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Frequently Asked Questions About Best Buy Randall Road

How do I check product availability at the Randall Road Best Buy?
How do I check my order status?
My local Randall Road Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Randall Road stores’ holiday hours?

Recent Reviews

4.1
(1676 reviews)
Gregory D
January 08, 2026
1 out of 5
Long time rewards member. Buy all my cellular devices, TVs and computers for me and my family at Best Buy. Brought my old 40" tv to be recycled. They told me it's a $29.99 charge. My understanding was as long as it's under 50 inches it was free. I even bought this tv from this store. When I pointed that out the cashier said "I wish". So instead of driving around with a tv in my trunk I paid the $30 and said I'm going to Costco to buy my new TV now.
Alex A
January 07, 2026
1 out of 5
Do not honor price match policy
Bryan C
January 03, 2026
4 out of 5
Store is ok. Everyone seems helpful but not aggressive. 4 stars only because always out of what I need.
Rick G
January 01, 2026
1 out of 5
Absolutely one of the worst Best Buy to visit. Employees just stand around and do not help customers at all. Seems like it's bother just to ask them questions. Live right around the corner. Will not be coming back here rather go to Lombard to get better service.

About Best Buy Randall Road

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