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Best Buy Kildeer

20771 N Rand Rd
Kildeer, IL 60047
(847) 438-6905

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Frequently Asked Questions About Best Buy Kildeer

How do I check product availability at the Kildeer Best Buy?
How do I check my order status?
My local Kildeer Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Kildeer stores’ holiday hours?

Recent Reviews

4.2
(1080 reviews)
Rob S
August 18, 2024
1 out of 5
CLOSED FOREVER!
Response from Best Buy
August 18, 2024
Hi, Rob! Thanks for posting. If you need support or would like your feedback documented, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your message with “This is in regards to my Google review case #64087035” and share your full name, email, and phone number. Thank you, ^Allison
Phillip V
March 28, 2024
1 out of 5
Trash store, trash manager. Trash company and trash prices.
Laurie T
February 18, 2024
1 out of 5
We have been to this location a few times in the past and never had any negative experience except until a few days ago. When we walked in, the employee at the front greeted us but didn't ask us if we needed help like usual and went back to their computer. Which is completely fine since we have been there plenty of times and know where to go but this time it seemed they were moving some things around. So we walk back up to the front to ask for help and I had to awkwardly wait since she didn't see me. I ended up waiting there only to hear her in the middle of mocking and making fun of another employee on surveillance footage pulled up on him. She was name-calling with unkind words and laughing about it and did not seem phased when she noticed me. She pointed me in the direction I needed and I caught her name to be Sylvia. Such rude and unprofessional behavior from her. Ironically, I believe the gentleman she was mocking, named Matt, ended up helping us out and was the kindest and most helpful employee. He gave us all the information about where and how we can find an item. All the other employees were kind from our past experiences as well.
Mark S
February 18, 2024
1 out of 5
No wonder they are going out of business. The prices are crazy high. Even with them going out of business, you would think the prices would be better. NOPE, GOOD BYE!

About Best Buy Kildeer

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