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Best Buy South Loop
Services Offered
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Frequently Asked Questions About Best Buy South Loop
How do I check product availability at the South Loop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Loop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Loop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4093 reviews)
Rufat A
March 03, 2026
1 out of 5
The worst customer service
Bad guys
And this store just take your money nothing else they stolen
U want to return item they take 15% of price ))))
Because u open the item
How can I check the item if not to open
Response from Best Buy
March 03, 2026
Hello,
Having issues with your local store is upsetting. Let's discuss this recent experience. Mention review # 125304 when connecting with us on social media link.
Facebook (https://bby.me/xr3iqk)
Twitter/X (https://bby.me/rzd9v1)
Instagram (https://bby.me/gidca1)
Richard F
March 01, 2026
5 out of 5
Ask for Yahir! We walked in clueless and Yahir walked us around the store showing the different options for the tech we had in mind. His informative expertise, answering every question we had, was very clear and concise communication. Next level customer service!
We ended up with the RODE wireless ultra-compact wireless microphone. Thanks again Yahir 🙏
Marsden G
February 21, 2026
2 out of 5
When I traded in my iPad, they required me to have two forms of photo ID for a trade in. They couldn't cancel my order until 7 days. I didn't have my passport yet, so I literally had to go to Costco to get a physical photo card, thank God I'm a member. Then they were able to allow the trade in. How is that proof of ID? I have a REAL ID, I have a debit card I used to make the purchase, I have an insurance card. They should just require the card you used for payment and ID. Bad business policy. If you don't change this policy, then you have lost a customer and other customers I will tell about this.
Response from Best Buy
February 21, 2026
Hello, Marsden,
We apprecaite you taking the time to share your feedback. Having to show specific forms of ID's for a trade-in can be frustrating, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/rwxwot), Twitter/X (https://bby.me/tm0053), or Instagram (https://bby.me/lak8w0). Please reference Google Review #120175.
Lee A
February 20, 2026
4 out of 5
But a sliver of the days of lore.....ye used to be so fun. You've changed