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Best Buy South Loop
Services Offered
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Frequently Asked Questions About Best Buy South Loop
How do I check product availability at the South Loop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Loop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Loop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3775 reviews)
Tenya B
March 27, 2025
5 out of 5
As soon as I entered, I was greeted by an employee. Items I was looking for were located quickly. Employee offered a comparison. Good service.
Rachel C
March 24, 2025
1 out of 5
I bought a windows surface 7 online while I was on crutches for convenience because mobility was difficult and I had finals around the corner when my other surface stopped working. I had no idea there was only a 15 day return window. I must’ve gotten it confused with Microsoft’s 60 day return policy. By the time I got the device, it was so glitchy but I had to use it for my final exam. The new Microsoft update disappeared my outline I needed to complete my exam the next day which severely disadvantaged me. I spent hours trying to recover it with student tech services and they couldn’t fix it. I was immediately going out of town afterwards, so I didn’t have time to return it. As soon as I got back, I went to return it in store and they refused it because it was ONE DAY past the 15 day return window, but if I had purchased a $60/year membership it would be 60 days. Do NOT buy any big purchases at Best Buy. Just go to the manufacturers website. I explained the issues I was having with the laptop and they basically told me “just go talk to Microsoft.” Oh—and they reset my device before checking the return expiration date, so now I have to set it up all over again.
Response from Best Buy
March 24, 2025
Hi Rachel,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you received from us didn’t meet expectations, and that you weren't able to return your Surface that you purchased, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64964917.
Thanks,
^Caleb
Pamela T
March 23, 2025
5 out of 5
I want.
To give a big shout out to Best Buy on Roosevelt.Great service.And I want to give a shout out to miss Ashley, Hawkins.And navid voghoofi Thanks for.
Helping me with everything you made that experience great
Leandro C
March 22, 2025
2 out of 5
The product selection was ok but the service not that good.
Response from Best Buy
March 23, 2025
Hello,
Thanks for sharing your feedback. I understand not receiving a quality level of service that you were hoping for, isn't a welcome situation. I'd like to have our corporate team look into this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also refer to your "Google review 64958970" in your message.
Sincerely,
^Melissa