Frequently Asked Questions About Best Buy Homewood
How do I check product availability at the Homewood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Homewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Homewood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Homewood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2856 reviews)
Jeannie W
August 29, 2026
3 out of 5
Customer service is lacking Especially in the computer department. I go there rather than purchasing online as I might have questions. It’s been very disappointing to be treated in an uncaring rushed way.
Response from Best Buy
August 29, 2026
Hello,
Thanks for leaving your feedback. It's unfortunate that you were not able to get the help you needed. We understand why you would be disappointed with this experience. We know it's not a great feeling being rushed. We would like to speak with you more and document your feedback. Please send us a private message on X, Facebook or Instagram. You may also include the Google review number 215045 in your message to us.
X: https://bby.me/AcwEwl
Facebook: https://bby.me/ghCR7g
Instagram: https://bby.me/VBtDFc
Herman W
August 23, 2026
2 out of 5
Worst buy
Response from Best Buy
August 24, 2026
We understand the frustration when an experience left you disappointed. We'd like to hear more. Please reach out to us in a private message on Facebook (https://bby.me/fcibGD), Twitter/X (https://bby.me/Ms8kOP), or Instagram (https://bby.me/sPnolJ), and mention your Google review, 209264.
Joyce K
August 15, 2026
3 out of 5
The waitress was wonderful!!! It was at the end of the night and I ordered chicken wings and they were awful!!! They were overcooked and dried out with no flavor! Very disappointed with them. I didn't send them back because of it being the end of the night. I will not order them ever again!!!
Response from Best Buy
August 16, 2026
Hello there!
Thank you for taking the time to reach out on Google with a review. I completely understand the need for support if any part of the process doesn’t go as expected. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #204005 in your message. You can find us here:
Facebook (https://bby.me/hoEPzL)
Twitter/X (https://bby.me/lcTZXi)
Instagram (https://bby.me/ZP5rkq).