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Frequently Asked Questions About Best Buy DeKalb

How do I check product availability at the DeKalb Best Buy?
How do I check my order status?
My local DeKalb Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy DeKalb stores’ holiday hours?

Recent Reviews

4.1
(1219 reviews)
Taite H
July 17, 2025
5 out of 5
I went to grab a new part for an old computer, and walked out with 3 and an entirely new PC. Johnny was one of the best, and most approachable employees I’ve interacted with. Great customer service, knew everything I asked, went above and beyond in helping me decide which parts I needed, and is an overall very friendly person. I will definitely be coming back to the store and hope to be given that same energy and helpfulness that Johnny displayed.
chris w
July 10, 2025
5 out of 5
Geek squad was awesome, very friendly and informative.
Haloeye (
July 06, 2025
5 out of 5
I go here semi-frequently when I need something like Ram, hard drives, or a power strip. A unsurprisingly good place to get typical electronic needs met.
Joe T
June 30, 2025
3 out of 5
The people in the store are very nice. I will not shop at Best Buy anymore because of their restrictive return policy.

About Best Buy DeKalb

bestbuy.com