Great place to shop… and in-store pick up is just as quick
Customer service store is atrocious. They’re super rude. If you hate your job that much you have to have an attitude with a customer that maybe you need to find a different job. I asked for a bag I got an attitude. I even said please there is no need for that Pointing me somewhere and then telling me I’m in the wrong spot unless you show me.
Response from Best Buy
October 29, 2024
Hello and thanks for reaching out on Google, Kelly.
We try to always create a welcoming environment in our stores and understand the frustration when our teams do not deliver on that. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review, 64366952.
Kindly,
^Graham
Charley A
October 28, 2024
It seems they are short staffed, took a while for someone to help me, sales associate a couple of them " give me a minute, Ill be with you" but those 2 never came back.9
Response from Best Buy
October 28, 2024
Hey there, Charley.
Thanks for providing your feedback here on Google. We can understand the importance of getting help when shopping with us. You can always connect with a live representative by contacting us through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number. Also, please reference Google Review #64362057. We look forward to your reply.
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Cheers,
^Jason