header_logo

More to Explore

Frequently Asked Questions About Best Buy South Loop

How do I check product availability at the South Loop Best Buy?
How do I check my order status?
My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy South Loop stores’ holiday hours?

Recent Reviews

4.1
(4088 reviews)
Richard F
March 01, 2026
5 out of 5
Ask for Yahir! We walked in clueless and Yahir walked us around the store showing the different options for the tech we had in mind. His informative expertise, answering every question we had, was very clear and concise communication. Next level customer service! We ended up with the RODE wireless ultra-compact wireless microphone. Thanks again Yahir 🙏
Marsden G
February 21, 2026
2 out of 5
When I traded in my iPad, they required me to have two forms of photo ID for a trade in. They couldn't cancel my order until 7 days. I didn't have my passport yet, so I literally had to go to Costco to get a physical photo card, thank God I'm a member. Then they were able to allow the trade in. How is that proof of ID? I have a REAL ID, I have a debit card I used to make the purchase, I have an insurance card. They should just require the card you used for payment and ID. Bad business policy. If you don't change this policy, then you have lost a customer and other customers I will tell about this.
Response from Best Buy
February 21, 2026
Hello, Marsden, We apprecaite you taking the time to share your feedback. Having to show specific forms of ID's for a trade-in can be frustrating, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/rwxwot), Twitter/X (https://bby.me/tm0053), or Instagram (https://bby.me/lak8w0). Please reference Google Review #120175.
Lee A
February 20, 2026
4 out of 5
But a sliver of the days of lore.....ye used to be so fun. You've changed
Ra G
February 20, 2026
4 out of 5
Don't miss lawless burger, it's great. Drinks are a little weak but staff is friendly and quick.

About Best Buy South Loop

bestbuy.com