Had to make a return. Vete customer friendly process
I went into this particular store to purchase a desk top computer. Jason, the not so nice sales man, would not sell me what I wanted. Kept telling me that the one I was choosing was not blah blah blah. I told him that he was speaking gibberish. He said well im trying to explain if u will let me. Seriously dude. When I said I like Lenova he said well its not a good one to buy. U definitely want this one. I said no I want lenova. He still refused to sell it to me. Talked to the manager and she said she would pull him from the floor. I hope she did!! Will never return to that store, customer service was horrible!!
Response from Best Buy
January 12, 2025
Hello, Sheila.
Thank you for taking the time to provide this feedback. We always strive for the best customer service, so to hear this has not been your experience is concerning.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams as well as assist in any way that we can. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 64670805.
Best,
^AllisonS
Good selection and one of the few that actually has stock in store anymore. Parking is ok in space and the store can be a little tricky to navigate the first time there . Well staffed location but may have a hiccup checking out as there is only one or 2 workers at the checkout.