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Frequently Asked Questions About Best Buy Fairview Heights

How do I check product availability at the Fairview Heights Best Buy?
How do I check my order status?
My local Fairview Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fairview Heights stores’ holiday hours?

Recent Reviews

4.1
(2813 reviews)
Romik P
November 28, 2025
1 out of 5
WORKERS HERE IS VERY USELESS, THEY JUST WALK AROUND,PEOPLE ASK FOR HELP BUT THEY JUST SAY SOMEONE IS GONNA HELP YOU ,BUT NOBODY IS COMING.VERY DISAPPOINTED. 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎
Empanada E
November 25, 2025
5 out of 5
Keon was the best. Great service, great people, great store. Thank you for your help Keon!
Teddy Z
November 18, 2025
5 out of 5
Amazing service!
Arizona M
November 16, 2025
5 out of 5
Custom service here is great. Geek Squad fixed my son's phone part was in a couple days, but arrived damaged so we had to wait for another part to come in and when it did I had a missed call from Best Buy but no message, so I called and got the call center which wasn't much help. So the following Saturday I went in and they did receive the part and my son's phone was fixed with a couple hours! The gentleman working in Saturday's is very knowledgeable and great customer service!

About Best Buy Fairview Heights

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