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Best Buy Bucktown
Services Offered
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Frequently Asked Questions About Best Buy Bucktown
How do I check product availability at the Bucktown Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bucktown Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bucktown stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bucktown Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3321 reviews)
Raghavendra R
November 26, 2024
5 out of 5
Convenient location, friendly staff
Brett S
November 26, 2024
1 out of 5
Worst buy. The trade-in store policies and process is essentially a humiliation ritual. The manager, Shaun, "made an exception" allowing me to download my e-sim before turning my old phone over. While doing so, he stood over me the whole time making unprofessional comments and talking about how I'm wasting his time. Whole experience was nonsensical and unprofessional. Left such a bad taste I'll never buy another product from best buy.
Response from Best Buy
November 27, 2024
Good Afternoon, Brett,
We certainly understand how you are feeling after an issue while returning your recent purchase. We would love to look further into these concerns with you and make sure they are formally documented. Please feel free to reach out to us by sending a private message to us via social media. Be sure to include your Google review in your message: #64480848.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Rafael A
November 26, 2024
1 out of 5
Everyone of the employees here moves slow and just stands around while lines form at the cashier and cell phone counter. Stood there for 15 minutes and just ended up walking out
Response from Best Buy
November 27, 2024
Hi, Rafael,
Hearing that wait times for check out prevented you from completing your purchase is not the experience we want for customers shopping with us. Please share this feedback with our team so that we can look into this further. To do so, simply provide a private message that includes your full name, phone number, email address, and the location in where this occurred via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy).
When reaching out, please mention Google Review 64480722 for proper routing.
Sincerely,
^Tina
Joe P
November 26, 2024
1 out of 5
I paid over $850 for delivery and installation of four appliances (dishwasher, oven, fridge, microwave) scheduled for November 21st. The delivery was rescheduled twice and still hasn’t happened with no delivery or install on the books. I was promised my items were "on the truck" and would "100% be installed" this week, but this was false information and a lie told by Best Buy Customer Support, as they cancelled again due to inventory. Additionally, Best Buy provides no appointment updates—I had to call to find out they couldn’t make the appointments. The lack of communication and delays are unacceptable.