Guilherme S
March 09, 2026
Awesome store, really enjoyed the experience
The worst customer service
Bad guys
And this store just take your money nothing else they stolen
U want to return item they take 15% of price ))))
Because u open the item
How can I check the item if not to open
Response from Best Buy
March 03, 2026
Hello,
Having issues with your local store is upsetting. Let's discuss this recent experience. Mention review # 125304 when connecting with us on social media link.
Facebook (https://bby.me/xr3iqk)
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Ask for Yahir! We walked in clueless and Yahir walked us around the store showing the different options for the tech we had in mind. His informative expertise, answering every question we had, was very clear and concise communication. Next level customer service!
We ended up with the RODE wireless ultra-compact wireless microphone. Thanks again Yahir 🙏