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Frequently Asked Questions About Best Buy DeKalb

How do I check product availability at the DeKalb Best Buy?
How do I check my order status?
My local DeKalb Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy DeKalb stores’ holiday hours?

Recent Reviews

4.1
(1186 reviews)
Keagan M
October 19, 2024
5 out of 5
Shoutout to Jahmir he’s the goat fr providing exceptional service as always 🙏🏼
Kimberly A
September 21, 2024
4 out of 5
I'm not happy with the total protection (corporate) part of Best Buy. I was actually told by the woman on the phone I could not talk to a manager. Blew my mind. However, I will say Trey from the Dekalb store did try to help. He spent a few hours with me, trying to make sense of it all. Mind you, I was frustrated the entire time. I would say he went above and beyond. I will definitely give him a SHOUT OUT.
Dale L
September 06, 2024
5 out of 5
Great customer service very Helpful.
scott c
September 05, 2024
4 out of 5
Four stars only because I went in and picked up what I wanted did not have to talk with anybody but they seemed very friendly when I picked up my purchase

About Best Buy DeKalb

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