Muy mala atención a la hora de hacer efectiva una garantía, te venden garantía sobre garantía prometiendo los mejores servicios y no las cumplen, algunos empleados atienden muy mal a los latinos por no saber hablar inglés.
Then don't even smile and don't even greet the customers; very rude behavior, even after spending $3,000 to $3,500, we don't get respect.
Response from Best Buy
October 16, 2025
Good Evening,
We understand how you are feeling after not receiving the care and support you were looking for after your purchase. We would be happy to partner with you and look further into this situation. Please feel free to send us a private message on social media, so our teams can better assist you.
- Facebook (https://bby.me/o8uctv)
- Twitter/X (https://bby.me/d0b06e)
- Instagram (https://bby.me/jkfwt6)
EXCELENTE SERVICIO, HE ENTRADO A VARIOS, Y EL MEJOR QUÉ ME ATENDIÓ ES ESTE, SIN DECIR QUÉ LOS DEMÁS ME ATENDIERON MAL.
Robert Gardner at the Joliet location was so so helpful and knowledgeable about dishwashers. He really knew how to narrow down from all the choices available and our dishwasher was delivered and installed in 2 days. Very happy! It helps when there's an actual person who you can talk to and understand the features.