPRO C1 Digital Camera, and I asked if I could at least see the box. He handed it to me, and after looking it over, I decided to buy it because I liked the compact size based on the packaging. When I got home and unboxed everything, I discovered that the camera requires an SD card to function, but one wasn't included. I was disappointed that the employee never mentioned I would need to purchase one separately. Had I known, I would have bought an SD card while I was already at the store instead of making another trip. Overall, I wish the store had point-and-shoot cameras on display, and I also wish the staff had provided more complete information about what I would need to use the camera.