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Frequently Asked Questions About Best Buy DeKalb

How do I check product availability at the DeKalb Best Buy?
How do I check my order status?
My local DeKalb Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy DeKalb stores’ holiday hours?

Recent Reviews

4.1
(1231 reviews)
Jose V
October 24, 2025
5 out of 5
Great items
Elvis L
October 05, 2025
4 out of 5
I went there twice. The first they they treated me horribly. I begged them to let me know if the computer monitor would fit my laptop but they ignored me for about half an hour. I left and went to Walmart next door. They had better service but they didn't have what I needed. They said Best Buy may have. I went back to Best buy the next day and the guy who helped me showed me exactly the monitor I needed and showed me the cable within 10 minutes of me being there. He redeemed best buy
raven d
September 24, 2025
5 out of 5
I was unable to complete the Best Buy survey, so here I am writing a review instead. I stopped in last week for a computer transfer and trade-in, and was so grateful for the amazing customer service I experienced. Jahmir was an incredible help and such a personable and kind employee! He made my Best Buy experience go so smoothly. Thanks, Jahmir!!
Derek R
September 14, 2025
1 out of 5
What an experience. No wonder why Best Buy is closing all locations! Manager Richard Allen very rude and unprofessional

About Best Buy DeKalb

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