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Frequently Asked Questions About Best Buy South Loop
How do I check product availability at the South Loop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Loop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Loop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4219 reviews)
Caleb L
August 31, 2026
1 out of 5
Poorly managed
Clayton C
August 30, 2026
5 out of 5
I enjoy purchasing electronic merchandise from this store on Roosevelt Road. Bree and Navid are two of the best employees at this store. Although all of the employees are assets to Best Buy, these two employees have always gone out of their way to ensure that my needs were met, and that I had the best experience while shopping here. Navid has always friendly and very knowledgeable, and he always gives me great information and insight to help me make computer purchases. Bree is very knowledgeable too. She has a very thorough understanding of Best Buy's rewards, and she has a knack for being able to make a customer's experience very pleasurable when she assists them. My experiences with these two employees are the reason why I continue to shop at the Best Buy store on Roosevelt Road.
RJ R
August 25, 2026
1 out of 5
Can not delete the favori on Google map 😤😤😤
Shida R
August 22, 2026
4 out of 5
Pretty good, we can typically find what we need there.