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Frequently Asked Questions About Best Buy Homewood

How do I check product availability at the Homewood Best Buy?
How do I check my order status?
My local Homewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Homewood stores’ holiday hours?

Recent Reviews

4.0
(2647 reviews)
Rafael P
February 16, 2025
5 out of 5
Great Store
Tone
February 14, 2025
5 out of 5
This Best Buy location undoubtedly is the best one in the south suburbs. The manager is very knowledgeable and was able to help my wife and I with making a selection. Her staff is kind, patient and knowledgeable as well. If you're tired of just being a dollar sign and want top notch customer service, with a staff that goes over and beyond for you, this is definitely the location for you.
Callie B
January 29, 2025
1 out of 5
The cashier was very dismissive and rude towards me. Went in to do a trade in the said I had to go to checkout the lady wouldn’t do it until all the other people were out of line she was very rude to me about the whole situation and was definitely treating me different because of my race! Service was terrible
Response from Best Buy
January 30, 2025
Callie, Thank you for the review. When shopping with Best Buy we want to make sure our customers fell welcomed and treated wit respect. We strive to provide the best customer service. I regret to learn this was not the case with your recent visit. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64750874. Regards, ^Kristy
Doris W
January 28, 2025
5 out of 5
I had gone to another store to get a galaxy adapter but they didn't have any and they also had no help. Went across the street to Best Buy and the person that was helping a customer put his purchase in his car answered my question and after her help that customer he helped me find what I needed. Very helpful.

About Best Buy Homewood

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