I used to shop at Best Buy in its Glory Days this was the worst experience I ever had walking into a Best Buy not only do they yell at you for not wanting their credit card promotion for associates walk by me claiming that they don't have enough people in the computer Department y'all can check the cameras this happened on Friday September 25th 10:40 a.m. there was so few people in the store that you'll be able to figure out who I was. What an unpleasant experience. Stores like this is why box stores are closing every day will not be back here again
Response from Best Buy
September 25, 2026
Hello, thank you for taking the time to leave a review. Being able to ask questions about your electronics before you purchase is important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #226477".
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Steven R
September 21, 2026
I showed the man my iPad Pro and he confidently handed me the wrong costly accessory, a standard iPad Logitech case. They closed shortly after. Not great if I’m being honest. I wish he had taken better care. I think the cashiers did their best handling the financing and payment options. A final confirmation on what my needs were would have helped, a case for my iPad Pro, if we had a verbal understanding, perhaps the mistake could have been avoided. That I needed the iPad Pro and not the standard. A clarifying question would have helped, but I physically handed it to him, so he saw what I had. I’m going in tomorrow. I hope we can exchange or return this. Should be able to. We will see.
Response from Best Buy
September 22, 2026
Hello, Steven,
Thank you for sharing your concerns with the representative handing you the incorrect iPad case. We understand that not having had a conversation with you about what you were needing made your experience more difficult. If you would like support please reach out to us with Review 225236 for support.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
francisco j
September 20, 2026
No atienden tan bien. Pero los productos son muy buenos. Pero las personas que atienden no sirven para nada
Jeremy D
September 11, 2026
Honestly not sure how best buy manages to stay open after all these years - they're a tech company who is always 10 years behind. Came here to check out 3d printers/filament this time, they have the tiniest little section with a few basic PLA filaments in mostly just black and white... but don't worry, they have a big display for some AI note taker junk nobody wants. Also, the employees are always in a huddle of 3-4 having fun, but never ready to help you. They do harass you to try to sell you something as soon as you walk in the door though.
To anybody reading this who is actually into tech - go to Micro Center instead, they have actual products and you can't walk more than 10 feet without an employee asking if you need help.
Response from Best Buy
September 11, 2026
Hello!
Thank you for your feedback. We appreciate you taking the time to share your thoughts on our product availability as it helps us continue to create the best experience for our customers.
To formally document your concerns, feel free to reach out to us on Facebook: https://bby.me/c8vfoc, Instagram: https://bby.me/udLEs6, or Twitter/X: https://bby.me/JOs9LU and reference Google review 221002 in the details you provide.