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Frequently Asked Questions About Best Buy Fairview Heights

How do I check product availability at the Fairview Heights Best Buy?
How do I check my order status?
My local Fairview Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fairview Heights stores’ holiday hours?

Recent Reviews

4.1
(2803 reviews)
Icy E
October 07, 2025
1 out of 5
Poor Pick Up procedure. James is the bright spot in that store, helped me after waiting way longer than I should’ve. If I could give him 10 stars I would.
Response from Best Buy
October 07, 2025
Hey there! We strive to make every online order a seamless process from start to finish. I completely understand the need for support if any part of the process doesn’t go as expected. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review: #52924" for reference. You can find us here: Twitter(X): https://bby.me/ag8j9f Facebook: https://bby.me/ell8v4 Instagram: https://bby.me/61nbqu.
Ken P
October 06, 2025
5 out of 5
We went in and worked with a wonderful lady named Skyler. She was incredibly helpful and fixed my phone in seconds. We have always been pleased with the service at the Fairview Heights store. We were also greeted by two of the friendliest greeters I've ever been greeted by. FANTASTIC service at this store!
Tonia T
October 04, 2025
5 out of 5
Always helpful. In and out every time (unless it’s Black Friday of course).
Keisha A
October 03, 2025
5 out of 5
Very helpful

About Best Buy Fairview Heights

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