Frequently Asked Questions About Best Buy 75th & Lemont
How do I check product availability at the 75th & Lemont Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local 75th & Lemont Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy 75th & Lemont stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the 75th & Lemont Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1703 reviews)
Blakely J
May 17, 2025
5 out of 5
I had quite possible the worst experience EVER..... At the OTHER Downers Grove best buy.
I ended up walking out after having my card IN HAND trying to buy the Samsung B650 soundbar. Promptly drove down to this store and bought my soundbar here instead.
Employees were super nice and helpful, and I love my soundbar a lot. It's really awesome for listening to ambience videos
Jeremy L
May 08, 2025
5 out of 5
Great staff who are happy to help you find what you're looking for. And when there's a line to checkout, they happily open another to keep the traffic moving. Good spot. 👍
Laura C
April 28, 2025
1 out of 5
I am going to get a attorney to sue not just Best buy but the employee that assumed that me and my husband did not have money to buy the Xbox Series S all digital console that is defamation of character and trying to get me and my husband to buy one of the Xbox's that were more expensive when I just wanted the digital Xbox just because I had just got out of work and I'm not dressed like a rich person and my husband is handicapped that is rude and disrespectful to justice people Best Buy sucky customer service I hope you're prepared to be sued
Albert F
April 16, 2025
5 out of 5
Team Building hospitality and community development Since growing up in Chicago From Englewood in the 70’s till today