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Frequently Asked Questions About Best Buy Joliet

How do I check product availability at the Joliet Best Buy?
How do I check my order status?
My local Joliet Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Joliet stores’ holiday hours?

Recent Reviews

4.1
(3155 reviews)
Kenamon H
October 26, 2025
5 out of 5
Great customer service
juan c
October 19, 2025
1 out of 5
Muy mala atención a la hora de hacer efectiva una garantía, te venden garantía sobre garantía prometiendo los mejores servicios y no las cumplen, algunos empleados atienden muy mal a los latinos por no saber hablar inglés.
SAP F
October 16, 2025
1 out of 5
Then don't even smile and don't even greet the customers; very rude behavior, even after spending $3,000 to $3,500, we don't get respect.
Response from Best Buy
October 16, 2025
Good Evening, We understand how you are feeling after not receiving the care and support you were looking for after your purchase. We would be happy to partner with you and look further into this situation. Please feel free to send us a private message on social media, so our teams can better assist you. - Facebook (https://bby.me/o8uctv) - Twitter/X (https://bby.me/d0b06e) - Instagram (https://bby.me/jkfwt6)
PADZILO
October 11, 2025
5 out of 5
EXCELENTE SERVICIO, HE ENTRADO A VARIOS, Y EL MEJOR QUÉ ME ATENDIÓ ES ESTE, SIN DECIR QUÉ LOS DEMÁS ME ATENDIERON MAL.

About Best Buy Joliet

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