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Best Buy South Loop
Services Offered
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Frequently Asked Questions About Best Buy South Loop
How do I check product availability at the South Loop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Loop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Loop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3878 reviews)
Shobhit G
July 18, 2025
1 out of 5
Extremely unprofessional conduct from customer service representative and manager. Please avoid this Best Buy location at all costs.
I came here to drop off a 50 inch TV that I had ordered from Best buy through Amazon and which was broken when arrived.
I requested a return on the day I received the item and I was shown that I am eligible to return the item at best buy store (please see the screenshot)
However, despite asking the customer service representatives and manager to do their job, which is to accept the return which they are obliged to, they refused to receive the return item.
I first encountered the customer service representative who was unable to find my order despite having the access to all the details. After 30 minutes she simply asked me to go away and contact Amazon.
After I asked for a supervisor, while the supervisor was able to find the order, the refused to accept the item because it was "broken". Obviously it is broken which is why I am returning it you genius. If it were not broken, why would I end up hauling a 50 inch television all around the city in my car.
All the representatives refused to accept the package which they were obliged to under their agreement with Amazon and were rude and dismissive.
Response from Best Buy
July 19, 2025
Hello,
Thank you for your review. Receiving an item that was damaged in transit is disappointing, so we can understand your frustration at the trouble you had in the store. If you still need assistance, please send a private message on social media along with your name, phone number, and email. Please mention Google Review 17676 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Regards,
^Meghan
redd l
July 17, 2025
3 out of 5
The closest Best Buy store for me, however; their selection and variety of accessories is heavily apple products and not samsung or any other android.
john p
July 15, 2025
5 out of 5
great 👍🏻
Matteo S
July 11, 2025
5 out of 5
Esperienza molto piacevole! Il negozio è ben fornito, io ho trovato un prodotto online, l'ho ordinato e dopo 30' era già disponibile al ritiro.
Arrivato in negozio, ho aspettato 5' e mi hanno consegnato il prodotto, tutto perfetto