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Frequently Asked Questions About Best Buy Edwardsville

How do I check product availability at the Edwardsville Best Buy?
How do I check my order status?
My local Edwardsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Edwardsville stores’ holiday hours?

Recent Reviews

4.2
(2160 reviews)
Kirk C
September 11, 2025
1 out of 5
When you have employees posting disgusting rhetoric on social media
Response from Best Buy
September 12, 2025
Hello Kirk, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/gqoorm), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 42473. Thanks, ^ Vanessa
A. R
August 29, 2025
5 out of 5
I was there two weeks ago. I had a dash camera installed on my 2025 Ram 1500 and Dominic was amazing he was very helpful for all of my needs. Dominic was very helpful was very professional and if I need anything else to be installed on my truck I know we’re to go. Great experience great staff.
Mark R
August 27, 2025
1 out of 5
The bearded store manager is a clown. They need corporate to come in and train this guy on customer service! I honestly dont understand how they are still open.
Response from Best Buy
August 27, 2025
Hello, Mark, Thank you for taking the time to reach out to us here on Google and share your experience. We understand how important excellent customer service can be to your experience, and we would be happy to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 35745. Facebook (https://bby.me/pde0a9) Twitter/X (https://bby.me/t0rpmh) Instagram (https://bby.me/brw049) We look forward to assisting you there. Regards, ^ Brandon
Marilyn S
August 19, 2025
5 out of 5
Went to the computer department. The gentleman in that department was so helpful and knowledgable.

About Best Buy Edwardsville

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