Frequently Asked Questions About Best Buy Countryside
How do I check product availability at the Countryside Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Countryside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Countryside stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Countryside Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1772 reviews)
Nizar S
September 06, 2025
1 out of 5
Only two workers on Saturday that are actively working that's impressive!! Waiting in line forever not coming back for sure if you don't have enough workers just close !
Response from Best Buy
September 06, 2025
Hi, Nizar,
It can be frustrating to have to wait longer than expected for assistance. If you want to formally document your visit, please send a private message on social media. Please include Review 40293 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Hiral s
September 02, 2025
3 out of 5
Place is good but there was no one to guide and very less product options for offline buy
Robert R
September 01, 2025
2 out of 5
Washer dryer 2024 Was told no 2025 talk to corporate they had 20/25
Anwr I
August 27, 2025
5 out of 5
Aaron (manager) was super helpful, really great person and customer service! Definitely will be back