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Best Buy Evanston
Services Offered
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Frequently Asked Questions About Best Buy Evanston
How do I check product availability at the Evanston Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Evanston Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Evanston stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Evanston Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2556 reviews)
Patrick P
February 16, 2025
5 out of 5
A really great store to recycle a plasma tv. Sad to see it go.
Brian K
February 12, 2025
1 out of 5
I ordered something for dame day deliver at 11am, as of 730pm it was still not shipt, and not recieved. The store is closed and I am without a replacement TV.
I ordered it specifically when inwas going to be home all day for delivery.
Response from Best Buy
February 13, 2025
Hey, Brian.
Thank you for providing your insight. We know how important it is to get an order when you expect it. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you message us, please include your full name, phone number, email, and reference your Google review number #64807741.
Regards,
^Jason
Alan D
February 12, 2025
5 out of 5
They about to go out of business just like the store in Evanston 50% off but definitely a good store to go and buy what you need.
Florence J
January 19, 2025
1 out of 5
I bought speakers online for store pick up, and as I was heading to the store they canceled my order. I still went inside and found the speakers I wanted and when asked up front why the original order was canceled he told me cause the item couldn’t be found. I’m just frustrated that I have to wait 10 days to get back $160 after having to spend $160 for the speakers that were in the store. The man up front wasn’t very helpful and wish I was at least offered a discount.
Hey Graham, to clarify the item was in stock. That’s why I was frustrated. There were two of them in stock but it was canceled because “it wasn’t there” but it was there. That’s why I was confused and annoyed.
Response from Best Buy
January 19, 2025
Hello and thanks for reaching out on Google, Florence.
We understand the frustration when an item you ordered is not in-stock. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64707658.
Kindly,
^Graham