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Best Buy South Loop
Services Offered
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Frequently Asked Questions About Best Buy South Loop
How do I check product availability at the South Loop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Loop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Loop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4158 reviews)
Janis M
June 05, 2026
5 out of 5
Yesterday I purchased my new iphone pro max 17 phone via Best Buy/ATT. The process (business relationship between the two) was a bit confusing vs the last time I purchased the pro max 14. However, I will say two of the geek squad members were kind and a super helpful checkout guy made my day by clarifying what I needed to do next! Customer service brings people back!
Raul R
May 31, 2026
1 out of 5
Servicio feo
Nima
May 30, 2026
5 out of 5
Great location!
Павел П
May 27, 2026
2 out of 5
We visited Best Buy, and honestly, the experience has been very disappointing during the last three visits. We were only able to make a purchase once, and that was just a phone case.
Previously, we wanted to buy a watch, but it didn’t work out because the item wasn’t available. We also tried to apply for financing. The credit card application was approved, but we still couldn’t complete the purchase. In the end, the credit card never arrived, and we were unable to buy the watch.
We also did not like the attitude and customer service from the employees. Several times we were told, “A specialist will come help you shortly,” but nobody ever came to assist us.
Overall, we are not happy with the store or the experience.