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Frequently Asked Questions About Best Buy Butterfield Road

How do I check product availability at the Butterfield Road Best Buy?
How do I check my order status?
My local Butterfield Road Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Butterfield Road stores’ holiday hours?

Recent Reviews

4.0
(2964 reviews)
isis p
October 21, 2025
5 out of 5
Very attentive guys and customer service!! I felt very welcomed and they guided me straight to what I was looking for
CH
October 13, 2025
5 out of 5
10.12.25 excellent service from Geek Squad as always! Andres was so patient and helpful with my questions about my laptop. The Downers Grove Geek Squad has always been so great, I highly recommend them, and have been going here for years.
Tom P
September 30, 2025
5 out of 5
I recently visited the Best Buy in Downers Grove, IL, and was pretty impressed. The store is spacious, clean, and well organized. What really caught my eye was the very large camera selection — they carry everything from point-and-shoots and DSLRs to lenses, tripods, and accessories. The staff in the camera section seemed knowledgeable and friendly, and I appreciated being able to compare gear in person. Prices were competitive, though a few items were marked “open box” or “on display” so check carefully. One downside: when I needed help at the more specialty departments, assistance took a few minutes to arrive. Also, some high end items are locked away, so be prepared to ask for staff help. Overall though, this Best Buy is a solid option if you’re shopping electronics, especially cameras, in the western suburbs.
Rob
September 29, 2025
1 out of 5
Best buy put their price match policy behind a $50/year subscription.

About Best Buy Butterfield Road

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