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Frequently Asked Questions About Best Buy Homewood

How do I check product availability at the Homewood Best Buy?
How do I check my order status?
My local Homewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Homewood stores’ holiday hours?

Recent Reviews

4.0
(2856 reviews)
Jeannie W
August 29, 2026
3 out of 5
Customer service is lacking Especially in the computer department. I go there rather than purchasing online as I might have questions. It’s been very disappointing to be treated in an uncaring rushed way.
Response from Best Buy
August 29, 2026
Hello, Thanks for leaving your feedback. It's unfortunate that you were not able to get the help you needed. We understand why you would be disappointed with this experience. We know it's not a great feeling being rushed. We would like to speak with you more and document your feedback. Please send us a private message on X, Facebook or Instagram. You may also include the Google review number 215045 in your message to us. X: https://bby.me/AcwEwl Facebook: https://bby.me/ghCR7g Instagram: https://bby.me/VBtDFc
Herman W
August 23, 2026
2 out of 5
Worst buy
Response from Best Buy
August 24, 2026
We understand the frustration when an experience left you disappointed. We'd like to hear more. Please reach out to us in a private message on Facebook (https://bby.me/fcibGD), Twitter/X (https://bby.me/Ms8kOP), or Instagram (https://bby.me/sPnolJ), and mention your Google review, 209264.
Joyce K
August 15, 2026
3 out of 5
The waitress was wonderful!!! It was at the end of the night and I ordered chicken wings and they were awful!!! They were overcooked and dried out with no flavor! Very disappointed with them. I didn't send them back because of it being the end of the night. I will not order them ever again!!!
Response from Best Buy
August 16, 2026
Hello there! Thank you for taking the time to reach out on Google with a review. I completely understand the need for support if any part of the process doesn’t go as expected. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #204005 in your message. You can find us here: Facebook (https://bby.me/hoEPzL) Twitter/X (https://bby.me/lcTZXi) Instagram (https://bby.me/ZP5rkq).
Milk M
August 04, 2026
5 out of 5
Good store.

About Best Buy Homewood

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