Frequently Asked Questions About Best Buy Butterfield Road
How do I check product availability at the Butterfield Road Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Butterfield Road Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Butterfield Road stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Butterfield Road Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3062 reviews)
jomi l
June 14, 2026
5 out of 5
Good service
sweet i
June 14, 2026
2 out of 5
people here need to learn customer service 2 x that i came in this exact store that i was treated as if i am just waisting there time. this time nobody entertained me and my wife and we are asking for the marantz receiver and someone pointed to the direction of the lower tier amplifier
Response from Best Buy
June 14, 2026
Hi there! That is concerning to hear that you did not receive the service we aim to provide, and our team would be glad to address your concerns and document this internally. You can connect with us via Facebook (https://bby.me/2kDuPp), Twitter/X (https://bby.me/GQd5ga), or Instagram (https://bby.me/gEW54n). Please be sure to include Google Review number 172435 when reaching out. Thanks.
Nilesh P
June 08, 2026
1 out of 5
Employee don’t have store nor deal knowledge and unprofessional.
Hruthasan M
June 04, 2026
1 out of 5
Worst service and the manager Zane sucks. He won't help as I've been waiting in line for almost an hour.
Bought an apple watch and it's faulty out of the box right there. Looks like this place is selling refurbished products in the name of new devices.