Alejandro and (Steven or Chris?) Very helpful and customer service oriented. Good job guys!
Soon they will follow Circuit City fate.
Clean but terrible service.
I don’t know what the employees here are about. I understand that a lot of services are moving digital, but that’s another reason why customer service is more important than ever.
Some other guests and I had to wait 30 minutes just to get our questions answered.
Also, Brandon needs to stop having some snarkiness and attitude.
Response from Best Buy
August 09, 2025
Hi there, Jun,
Thank you for leaving a review here on Google. This is far from the experience we want our customers to have when shopping with us. I can understand wanting timely assistance and friendly service.
Send us a private message on social media if you would like us to look into this closer. We would be happy to help you on any of the following platforms: Facebook (https://bby.me/8fa8on), Twitter/X (https://bby.me/vxgx6k), or Instagram (https://bby.me/hdixow).
Please be sure to mention the phrase “Google review #26878” when reaching out.
Regards,
^Ravi
I bought a refrigerator last year in September with the Best Buy…they have a dent of the doors so I opted out for compensation instead of replacing the appliance! Now this is August of 2025, I still haven’t received any compensation and upon calling they seem to be talking in circles and not making any sense! I think other big chains are better and more professional than Best Buy! This was a very small compensation and didn’t needed to be overlooked! I am never buying a big purchase from Best Buy again