This best buy always takes care of me and my family when we go shop here . As an ex employee it saddens me how as a corporation best buy chnaged. But these guys have kept up well and do a tremendous job assisting customers.
Great service. I appreciate ask the help.
Confused why I still go here…
General review of Best Buy and BestBuy.com
I checked the website for an item and saw it was listed as "available now, in store only." I called the store-specific number to check quantity available--I was in luck! Eight were available! So I drove 30 minutes to the store only to be told it wasn't available to purchase until tomorrow. Very unhappy with the situation. The store clerk was sincere and honest, as helpful as can be; I find no fault with him or the store in particular.
However, Best Buy's website was extremely misleading and caused me to waste a lot of time, energy, and fuel for nothing.
Response from Best Buy
February 07, 2025
Hey.
Thank you for providing your insight. We would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you message us, please include your full name, phone number, email, and reference your Google review number #64785236.
Regards,
^Jason