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Best Buy South Loop
Services Offered
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Frequently Asked Questions About Best Buy South Loop
How do I check product availability at the South Loop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Loop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Loop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3956 reviews)
Adeel H
September 15, 2025
5 out of 5
Exceptional service from Luis Alba at Best Buy! He went above and beyond to help me find the perfect MacBook Pro for my needs. His knowledge and expertise were impressive, and he made the entire buying process seamless and stress-free. Highly recommend Luis to anyone looking for top-notch customer service and tech expertise!
Billie P
September 15, 2025
1 out of 5
On September 8, 2025, I bought a printer from Best Buy South Loop and opened the box to find it crawling with ants. The infestation spread into my car, forcing me to pay for fumigation and detailing. When I tried to return the product, the store manager (Bien) refused to honor Best Buy’s return policy, denied me access to higher management, and even attempted to kick me out of the store.
It took nearly 3 hours of calls to corporate before I finally got a refund — meanwhile I’ve been left with almost $1,000 in out-of-pocket costs (fumigation, legal fees, replacement printer, etc.) and a lot of lost time and stress.
I have photo and video evidence of the infestation and corporate case documentation. This was more than just poor service — it was harassment, a health hazard, and a violation of consumer rights. I hope Best Buy corporate sees this and takes immediate action, because no customer should ever go through what I did.
Response from Best Buy
September 15, 2025
Hey there,
We understand your concerns with your recent purchase with us. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/e6cofy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #43670"
Diego R
September 15, 2025
5 out of 5
Excelente! Buenos precios y mejor atención
zy c
September 14, 2025
3 out of 5
Bought my phone here. It's a Samsung a16 and the price is cheap. I am not expecting much out of it since it is not a high end phone. But the first day I bought it, it started to lag and get stuck. I have used android phones before and it is definitely not okay for a phone to be like this when there is literally zero things in the storage and zero software running. I suspect the phone is not a brand new one but a renovated used one. But the staff and service are great