Best Buy South Loop

They need to hire more employees. Walked in to purchase a MacBook. Walked out with nothing.

I ordered a laptop and metabolic glasses from this store. The package came without the meta glasses and there's no way to contact anyone at the store to retrieve the glasses.

I went into this store looking to purchase good quality wireless earbuds. It was at the very opening of this location for the day at 9am. There may have been around six other customers inside and I saw twice that of the employees, yet not a single employee welcomed or greeted me. It was not busy at all, but yet I was not asked if I needed assistance the entire ten minutes I was inside of the store. It was my first time at this store so I had no idea how to find the earbuds. At least four employees passed me and either walked past or lingered around me and even closely surveillance me but did not address me at all. One very tall employee seemed to stay close to where I walked but did not asked me if I needed help. After walking around while becoming more and more frustrated looking for the earbuds I eventually found the correct section. But by then I did not want to spend money at this store after being mistreated. I will make my purchase at a completely different store. This was a very disappointing and upsetting experience. The behavior of the staff was rude and disgusting. It ruined the start of my day. I will not be making any future attempts to shop at this store.

Employees were friendly and helpful, its a ghost town more employees than customers