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Frequently Asked Questions About Best Buy 75th & Lemont

How do I check product availability at the 75th & Lemont Best Buy?
How do I check my order status?
My local 75th & Lemont Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy 75th & Lemont stores’ holiday hours?

Recent Reviews

4.1
(1822 reviews)
Master S
September 08, 2026
1 out of 5
An employee told me that if I sign up for their Best Buy program then I can ask for money back when the computer that I bought goes on sale. I was also told that it would go on sale around Labor Day and that it would be a few hundred dollars off. They also said that I could use an app which would give me notifications when the computer went on sale so I could call in and get some money back. It turns out that none of this was true and I was lied to so that I would pay $30 to sign up for their stupid program. I do not know if their employees are trained to lie and fraud customers into signing up for this program but I can only suspect that is what happened here. If they tell you this do not listen to them.
Response from Best Buy
September 08, 2026
Hello, Mater Shake, Thank you for taking the time to reach out to us here. We understand how important a great deal can be, and we would be happy to take a closer look into any feedback you may have here. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 219817. Facebook (https://bby.me/PTeHV8) X (https://bby.me/QsCuZl) Instagram (https://bby.me/ksFa59) We look forward to assisting you there.
Jacob J
August 29, 2026
5 out of 5
Went to install remote start. Staff did a great job.
Carole N
August 25, 2026
5 out of 5
It's always a pleasant experience visiting Chris at the Geek Squad counter. He has helped me with my tablet & my new Samsung Galaxy S26 Ultra purchased at Best Buy.
Glen D
August 18, 2026
1 out of 5
Came in to buy a tablet not one person came to help me As I was going out I asked for a manager a guy a the door didn’t get a manager I told them they lost a customer and a 600.00 sale can’t see Best Buy being around much longer
Response from Best Buy
August 18, 2026
Thank you for sharing your feedback regarding your experience, Glen. We try to pride ourselves in ensuring we provide great customer service. We’d like to get this reviewed further for you. First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/y4uDfa), X/Twitter (https://bby.me/HIWpLl) or Facebook (https://bby.me/boKP7J) with the full details of your situation. Also add Google Review 205348. We look forward to hearing from you.

About Best Buy 75th & Lemont

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