Frequently Asked Questions About Best Buy 75th & Lemont
How do I check product availability at the 75th & Lemont Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local 75th & Lemont Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy 75th & Lemont stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the 75th & Lemont Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1686 reviews)
Claudia O
February 16, 2025
5 out of 5
Great service. They stand behind their products.
Amarjot S
February 09, 2025
5 out of 5
veggie food 😋😋😋😋😋
Thebest H
February 05, 2025
1 out of 5
Five times wrong filter come on.
Response from Best Buy
February 06, 2025
Hey there,
Thank you for taking the time to share this review here, although we hate to hear you may have received the wrong item. We would like to get some more details from you, and see if we can assist you in any way.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64781205. We look forward to hearing from you!
Regards,
^Katie
Luke D
February 05, 2025
1 out of 5
So disappointed. 14 day return policy? What’s the point of shopping here. Manager was extremely rude, didn’t offer store credit.
Response from Best Buy
February 05, 2025
Good Afternoon, Luke,
We fully understand how you are feeling after needing to return an item outside of the return window and not getting the support you needed when you reached out. We would be happy to partner with you and work to assist you. Please contact our team by sending us a private message on social media. Don't forget to include your Google review in your message: #64780647.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby