Staff was very helpful in finding me a laptop for work!
Man this place has great costumer service. I couldn't walk 3 feet without someone asking me if I needed some help. I must look lost in this place. If want a tv this is the place to be. They have a endless sea of flat screen tvs. Who is buying all these dam tvs? Bring back the 90s car audio displays. My gummy worms I bought at checkout were bussing though.
I send my laptop to repair in this store, charge me for the repair, then return the laptop with a closing problem. I took back the laptop to complain, the manager accused me of being responsible for the damage. (They offer me a warranty knowing I bought my laptop somewhere else), they took the laptop to repair the damages and then return my laptop broken, don’t return the money of the warranty and missing 8 screw and terrible conditions. Terrible customer service and terrible repair services.
Don’t come to this store.
Response from Best Buy
May 01, 2026
Good Afternoon, Marisol,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience with your laptop repair process. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #147831" for reference. You can find us here:
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https://bby.me/S72tYx
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