Best Buy Randall Road

Was picking up a Samsung order. I remember Best Buy when they first opened (ever). Glad they are still in business, but boy have they changed. Glad they are around for what they do. I was greeted by more than one, and more than one said have a nice day. very friendly

Not a busy store and plenty of parking when I went. Helpful associates and clean organized store.

0 complaints with this company & people who work here. 10/10 5 stars out of 5!

I visited this Best Buy location on 6/20/2026 about 45 minutes before closing while looking for a last-minute Father’s Day gift. I was greeted by Caleb, who immediately made me feel welcome and let me know he was available if I needed any help. After looking around for a bit, I asked for assistance with a pair of earbuds. He was friendly, knowledgeable, and took the time to answer my questions without making me feel rushed, even though the store was getting close to closing time. What really stood out was how patient and personable he was. My son wanted to play the Mortal Kombat arcade machine, and I told him no because I assumed the store was about to close. He overheard us and assured us there was still plenty of time, offered to take my purchase to the front, and encouraged us to enjoy ourselves before checking out. When we were ready to pay, he noticed us at the front of the store and came over to ring us up. He also took the time to explain the Pokémon card purchase limits to my son, answered our questions about Best Buy memberships, and made genuine conversation with us throughout the visit. This was my first time visiting this location, and the customer service was outstanding. What started as a quick stop for a Father’s Day gift turned into a genuinely enjoyable experience for both me and my son. Employees who take the time to treat customers with kindness and respect deserve recognition.