How do I check product availability at the Joliet Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Joliet Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Joliet stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Joliet Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3250 reviews)
Amy M
May 14, 2026
5 out of 5
Robert (in appliances) assisted us on purchasing a new washer and dryer set. He was very helpful and kind. He even corrected some errors for delivery via email and helped us save money with the plus membership. He explained everything clearly and even noted the 18 months 0 interest promotion. Highly recommend, and will be coming to him next time as well.
Nikki B
May 12, 2026
5 out of 5
Everyone at the Joliet Best Buy was very nice and quite helpful, making my purchase pickup pleasant and fast. I'd shop here again!
Shakir S
May 11, 2026
5 out of 5
Great shopping experience
Ricardo P
May 07, 2026
5 out of 5
We love new gaming pc . Great customer experience i had in a while.