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Best Buy Homewood
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Frequently Asked Questions About Best Buy Homewood
How do I check product availability at the Homewood Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Homewood Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Homewood stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Homewood Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2606 reviews)
Rodolfo P
November 26, 2024
5 out of 5
Buen lugar para comprar electrodomésticos
DeShawn's c
November 22, 2024
5 out of 5
Customer service was excellent
Evan M
November 20, 2024
1 out of 5
Customer service at this is a joke what’s the point of having a return policy when you get a defective for an exchange and don’t honor it.
Response from Best Buy
November 20, 2024
Hi, Evan,
Thank you for your sharing your experience. We truly understand how your recent interactions with us may have been disheartening. It's incredibly disappointing when a product doesn't work as expected, and the return process doesn't go smoothly. We welcome the opportunity to look further into your concerns. Our social team is ready to assist, and can be reached through private message on Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport. Along with your Google review 64450631, please include your full name, phone number and email address.
Kind regards,
^Pre
Sara H
November 12, 2024
5 out of 5
Great place to shop Great value friendly, clean,and I got what I needed