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Best Buy Kildeer
20771 N Rand Rd
Kildeer, IL 60047
Services Offered
Geek Squad Services
Apple Shop
Windows Store- Apple Authorized Service Provider
Trade-In
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Kildeer
How do I check product availability at the Kildeer Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kildeer Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kildeer stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kildeer Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1080 reviews)
Rob S
August 18, 2024
1 out of 5
CLOSED FOREVER!
Response from Best Buy
August 18, 2024
Hi, Rob!
Thanks for posting. If you need support or would like your feedback documented, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your message with “This is in regards to my Google review case #64087035” and share your full name, email, and phone number.
Thank you,
^Allison
Phillip V
March 28, 2024
1 out of 5
Trash store, trash manager. Trash company and trash prices.
Laurie T
February 18, 2024
1 out of 5
We have been to this location a few times in the past and never had any negative experience except until a few days ago. When we walked in, the employee at the front greeted us but didn't ask us if we needed help like usual and went back to their computer. Which is completely fine since we have been there plenty of times and know where to go but this time it seemed they were moving some things around. So we walk back up to the front to ask for help and I had to awkwardly wait since she didn't see me. I ended up waiting there only to hear her in the middle of mocking and making fun of another employee on surveillance footage pulled up on him. She was name-calling with unkind words and laughing about it and did not seem phased when she noticed me. She pointed me in the direction I needed and I caught her name to be Sylvia. Such rude and unprofessional behavior from her. Ironically, I believe the gentleman she was mocking, named Matt, ended up helping us out and was the kindest and most helpful employee. He gave us all the information about where and how we can find an item. All the other employees were kind from our past experiences as well.
Mark S
February 18, 2024
1 out of 5
No wonder they are going out of business. The prices are crazy high. Even with them going out of business, you would think the prices would be better. NOPE, GOOD BYE!