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Best Buy Fairview Heights
Services Offered
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Frequently Asked Questions About Best Buy Fairview Heights
How do I check product availability at the Fairview Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fairview Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fairview Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fairview Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2693 reviews)
Kyle
October 27, 2024
2 out of 5
Recently purchased a printer charger. Was given decent directions upon entering. However, the last one in stock was previously opened. Because of this, it was marked down to $4.99. I pointed it out in the checkout line, and the guy didn't seem to care and charged me the original price of like $12. Not going to fight over a few bucks but it's the principal of the matter.
Response from Best Buy
October 27, 2024
Hi Kyle,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and can understand feeling this way after not being charged the correct price as marked. We'd be happy to discuss this further with you to ensure this feedback is documented and see how we can help rectify this. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64358977 so we can assist.
Thanks,
^Caleb
Jason W
October 21, 2024
2 out of 5
This place used to be a good restaurant,
Deontae W
October 13, 2024
2 out of 5
The employees will walk past you 80 times until you say something then when you do they have to call someone else and you wait another 10-15 minutes.
Response from Best Buy
October 13, 2024
Hey there,
Thanks for reaching out. I regret to hear that you had a disappointing experience with us. Were you able to get any help with this issue? If not, we would love to assist further. Can you please send us a private message with your full name, telephone number, and email address. I have provided links below to our social media pages. When reaching out, please be sure to mention your Google review #64306924. We look forward to speaking with you soon.
Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy)
All the best,
^Jacob
britnee k
October 03, 2024
4 out of 5
Went to get Zelda: Echoes of wisdom. They were quick and really helpful.