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Frequently Asked Questions About Best Buy Butterfield Road

How do I check product availability at the Butterfield Road Best Buy?
How do I check my order status?
My local Butterfield Road Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Butterfield Road stores’ holiday hours?

Recent Reviews

4.0
(3021 reviews)
Migdalia L
March 15, 2026
5 out of 5
Great salesman Chris Atkinson! Very professional and helpful!
Lee T
March 12, 2026
1 out of 5
Terrible management, told they were too short staffed by the manager to help with my exchange
Response from Best Buy
March 12, 2026
Hello, Thanks for sharing this with us. We understand being informed that the store wouldn't be able to assist with your exchange, isn't ideal. We'd be happy to look into this with you. Please send a private message on one of our social media platforms, Facebook (https://bby.me/Lju4f9), Twitter/X (https://bby.me/2jGUOV), or Instagram (https://bby.me/0gc9IM), and refer to your "Google review #128563" in the message.
Mike T
March 12, 2026
1 out of 5
Customer service by management is atrocious.
Response from Best Buy
March 12, 2026
Hey there. We can understand wanting to get the expert help that you need from our leaders. If you still need help, please reach out to us on social media. Be sure to include your review number, 128557, in your private message. Thanks for your time. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy
Olga R
March 10, 2026
1 out of 5
Had a bad experience in this location gentleman that helped us acted like he did not want to help at all. We spent over 200 and even when he put the stuff in the bag all the stuff fell out. You should get more customer freadly employees and show a little respect, you could just see that he did not want to help us at all.. did not get his name since I was holding back in saying something to the employee but did not want to make a seen. Very disappointed.
Response from Best Buy
March 10, 2026
Thank you for sharing your feedback with us, Olga. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service. Let’s get this documented and reviewed further for you. First, we will need more details from you. Please message us through our social media channels on Instagram (https://bby.me/e1o8WX), X/Twitter (https://bby.me/0crD76) or Facebook (https://www. https://bby.me/bL9kbe) with the full details of your experience. Also add Google Review 127890. We look forward to hearing from you.

About Best Buy Butterfield Road

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