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Best Buy Countryside
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Frequently Asked Questions About Best Buy Countryside
How do I check product availability at the Countryside Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Countryside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Countryside stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Countryside Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1782 reviews)
Javier M
September 22, 2025
5 out of 5
Best Buy is always my store to be shopping
N A
September 21, 2025
1 out of 5
The associate named Julian at checkout is the most arrogant and incompetent employee I've ever encountered. He was given clear instructions (multiple times bc he was slow) that I wanted to cancel the pick up order and buy as "grab and go" yet he proceeds to mark the order as "picked up" and makes the most dull face you'd imagine. When he was asked why he did that when the customer clearly stated not to, his response was - I just did it. Like a toddler responds when he is asked why he broke the vase at the kindergarten. No explanation why he just undermined a paying customer.
I was making an ~$800 purchase trying to support a local brick-and-mortar store and this experience made me really regret the decision. Employees like Julian that lack the manners and etiquette to interact with customers and deliberately undermine them should not be allowed anywhere near shoppers let alone meet them at checkouts.
Response from Best Buy
September 21, 2025
Hello,
Thanks for the review. We want to make sure we make every effort possible to provide a high level of service for all of our customers, so we would like to follow up with you to learn more about your interaction.
Please connect with us through private message on Facebook (https://bby.me/3atauq), Twitter/X (https://bby.me/b09hch), or Instagram (https://bby.me/2lyw2k). Please mention "Google review 45908" in your message. Thanks!
A P
September 19, 2025
1 out of 5
Afwul in store experience.
Response from Best Buy
September 20, 2025
Hello.
Having a bad experience in store can be difficult. We would be glad to hear more about your concerns if you would like to reach out on any of our social media profiles for support with Review 45470.
Facebook (https://bby.me/qbk1fr), Twitter/X (https://bby.me/49vdqw), Instagram (https://bby.me/iywb88)
Joy J
September 16, 2025
1 out of 5
The guy at the front just had to say his entire 2 min speech about applying for a best buy card. I had said no right away and was shaking my head the whole 2 min. How unprofessional & annoying that he wouldn't shut up! And the girl couldn't care less helping us & she knew nothing about the laptops. North Riverside was sooo worth the drive for the much better people! We bought our laptop from Alex at north Riverside. Go there instead