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Best Buy South Loop
Services Offered
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Frequently Asked Questions About Best Buy South Loop
How do I check product availability at the South Loop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Loop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Loop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4005 reviews)
Mansoor A
October 24, 2025
5 out of 5
Kindle
Kleiderman D
October 24, 2025
1 out of 5
Very bad service, no one attends to you, and their employees are the worst, I do not recommend going to this branch
LEE D
October 24, 2025
1 out of 5
ordered a gift card with a gift card. The order got cancelled with no fault of my own. $0.00 charge was saying awaiting approval. Contacted the bank and they said everything was fine on their end. I wake up to my order cancelled. I contact best buy customer service who says it was a one time code and they couldn't issue a new one or give me an equal $10 gift card. Told me if I wanted to save $10 in the future I'd have to spend $50 and use a reference number they gave me. Completely BS and wasted time. Got a supervisor who was super rude and talking over everything I said and told me I'd have to spend $50, or $100 or maybe $400 in the future to save $10 by using the reference code. I couldn't just go make my original purchase of $10 using it. The want me to SPEND $50 to save $10!! Best buy such a big conglomerate they can't issue someone a $10 gift card when their system cancels an order they used a gift card on. Will be leaving this review to warn other buy your digital cards elsewhere.
Update 10/28
Still getting the run-around. Now because my name is different from the purchase information I'm being told that I need to have my 67 year old mom contact them on social media. The purchase information mind you being for a $0.00 transaction. They desperately do not want to give me a $10 credit back for cancelling my order.
Response from Best Buy
October 25, 2025
Hey there.
Thank you for your review. We can understand how you are feeling regarding your cancelled order. We would love to learn more about this situation and see how we can assist here. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/w4amly)
- Twitter/X (https://bby.me/lv04df)
- Instagram (https://bby.me/2zsia5)
When reaching out, please mention it is regarding your Google Review 60080.
Kindest Regards.
Denise M
October 22, 2025
2 out of 5
Very few employees to help
Response from Best Buy
October 22, 2025
Hello, Denise,
Thank you for reaching out to us and sharing your feedback here. We Understand how important a well staffed store can be, and we would be happy to take a closer look into this with you to document your feedback for improvement. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 59034.
Facebook (https://bby.me/4afcfw)
Twitter/X (https://bby.me/wwhtoz)
Instagram (https://bby.me/46ct8k)
We look forward to assisting you there.