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Frequently Asked Questions About Best Buy 75th & Lemont

How do I check product availability at the 75th & Lemont Best Buy?
How do I check my order status?
My local 75th & Lemont Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy 75th & Lemont stores’ holiday hours?

Recent Reviews

4.1
(1772 reviews)
Anthony P
January 07, 2026
1 out of 5
In regards to purchasing appliances this place is horrible…. They sold me an oven that ended up breaking down and not working just a few weeks after owning it. When I purchased the oven they sent 3rd party people out to install the oven…. DO NOT LET THESE PEOPLE INSTALL IT. They disconnected the oven while leaving the gas on and my entire house started to fill with those gas fumes. My family member had to come out and fix their mistake and install it the correct way. Once the oven broke we went into the store cause they have no customer service number and they had no ovens in stock that were similar to the one I had. All on back order and managers had no clue when they would recieve more. This store is absolutely horrible and I have not had 1 good experience with them. Maybe there’s other Best Buy’s in the area that are better but definitely stay away from this one.
Response from Best Buy
January 07, 2026
Hello, Anthony, Thank you for leaving us a review. It saddens us to hear that your recent experience was not a positive one, especially when needing support with your range. We appreciate your feedback, and would like to look into this matter further. Please reach out to us via social media. Our team will be happy to assist you on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #101841" when reaching out on social.
Mark D
January 01, 2026
5 out of 5
Before Christmas I have been herei was looking for ipad ,amazing customer service experience
Karen B
December 30, 2025
1 out of 5
Staff is horrible and not helpful at all to busy entertaining their peers
Response from Best Buy
December 31, 2025
We always try to deliver a great customer experience and understand the frustration when you felt we missed the mark. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/zh6ars), Twitter/X (https://bby.me/h695v3), or Instagram (https://bby.me/039th0), and mention your Google review, 98196.
Meghan M
December 29, 2025
5 out of 5
Love Best Buy especially this location! Recently bought a new washer and dryer here and a great experience. Pablo was a big help!

About Best Buy 75th & Lemont

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