Frequently Asked Questions About Best Buy South Loop
How do I check product availability at the South Loop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Loop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Loop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4216 reviews)
RJ R
August 25, 2026
1 out of 5
Can not delete the favori on Google map 😤😤😤
Shida R
August 22, 2026
4 out of 5
Pretty good, we can typically find what we need there.
kixaholic34
August 18, 2026
1 out of 5
They need to hire more employees. Walked in to purchase a MacBook. Walked out with nothing.
Response from Best Buy
August 18, 2026
Hello,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service. We’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/0jlADg), X/Twitter (https://bby.me/60QtpA) or Facebook (https://bby.me/PKpYzP) with the full details of your situation. Also add Google Review 205243. We look forward to hearing from you.
Alicia I
August 15, 2026
1 out of 5
I ordered a laptop and metabolic glasses from this store. The package came without the meta glasses and there's no way to contact anyone at the store to retrieve the glasses.