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Best Buy South Loop
Services Offered
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Frequently Asked Questions About Best Buy South Loop
How do I check product availability at the South Loop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Loop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Loop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3933 reviews)
George L
August 28, 2025
1 out of 5
Bree was the manager when I came in to pick up my toast system that I placed in an hour in advance. She told me that it would be just a minute. That’s fine. I waited a while and then went to pick it up, and she said I needed a physical ID, so I had to wait while I figured that out. Right after, I saw someone show a picture of an ID and walk right out, no problem. Really not satisfied with the service that Bree showed, especially for being a manager.
jasmin
August 27, 2025
5 out of 5
I had workers asking me left and right if I needed assistance with anything and they were incredibly nice!
Gregory L
August 25, 2025
5 out of 5
This best buy has a larger selection
DC W
August 25, 2025
3 out of 5
Had to wait for someone to help, employees were socializing with each other, the sales person was nice but had me buy an expensive item that I didn't need. A young man in the back by the TVs must have been new because he didn't no about the stock but he tried to help. I was greeted when I enter the store.
Response from Best Buy
August 25, 2025
Hi there,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you received from us didn’t meet expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/xx2at3), Twitter/X (https://bby.me/bjohpe), or Instagram (https://bby.me/2w4y0r). Please also include the Google Review reference number #34799.
Regards,
^Caleb