Frequently Asked Questions About Best Buy South Loop
How do I check product availability at the South Loop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Loop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Loop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3771 reviews)
Pamela T
March 23, 2025
5 out of 5
I want.
To give a big shout out to Best Buy on Roosevelt.Great service.And I want to give a shout out to miss Ashley, Hawkins.And navid voghoofi Thanks for.
Helping me with everything you made that experience great
Leandro C
March 22, 2025
2 out of 5
The product selection was ok but the service not that good.
karina k
March 21, 2025
5 out of 5
Patrick was really sweet and helpful in helping me find a laptop. He was knowledgeable and kind and patient. He found everything I needed. Thank you! The place was big and nice and lots on display to try. We played some games on the iPads and laptops. We also played hide and seek bc it’s so big. There is a free indoor parking garage that doesn’t need validation. It’s on the 1st floor and there is an elevator. It’s very convenient.
Jason Y
March 20, 2025
1 out of 5
Bought a Logitech Pro Keyboard yesterday. Clearly was a return and no inspection was done after the return. The wrap was full of animal fur (I don’t have any pets) and the wire tip was already broken.
Response from Best Buy
March 20, 2025
Hi Jason,
Thank you for your review. It's definitely concerning to hear you received a keyboard that appeared used, rather than the new one you expected. This is certainly not the experience we'd want for any of our customers, and we appreciate your feedback as it helps us continue to provide excellence.
So that we can properly document your feedback, please send a message or DM via Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport that includes your full name, phone number, and email address. Be sure to mention your Google review 64949360.
Kind regards,
^Pre