Anthony C
October 23, 2026
The service is very bad. The cashier called the manager, who had a very poor attitude. I do not recommend these stores; I went to another location and experienced the same thing.
Response from Best Buy
October 23, 2026
Good Evening, Anthony,
We would be happy to connect with you and learn more about the poor experience you had while working with store leadership. Please contact our team via social media. Just send us a private message that includes your Google review case ID, and we will partner you with a specialist: #242643.
- Facebook (https://bby.me/IcCJFe)
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- Instagram (https://bby.me/r1uVzp)
I was shopping for my next camera, and the staff was beyond helpful and kind! I’m terrible with names, but I believe it was the store manager, Will, and Raz who assisted me. One of them actually had the camera I bought and was able to provide some additional tips. Thank you for the great experience and laughs as well. You guys rock!
federico g
October 22, 2026
I bought a tv at this location on a monday. Came home and the tv had a massive crack on the screen i was super pissed off and worried they would scum me out of the money. Came back to the store on thursday with the receipt and i was helped by a nice lady named Marquita and her manager Will. They exchanged the tv with no problems and i was on my way
Out of stock of many items, waited extremely long for anyone to help, most of the staff were chatting to each other and did not seem interested in helping customers. Asked for help from someone at the Geek Squad, he said okay and then left and I ended up waiting another 20 minutes.
Response from Best Buy
October 22, 2026
Uwaiz,
Please know that this is not the service that we aim to provide and we thank you for bringing this our attention. So, that we can look into this further, please send a private message referencing Google Review 241555 to one of our social media accounts listed below.
Facebook (https://bby.me/eohEF7)
Twitter/X (https://bby.me/jqU69S)
Instagram (https://bby.me/i7xLhO)