Best Buy South Loop

Fantastic Service & Zero Hassle! I recently visited this Best Buy location and had a genuinely fantastic experience. The staff was super helpful and knowledgeable, making it easy to find exactly what I needed without any pressure. What truly impressed me was the checkout process—it was incredibly efficient. The lines were very quick with virtually no wait! It was easily the fastest checkout I've had at an electronics store. Finally, parking here is a breeze, which is a huge plus. They offer plenty of paid parking on the street right outside, or you can opt for the free indoor parking in the building's garage. Highly recommend this location for great customer service and convenience!

Kindle

Very bad service, no one attends to you, and their employees are the worst, I do not recommend going to this branch

ordered a gift card with a gift card. The order got cancelled with no fault of my own. $0.00 charge was saying awaiting approval. Contacted the bank and they said everything was fine on their end. I wake up to my order cancelled. I contact best buy customer service who says it was a one time code and they couldn't issue a new one or give me an equal $10 gift card. Told me if I wanted to save $10 in the future I'd have to spend $50 and use a reference number they gave me. Completely BS and wasted time. Got a supervisor who was super rude and talking over everything I said and told me I'd have to spend $50, or $100 or maybe $400 in the future to save $10 by using the reference code. I couldn't just go make my original purchase of $10 using it. The want me to SPEND $50 to save $10!! Best buy such a big conglomerate they can't issue someone a $10 gift card when their system cancels an order they used a gift card on. Will be leaving this review to warn other buy your digital cards elsewhere. Update 10/28 Still getting the run-around. Now because my name is different from the purchase information I'm being told that I need to have my 67 year old mom contact them on social media. The purchase information mind you being for a $0.00 transaction. They desperately do not want to give me a $10 credit back for cancelling my order.