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Best Buy Countryside
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Frequently Asked Questions About Best Buy Countryside
How do I check product availability at the Countryside Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Countryside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Countryside stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Countryside Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1732 reviews)
Oneida M
April 25, 2025
5 out of 5
Went with my sisters to buy a screen protector for our cellphones and had an amazing experience working with Michael Sanchez. He was kind, knoegeble and patient. He reached out to a couple of coworkers, one of them the supervisor but we didn't get any help from them, we didn't even understand what they were suggesting and Michael stood there with us and made sure we got what we were looking for and at the end they did have what we needed. Great experience with such a young gentleman. Keep it up Michael, you made our day.
PADZILO
April 16, 2025
1 out of 5
LA ATENCIÓN ES FATAL.
Response from Best Buy
April 17, 2025
Hola,
Gracias por compartir su queja sobre la falta de atención en tienda. Entiendo que no recibir la ayuda que esperabas puede ser difícil. Si deseas ayuda puedes contactarnos por uno de nuestros perfiles de media social debajo con Revista 65049609. Favor de proveer en un mensaje privado o directo con su nombre completo, correo electrónico, ciudad, estado, y numero de teléfono con mas detalles de como podemos ayudarle.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Gracias,
^Tommy
Ryan J
April 13, 2025
5 out of 5
Karol from geek squad runs the joint. Or you’d think he would. Good service, quality care.
willie r
April 08, 2025
1 out of 5
I bought a refrigerator on March 22nd. Delivery was scheduled for yesterday, April 7th, but it wasn't delivered. They said it was changed due to a truck theft alert. I called today because I just bought groceries and urgently needed the refrigerator. They told me it would be delivered on the 10th. What kind of service is this?
Response from Best Buy
April 08, 2025
Hello,
Thanks for taking the time to share your feedback with us. I understand having an unexpected delay in your refrigerator delivery, wouldn't have been ideal. I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and order number. Please also mention your "Google review 65021935" in your message to us.
Sincerely,
^Melissa