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Best Buy Evanston
2301 Howard St
Evanston, IL 60202
Services Offered
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More to Explore
Frequently Asked Questions About Best Buy Evanston
How do I check product availability at the Evanston Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Evanston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Evanston stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Evanston Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2481 reviews)
Christian S
August 29, 2024
2 out of 5
Dying store
Response from Best Buy
August 29, 2024
Hey there, Christian.
Thanks for reaching out and providing your review. We are disappointed to hear about your recent experience in our store. Can you please reach out to us on social media so we can assist and document your feedback?
You can reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) and let us know that you are reaching out about your Google Review 64131640.
Thanks,
^Connor
Eliane D
August 28, 2024
5 out of 5
ótimos preços
J F
August 23, 2024
5 out of 5
I needed to have my screen saver on my phone replaced, It has a lifetime warranty and he did an awesome job of replacing it for me
Carlos L
August 15, 2024
1 out of 5
Front cashier said manager was coming from the back yet he was right in front of me. MANAGER JONATHAN Sat there for over 40 mins looking at me then when he finally assist me I said avoiding a customer only makes them more upset. They Said they couldn’t Return an online order because the box was opened. Product was sealed & unopened. I Read the policy online, read the return instructions Nothing said I couldn’t return it with a torn box. When In all cases it is the PRODUCT THAT MATTERS. Manager Jonathan was rude & Couldn’t explain the policy just said “I’ve been working here for so many years I know the policy”. I just Went to a different location to get what I needed & return the product. Explains why they’re 2 stars on apple maps.
Response from Best Buy
August 15, 2024
Hi, Carlos,
Thank you for taking the time to share this review with us, although we hate to hear you were unable to reach the support you needed with your return in store. We would like to learn more and ensure your experience is formally documented within our Corporate system for internal review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64077773. We look forward to hearing from you!
Regards,
^Katie