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Best Buy Evanston
Services Offered
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Frequently Asked Questions About Best Buy Evanston
How do I check product availability at the Evanston Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Evanston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Evanston stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Evanston Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2559 reviews)
Chris p
March 09, 2025
5 out of 5
very helpful staff. informative and very fast service. best buy has changed through the years and this one especially has been nothing but short of amazing. i’ve never been in there for more than a minute or two without being helped. i cannot say anything negative about this place. i enjoy online shopping but this beats it.
Kevin S
February 27, 2025
1 out of 5
Online drops are a joke.
They sell out within 5seconds and will have you waiting in "digital line" for over an hour.
In the pursuit to "save consumers from scalpers" all Best Buy is doing is encouraging A.I. and bots to flood their systems.
At least GameStop and Target allow you to pick the items up in store, with real lines, dnd product limitations.
andrew b
February 23, 2025
3 out of 5
Rest in peace, this location is apparently closing
Jose C
February 22, 2025
1 out of 5
It seems like they are out of business. Most of the shelves are empty or disassembled. No wonder why Amazon is one of the best alternatives! No going back there!
Response from Best Buy
February 23, 2025
Hello,
Thanks for taking the time to share your feedback with us. One of the biggest reasons to go to a store is to be able to see the product on the shelf, so I can understand finding shelves emptied, wouldn't be ideal. I'd like to ensure that our corporate team looks into this further.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location and date. Please also refer to your "Google review 64843729" in your message.
Sincerely,
^Melissa