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Frequently Asked Questions About Best Buy South Loop
How do I check product availability at the South Loop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Loop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Loop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4271 reviews)
Otto
November 06, 2026
2 out of 5
None of the employees wanna talk to me, I asked when the next resupply of photo film was and got told its not their job to know, no one wants to look things up or be helpful. Not here during rush hour or anything. At least they sell things, thats worth 2 stars
Response from Best Buy
November 06, 2026
Hello, Otto,
Thank you for sharing your experience. While we understand that inventory availability can vary, we also understand the value of team members taking the time to explore available resources and options to support customers with their questions.
If you require assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (https://bby.me/eb7b0o)
Twitter/X (https://bby.me/IJGeNP)
Instagram (https://bby.me/Kpz5RW)
Please mention your “Google Review #249911” when sending us the details on social media.
Willard R
November 06, 2026
4 out of 5
Great store. Customer friendly.
Carlos S
October 27, 2026
4 out of 5
Buen precio y bastante variedad.
Alondra S
October 27, 2026
5 out of 5
Carlos from Verizon was the best, really helpful
and multitask in a very busy hour. 100% my compliments! Thank you Carlos!