Frequently Asked Questions About Best Buy Homewood
How do I check product availability at the Homewood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Homewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Homewood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Homewood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2870 reviews)
Basil R
September 29, 2026
5 out of 5
They couldn't fix my gaming system but they got good tech products & are very professional if I should need any assistance😀
Jasmine H
September 26, 2026
5 out of 5
Kita was so helpful, patient and knowledgeable with questions I had before making my purchase today. Thank you
John S
September 11, 2026
5 out of 5
We love Dajia
Zendi
September 06, 2026
1 out of 5
The store has bad online verification and horrible communication
Response from Best Buy
September 07, 2026
Zendi,
We understand that it can be frustrating when there are issues with verification and communication and would like to help. Simply send a private message to Facebook (https://bby.me/Z3scHm), Twitter/X (https://bby.me/B3q59k), or Instagram (https://bby.me/5K7LZ6). When doing so, be sure to mention that you are responding to Google Review 219213 so that we can tie it to your post here.