Best Buy Randall Road

I stopped in to the Randall Road store on my lunch break to look at TV’s. I had been to another Best Buy closer to home, but this store truly has the BEST customer service. Caleb and Ava were extremely helpful and knowledgeable! They listened to what my needs were. They advised me on what would work best for us and why it was the best choice. We are super excited to get our new TV and confident they will support the entire process. Caleb even explained why the higher priced TV wasn’t really necessary for our set up. I appreciate the honesty! We’ll definitely be back to THIS store for future purchases!!

The parking lot was 99% empty, yet the employees were just standing around inside and didn't deliver a single curbside order. We waited over 15 minutes before finally going inside to pick up our order ourselves. It's disappointing to see what used to be great customer service decline like this. I hope management either improves curbside service to meet customers' expectations or removes the curbside pickup option altogether if they aren't going to provide it.

Will highly recommend .Was very Happy With their work.Top notch Polite.

If you’re trying to get out of a work meeting, come here. They’ll sell you an all in one computer charger that in-fact does not charge your computer, but causes it to fry its hard drive. Being that you have to shell out another thousand dollars for a new computer your boss will no doubt be ok with you missing that meeting. Learn from my mistakes because I plugged it in during that meeting, the excuse was void.