How do I check product availability at the Forsyth Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Forsyth Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Forsyth stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Forsyth Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1349 reviews)
Robert C
January 11, 2026
5 out of 5
The staff is always friendly, helpful, knowledgeable, and store is easy to navigate.
Anthony F
December 31, 2025
1 out of 5
Bestbuy may have a wide selection of products at a fair price but their service is terrible. When Bestbuy Corp decided to move GeekSquad Services to a 3rd party - it has failed to deliver on that part of the business. The last 2 times I made a purchase for delivery and installation, I have waited all day without notification that it was being cancelled and rescheduled. Is my time not worth $$$ too. Bestbuy loves to charge for everything but unwilling to compensate the consumer when they waste a customer's time.
Response from Best Buy
January 02, 2026
Hello Anthony,
Thanks for reaching out and providing your feedback regarding your delivery and installation. We can see how these delays would be an area of concern for you. We would like to see if we can help. You can find us at a Social Media platform listed below and reference Google Review #98678 in a private message.
Facebook (https://bby.me/bc9qsm)
Twitter/X (https://bby.me/i7u6pv)
Instagram (https://bby.me/a687s8)
Seth J
December 29, 2025
1 out of 5
Tl;DR Brought a laptop to geek squad for a minor fix. They told me a to purchase a new computer without even looking at the issue.
Came in to see if they could fix my laptop. Made an appointment with Geek Squad. Geek Squad agent didn’t even look at the laptop before telling me there wasn’t anything he could do and that I should buy a new laptop.
I got a second opinion at a UBreakIFix in Champaign. They confirmed it was a broken $15 dollar port that I could replace myself once I get the part.
Response from Best Buy
December 29, 2025
Good afternoon,
Thank you for sharing your feedback with us. We can understand being told that it would be best to purchase a new laptop when you were told elsewhere that it'd be a simple fix to repair it, wouldn't be a welcome experience.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/5fng6l), Twitter/X (https://bby.me/4tq3tx), or Instagram (https://bby.me/2udt7p), so we can review this further with you. Please also refer to your "Google review #97300" in your message.
lexie
December 26, 2025
5 out of 5
Wish I could give TJ more than 5 stars! He was polite, funny, and so helpful. He made sure to check on us during a lengthy device reset process. I wish we had more TJs in this world!