header_logo

More to Explore

Frequently Asked Questions About Best Buy Butterfield Road

How do I check product availability at the Butterfield Road Best Buy?
How do I check my order status?
My local Butterfield Road Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Butterfield Road stores’ holiday hours?

Recent Reviews

4.0
(3085 reviews)
Dominic P
August 01, 2026
1 out of 5
The new ai assistant bot is boosts there margins and destroys our customer service, absolutely brutal. Microcenter here i come, matter of fact, id rather use shein than bestbuy, utterly embarrassing.
Response from Best Buy
August 02, 2026
Hello, Thank you for your review. Not being able to get the assistance you're looking for over the phone can be frustrating, so we understand your frustration. If you are still in need of assistance, please send us a message on social media. Please include Google Review 196772 in your message. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Carsen T
July 31, 2026
1 out of 5
Curse your AI call bot, absolutely useless!
Response from Best Buy
July 31, 2026
Hello, Thank you for taking the time to share your feedback. We understand not being able to reach someone live on your call, isn't ideal. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/kMdyFK), Twitter/X (https://bby.me/FkbNlH), or Instagram (https://bby.me/B6qm1M), we'd be happy to see how we can help. Please also refer to your "Google review #196118" in your message.
Al F
July 30, 2026
1 out of 5
customer service was horrible today.
Response from Best Buy
July 31, 2026
We always want to deliver a great customer service experience, and understand the frustration when you felt we missed the mark. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/8pRe7O), Twitter/X (https://bby.me/n5ldT2), or Instagram (https://bby.me/4MlVeq), and mention your Google review, 195800.
Oil L
July 28, 2026
1 out of 5
Terrible customer service with attitude from Danietra. Will not come back to this Best buy store again. Keep your eyes on her to see how she treats customers.
Response from Best Buy
July 28, 2026
Hello, Oil, Thank you for reaching out to us here to share your experience. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 194595. Facebook (https://bby.me/x31KMe) Twitter/X (https://bby.me/oFc4j3) Instagram (https://bby.me/EIOLH5) We look forward to assisting you there.

About Best Buy Butterfield Road

bestbuy.com