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Frequently Asked Questions About Best Buy Countryside

How do I check product availability at the Countryside Best Buy?
How do I check my order status?
My local Countryside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Countryside stores’ holiday hours?

Recent Reviews

4.0
(1781 reviews)
ṢNN
October 10, 2025
5 out of 5
Great customer service even when busy.
S. E
October 10, 2025
1 out of 5
Do not do anything with your Verizon account here! I went to upgrade my phone and they did not put the trade-in in the system. They kept telling me it was a Verizon issue, but when I went to the Verizon store they couldn’t even find a transaction for the trade-in on my account AND that phone was no longer on my account when I looked in my app. Best Buy, you totally screwed me over!
Response from Best Buy
October 10, 2025
Hello, Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one, especially when needing assistance with a trade-in. We appreciate your feedback, and would like to look into this matter further. Please reach out to us via social media. Our team will be happy to assist you on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #54161" when reaching out on social.
Rebecca M
October 04, 2025
5 out of 5
Roman in Returns/pick up department. Thank you!! Great custom service, friendly, knowledgeable, patient and problem solver!! I had to return an item, pick up a different item that I had purchased online but forgot to use my organization's tax exempt. He was able to help me with everything with a positive attitude. This is what great customer service is 👏
Javier M
September 22, 2025
5 out of 5
Best Buy is always my store to be shopping

About Best Buy Countryside

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