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Frequently Asked Questions About Best Buy 75th & Lemont

How do I check product availability at the 75th & Lemont Best Buy?
How do I check my order status?
My local 75th & Lemont Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy 75th & Lemont stores’ holiday hours?

Recent Reviews

4.1
(1774 reviews)
Mike S
March 01, 2026
5 out of 5
I needed 3 32 inch monitors by request of a client who had issues with their older monitors. I found 3 Samsung units and ordered them online. On my way there I received a notification in just 15 minutes that my order was ready. I let them know I had arrived and they loaded them in my car and I was on my way to getting them to my client in Rosemont at the Convention center. Excellent service on their part. Thank you Best Buy!
Andrew H
February 28, 2026
2 out of 5
Poor customer service for online pick up my item wasn't ready for over 1.5 hours. The store needs to separate online pick up from in store purchases. I had to wait over 35 minutes to get my item. The manager didn't seam to care if I didn't get my item. I will not be back to buy anything again even though they had what I needed. If things don't improve this place will be out of business just like Circuit City.
Response from Best Buy
February 28, 2026
Hello there, Andrew! Thank you for taking the time to reach out on Google with a review. We strive to make every online order a seamless process from start to finish. I completely understand the need for support if any part of the process doesn’t go as expected. We would love to hear any feedback you may have and provide assistance if possible. To get started, please connect with us privately on social media with your name, phone number, and email. Please mention Google Review #124103 in your message. You can find us here: - Facebook (https://bby.me/ohrvzu) - Twitter/X (https://bby.me/01drdi) - Instagram (https://bby.me/8xf65g)
Adnan
February 24, 2026
3 out of 5
Usually when I go there and don't need assistance all the staff walk up and ask if I need assistance but when I do need assistance they're gone lmao. They also don't have any pixel watches in stock fyi.
James M
February 18, 2026
1 out of 5
Best Buy‘s garbage these days everybody just stands around nobody ask questions to. no customers not busy
Response from Best Buy
February 18, 2026
Good Afternoon, James, We certainly understand how you are feeling after not getting the help you needed when you came in to shop. We would be happy to assist you with these concerns. Please feel free to send us a private message on social media, so we can help. - Facebook (https://bby.me/hqs8x8) - Twitter/X (https://bby.me/jm9q7y) - Instagram (https://bby.me/wobc37)

About Best Buy 75th & Lemont

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