I used to shop at Best Buy in its Glory Days this was the worst experience I ever had walking into a Best Buy not only do they yell at you for not wanting their credit card promotion for associates walk by me claiming that they don't have enough people in the computer Department y'all can check the cameras this happened on Friday September 25th 10:40 a.m. there was so few people in the store that you'll be able to figure out who I was. What an unpleasant experience. Stores like this is why box stores are closing every day will not be back here again
Response from Best Buy
September 25, 2026
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francisco j
September 20, 2026
No atienden tan bien. Pero los productos son muy buenos. Pero las personas que atienden no sirven para nada
Jeremy D
September 11, 2026
Honestly not sure how best buy manages to stay open after all these years - they're a tech company who is always 10 years behind. Came here to check out 3d printers/filament this time, they have the tiniest little section with a few basic PLA filaments in mostly just black and white... but don't worry, they have a big display for some AI note taker junk nobody wants. Also, the employees are always in a huddle of 3-4 having fun, but never ready to help you. They do harass you to try to sell you something as soon as you walk in the door though.
To anybody reading this who is actually into tech - go to Micro Center instead, they have actual products and you can't walk more than 10 feet without an employee asking if you need help.
Response from Best Buy
September 11, 2026
Hello!
Thank you for your feedback. We appreciate you taking the time to share your thoughts on our product availability as it helps us continue to create the best experience for our customers.
To formally document your concerns, feel free to reach out to us on Facebook: https://bby.me/c8vfoc, Instagram: https://bby.me/udLEs6, or Twitter/X: https://bby.me/JOs9LU and reference Google review 221002 in the details you provide.
Terrible customer service. Came to return an item that was never opened that was just a few days out the return policy (which is 15 days) and they refused to even offer store credit. I asked to speak to the manager. The manager said simply they can't return it because I'm not a paying member. She said the customer she was helping pays 200 a year and that would allow me 60 days for return policy. That's what you call great customer service. Never buying anything from best buy again.