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Frequently Asked Questions About Best Buy South Loop

How do I check product availability at the South Loop Best Buy?
How do I check my order status?
My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy South Loop stores’ holiday hours?

Recent Reviews

4.1
(4083 reviews)
Brittany C
February 14, 2026
3 out of 5
Ugh!
Danielle S
February 13, 2026
1 out of 5
I have been a Best Buy customer for years and have spent thousands of dollars on electronics and appliances there. Two days ago they lost me as a customer completely. I placed an order online for “curbside pickup” for a new 60 inch tv. When I went to pick it up the app informed me “curbside pickup “ was unavailable. I proceeded to park in the Best Buy parking lot and went in to get my tv. When we asked for help bringing it to the car we were told no they would no help bring it to the parking lot only the front of the store. When I pointed out that I was informed curbside was unavailable and that didn’t make sense to have to leave, get my car, go to the front of the store find parking and come BACK inside they basically said “too bad” and refused to help bring my 60 inch tv to THEIR PARKING lot! When I said I was ready to just return it and get my money back they said “yes we can do that” so again lose the sale and the customer instead of help bring a large tv to my car. DO NOT shop here
Eduard R
February 10, 2026
5 out of 5
Lo recomiendo
Steve M
February 08, 2026
1 out of 5
Terrible experience. Delivered a broken tv, so couldn’t install it then rescheduled for 22 days later. Awful communication from store and customer service. Recommend another store or company for TV and delivery.

About Best Buy South Loop

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