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Best Buy 75th & Lemont

7401 Lemont Rd
Downers Grove, IL 60516
(630) 663-0171
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Frequently Asked Questions About Best Buy 75th & Lemont

How do I check product availability at the 75th & Lemont Best Buy?
How do I check my order status?
My local 75th & Lemont Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy 75th & Lemont stores’ holiday hours?

Recent Reviews

4.2
(1636 reviews)
Samson J
September 03, 2024
3 out of 5
Been here to purchase a Samsung S series ultra phone had to wait for a service advisor for over an hour and the worst part…after making the payment was asked to collect the item from their other store about 4-5 miles away…awful
Response from Best Buy
September 03, 2024
Hi, Samson, Thank you for the review. We want to make getting your new phone an exciting and smooth process. However, we can see that this was not the case with your most recent visit. We would like to follow up with you on your experience, so that we may help improve future visits. Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64153525" in your message. Thanks! Regards, ^April
Asher B
August 30, 2024
1 out of 5
Worst experience of my life. They made a mistake typing in my credit card during a refund and I still have not received my money back after 9 days. I had 2 days of unanswered phone calls and had to walk to my nearest Best Buy to get the emails of the store manager and district manager. 2 days later and it is still not resolved. They do not care about their customers.
Response from Best Buy
August 30, 2024
Hi, Asher, We appreciate you sharing your story with us. I can imagine your frustration and would feel the same if there were any delay to receiving a refund. Connect with our team so that we may take a look. Kindly send a private message that includes your full name, phone number, email address, and purchase information to one of the following: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). Kindly, ^Tina
Clarence W
August 05, 2024
5 out of 5
Good food
Veena S
July 30, 2024
5 out of 5
Good service and choices

About Best Buy 75th & Lemont

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