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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Butterfield Road
How do I check product availability at the Butterfield Road Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Butterfield Road Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Butterfield Road stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Butterfield Road Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3096 reviews)
David J
August 30, 2026
5 out of 5
Fills the need
jorge z
August 30, 2026
1 out of 5
Don't shop at this store. I just went to ask something about my Ray-Ban glasses, and the person who helped me was very rude; I complained to the manager, but they didn't care at all.
kenneth h
August 29, 2026
5 out of 5
THANK YOU CJ, BRYCE & NIKOS!
THANKS SO MUCH I APPRECIATE THE HELP !!!!! ILL BE BACK
Ryan E
August 23, 2026
1 out of 5
Me and my Girlfriend walked in looking to buy an iPad and were bombarded with with workers asking us if we needed help. I completely understand asking right at the front and maybe a having a couple employees come up and ask you throughout your shopping experience but in the maybe 5 minutes we were in there (in the same spot the whole time) we were asked NO JOKE 10 TIMES if we needed help with anything and the final straw was when one of the employees gave us a snippy “geeeez okay” after we told them we didn’t need help. Absolutely ridiculous we felt uncomfortable and like we were being targeted so we left and bought our iPad online from Apple. If big box stores like this ever want to stay in business you need to learn how to interact with your customers and not scare them away