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Frequently Asked Questions About Best Buy Fairview Heights

How do I check product availability at the Fairview Heights Best Buy?
How do I check my order status?
My local Fairview Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fairview Heights stores’ holiday hours?

Recent Reviews

4.1
(2890 reviews)
Hippiemum
October 20, 2026
5 out of 5
Excellent customer service from start to finish!
Savanah M
October 19, 2026
5 out of 5
Very nice, helpful people at the online pick up counter
Teddy S
October 16, 2026
1 out of 5
Every time we try to call this place it goes straight to a live agent, I don’t need a live agent I need the person that works directly at this store!
Response from Best Buy
October 16, 2026
Hi, Not being able to connect directly with the store is upsetting. Best Buy has implemented several alternative support options to better assist customers when contacting a store. To further discuss your concerns, please connect with us through a private social media message and mention review #239019. Facebook (https://bby.me/9OXpeD) Twitter/X (https://bby.me/MWMIZq) Instagram (https://bby.me/0BFTO8)
Tammy P
October 09, 2026
5 out of 5
I stopped in to see if they could show me how I could turn my old phone over to my mother. So she could use it, they helped me get it in her name and out of my name, great customer service.

About Best Buy Fairview Heights

bestbuy.com