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Frequently Asked Questions About Best Buy Homewood
How do I check product availability at the Homewood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Homewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Homewood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Homewood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2787 reviews)
Denzel A
January 18, 2026
5 out of 5
Great customer service
David C
January 17, 2026
5 out of 5
Have return a online order ,had no problem
Justin T
January 14, 2026
1 out of 5
They are the worst! There was this black lady here, I will make sure to post her exact name as well. I travelled 36 miles to pick order and I was there at 8:58 PM and this woman not only refused me the entry but also she has audacity to insult a worker in front of me when he opened the door for me. This woman should be fired. If owner of this location is reading my review, check your cameras. This incident happened on 01/14/2026 exactly at 8:58 PM. She is the reason that I will or my family will NEVER do any business with this location until we get written apology from you.
Mary J
January 04, 2026
5 out of 5
I do doordash every time I go in there they're always helpful helping me find the stuff that I need