header_logo

More to Explore

Frequently Asked Questions About Best Buy Gurnee

How do I check product availability at the Gurnee Best Buy?
How do I check my order status?
My local Gurnee Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Gurnee stores’ holiday hours?

Recent Reviews

4.2
(2741 reviews)
Mary M
October 07, 2025
5 out of 5
Good
Gail P
October 01, 2025
5 out of 5
Visited Geek Squad.
Matthew
September 29, 2025
1 out of 5
I came in to get a Hands-On feel for the iPhone air and you would not believe the size of the contraption they have that thing locked in. Absolutely useless and defeats the point of having a display model. You pick up products and they all beep at you when you so much as flip them over to see the back of them or the side profile.
Jackie S
September 22, 2025
1 out of 5
if you need camera equipment go elsewhere. shelves are pretty empty, and ive gone in multiple times to see if they restock items i need. said they had an item in stock at another location that was out of stock here. ordered it through the cashier. driving 30 minutes out and i get a text saying they dont have the item. thanks... wasted an hour of my time and gas. lots of staff, no one asks if we need help. they used to be more helpful just a few years ago. :/ tried to buy a phone (without carrier), had money ready but they said i need a carrier. annoying, yall afraid of money or what??? sigh, not trying to buy stuff online but kinda have to. not buying from their website but direct sellers only now. not worth dealing with best buy anymore. best buy has been on the downfall for awhile, now is only a matter of time when they close their doors. surprised they lasted this long tbh.

About Best Buy Gurnee

bestbuy.com