Frequently Asked Questions About Best Buy 75th & Lemont
How do I check product availability at the 75th & Lemont Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local 75th & Lemont Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy 75th & Lemont stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the 75th & Lemont Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1772 reviews)
Anthony P
January 07, 2026
1 out of 5
In regards to purchasing appliances this place is horrible…. They sold me an oven that ended up breaking down and not working just a few weeks after owning it. When I purchased the oven they sent 3rd party people out to install the oven…. DO NOT LET THESE PEOPLE INSTALL IT. They disconnected the oven while leaving the gas on and my entire house started to fill with those gas fumes. My family member had to come out and fix their mistake and install it the correct way. Once the oven broke we went into the store cause they have no customer service number and they had no ovens in stock that were similar to the one I had. All on back order and managers had no clue when they would recieve more. This store is absolutely horrible and I have not had 1 good experience with them. Maybe there’s other Best Buy’s in the area that are better but definitely stay away from this one.
Response from Best Buy
January 07, 2026
Hello, Anthony,
Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one, especially when needing support with your range. We appreciate your feedback, and would like to look into this matter further. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #101841" when reaching out on social.
Mark D
January 01, 2026
5 out of 5
Before Christmas I have been herei was looking for ipad ,amazing customer service experience
Karen B
December 30, 2025
1 out of 5
Staff is horrible and not helpful at all to busy entertaining their peers
Response from Best Buy
December 31, 2025
We always try to deliver a great customer experience and understand the frustration when you felt we missed the mark. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/zh6ars), Twitter/X (https://bby.me/h695v3), or Instagram (https://bby.me/039th0), and mention your Google review, 98196.
Meghan M
December 29, 2025
5 out of 5
Love Best Buy especially this location! Recently bought a new washer and dryer here and a great experience. Pablo was a big help!