Frequently Asked Questions About Best Buy Countryside
How do I check product availability at the Countryside Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Countryside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Countryside stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Countryside Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1834 reviews)
eric b
April 25, 2026
4 out of 5
North riverside people are more helpful then voutrydide
Lourdes M
April 14, 2026
5 out of 5
To buy Laptops n Pads.Lol
Christopher G
April 13, 2026
1 out of 5
Went yesterday haven’t been in a Best Buy in awhile.Wife ended up wanting to purchase something but they had one guy at the register explaining a warranty for 20 mins to another person as the line grew long and the rest of the store employees stood at the front door goofing around. Terrible management at this location. Ended up walking out and buying it at Target.
Response from Best Buy
April 13, 2026
Good morning,
Thanks for taking the time to share your experience with us. We understand wanting to complete your purchase, but waiting so long while seeing other employees standing around, isn't welcome. We'd like to ensure this is looked into further.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/lrAVMJ), Twitter/X (https://bby.me/xNBMky), or Instagram (https://bby.me/fqnEX8). Please also mention your "Google review #141155" in your message.
Juan M
April 12, 2026
4 out of 5
I buy my Bluetooth there it was 119 and I got it on sale for 69 a blue parrot