Frequently Asked Questions About Best Buy 75th & Lemont
How do I check product availability at the 75th & Lemont Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local 75th & Lemont Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy 75th & Lemont stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the 75th & Lemont Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1806 reviews)
Eric W
June 19, 2026
1 out of 5
Do not use next day shipping, their shipping partner is door dash and it’s an absolute disaster. Also went to this store to buy the device a second time because it never arrived. Insane that a company who has geek squad can’t figure out their OMNI strategy in 2026. Whatever manager was on duty had zero interest in trying to help. -knocked down to 1 star because the only way I can get help is through social media??? All this may be worth the laughs after all!
Response from Best Buy
June 19, 2026
Hello,
Thanks for taking the time to leave a review. It can be frustrating when a delivery doesn't arrive as expected. If you are in need of assistance, please reach out to us on social media. Please include Google Review 174649 in your message when reaching out.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Tob M
June 18, 2026
3 out of 5
Just do your research before any purchases.
Myroslava L
June 17, 2026
5 out of 5
Great place!
Justin M
May 28, 2026
5 out of 5
Best customer service from all staff. One person really stood out Alyssa very knowledgeable in product great energy. Will definitely be back to this location going forward