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Frequently Asked Questions About Best Buy Joliet

How do I check product availability at the Joliet Best Buy?
How do I check my order status?
My local Joliet Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Joliet stores’ holiday hours?

Recent Reviews

4.1
(3237 reviews)
lizbeth n
April 12, 2026
1 out of 5
Don’t worry about these policies at this location, they don’t apply here. The manager will allow use of “ghost chairs” as long as you are inside your vehicle (which is usually the case with those chairs anyway). Shame.
Response from Best Buy
April 13, 2026
Hi, Lizbeth, We are sorry to hear about your experience and would like to offer any support that we can. Please send a private message to Facebook (https://bby.me/a9sCRK), Twitter/X (https://bby.me/Akq9S3), or Instagram (https://bby.me/ReZwI0). In your message, please mention that you are replying to Google Review 140997.
Alex H
April 07, 2026
5 out of 5
Staff is laid back and gives the customer options to choose from instead of trying to implement hard upsells. They also do an excellent job at installing radios. Overall, ine enjoy coming here!
Cody J
April 05, 2026
5 out of 5
The go to for electronics you can't get off other websites!
David H
March 28, 2026
5 out of 5
Excellent customer service.

About Best Buy Joliet

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