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Frequently Asked Questions About Best Buy 75th & Lemont
How do I check product availability at the 75th & Lemont Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local 75th & Lemont Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy 75th & Lemont stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the 75th & Lemont Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1821 reviews)
Christian J
September 13, 2026
4 out of 5
Helpful staff
Master S
September 08, 2026
1 out of 5
An employee told me that if I sign up for their Best Buy program then I can ask for money back when the computer that I bought goes on sale. I was also told that it would go on sale around Labor Day and that it would be a few hundred dollars off. They also said that I could use an app which would give me notifications when the computer went on sale so I could call in and get some money back. It turns out that none of this was true and I was lied to so that I would pay $30 to sign up for their stupid program. I do not know if their employees are trained to lie and fraud customers into signing up for this program but I can only suspect that is what happened here. If they tell you this do not listen to them.
Response from Best Buy
September 08, 2026
Hello, Mater Shake,
Thank you for taking the time to reach out to us here. We understand how important a great deal can be, and we would be happy to take a closer look into any feedback you may have here. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 219817.
Facebook (https://bby.me/PTeHV8)
X (https://bby.me/QsCuZl)
Instagram (https://bby.me/ksFa59)
We look forward to assisting you there.
Jacob J
August 29, 2026
5 out of 5
Went to install remote start. Staff did a great job.
Carole N
August 25, 2026
5 out of 5
It's always a pleasant experience visiting Chris at the Geek Squad counter. He has helped me with my tablet & my new Samsung Galaxy S26 Ultra purchased at Best Buy.