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Best Buy South Loop
Services Offered
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Frequently Asked Questions About Best Buy South Loop
How do I check product availability at the South Loop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Loop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Loop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4118 reviews)
Jocelyn S
April 11, 2026
1 out of 5
Dear Miss "I'm a manager" yet have 'TRAINING' as a name tag (LITERALLY).
We called 1 (800) BEST BUY just like you said and they told us the exact same thing the BEST BUY APP we showed you did. Any returns can be done at the nearest Best Buy store. Funnily enough, one of you associates stumbled upon us after you left us unattended and was able to process the return in under 5 minutes. Perhaps your "five years of experience" could learn something from him, or even from your customer service women who were much kinder than you.
I've always had good experiences with Best Buy, but this manager is in need of a serious attitude check. I tried to process a return yesterday (04/10/2026) a little after 5pm for an item I had unfortunately received damaged. A women with curly hair in a ponytail with glasses immediately denied it (literally at the ENTRY) despite the app giving us specific directions for this store. She insisted we call the customer service number, which we did at her store, but were given the same directions. "You can complete returns at any Best Buy location".
If she had at least ATTEMPTED to actually help out, like her team member DID, this upsetting situation could've been avoided.
Response from Best Buy
April 11, 2026
Hi Jocelyn,
Thank you for your review. We are sorry to learn your interaction with us wasn't as positive as we aim to provide. This certainly isn't the experience we'd want you to have.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/dGfG0r, Instagram: https://bby.me/TfxXiz, Twitter/X: https://bby.me/sfiChU. Be sure to mention your Google review 140660.
Terry M
April 08, 2026
5 out of 5
Hello testing testing I just wanted to say that the gentleman that was my expert here at Best Buy who did an absolutely stellar job and helping this old guy and be patient with enough with them to help me get this done he is an asset to your
Jeremy L
April 05, 2026
3 out of 5
Overpriced. Pushy on sales for non-essential services. Good to go looking for inspiration though. You can't get that kind of exposure just by browsing Amazon. This location is a little disorganized, and the workers generally aren't very available to help with general questions.
Response from Best Buy
April 06, 2026
Hey there, Jeremy,
We understand your concerns surrounding your recent visit and pricing being higher than anticipated. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/Trq4Qk), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #138917"
Puzzlebox
April 04, 2026
5 out of 5
I've been to the South Loop location a few times and have had good experiences, but today is a special shout out to Bree, who really went above and beyond for me after long calls with customer service over the phone couldn't help me! Thanks!