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Best Buy Countryside
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Frequently Asked Questions About Best Buy Countryside
How do I check product availability at the Countryside Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Countryside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Countryside stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Countryside Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1768 reviews)
Karole B
August 21, 2025
5 out of 5
Great service from the Geek Squad
john b
August 20, 2025
1 out of 5
Best Buy is a pretty terrible store. Their pricing is on the higher end, you can find the same products cheaper elsewhere. The buying experience is nothing special for the price premium, its actually kinda bad. They have the worst return policy of all stores! Buying appliances is risky as they use a third party delivery service which has to be the worse delivery service I ever dealt with. They didn't show up as scheduled two times, no call, no show. When they did show up and finally delivered, they damaged the appliance. I wont go into how long and hard that was to deal with, but I will say, the store did nothing to help! Do yourself a favor, shop elsewhere.
Response from Best Buy
August 21, 2025
Hello, John.
Thanks for sharing your experience with us here on Google. We know how important it is to find the best prices, and to have a reasonable return period. If you would like some assistance, or have any questions, please send a private message out to one of our live representatives through one of the social media platforms below. Be sure to reference your Google Review number 32480.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Cheers,
^ Jason
Alejandro L
August 10, 2025
5 out of 5
The cashier, Mr Berto, was excellent and helped me with all my buying needs.
Hashem S
August 06, 2025
1 out of 5
Matt, the so-called manager, is a complete joke. His attitude is nasty, his customer service is nonexistent, and he clearly has no business dealing with people. The way he spoke to me was completely out of line — arrogant, disrespectful, and downright unprofessional. If this is the kind of person they put in charge, it speaks volumes about the place. Avoid this spot unless you enjoy being treated like garbage.
Response from Best Buy
August 07, 2025
Hello, Hashem.
Thank you for reaching out. I understand that is not the experience you were expecting, and it is not one that we strive for. We would be more than happy to learn more about your experience and help assist in any way that we can. Please reach out us to in a private message on Facebook (https://bby.me/cody0r), Twitter/X (https://bby.me/hkvl80), or Instagram (https://bby.me/lyme9d). Please also include Google Review number25686.
Best,
^Allison