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Best Buy Melrose Park Outlet
1334 Winston Plz
Melrose Park, IL 60160
Services Offered
Specialty Shops and Services
More to Explore
Recent Reviews
4.0(2338 reviews)
Jeff A
September 16, 2024
5 out of 5
Eugene helped me out. Super friendly and great customer service. Highly recommend this place for prices and overall experience
Mauricio S
September 12, 2024
5 out of 5
Uma loja enorme com produtos de outlet.
Muitas lavadoras e refrigeradores,mas poucos produtos pequenos, como fones e mouses.
Kevin H
September 11, 2024
1 out of 5
I’m pretty upset and disappointed. I drove all the way to the store, which is 40 minutes out of the way for me only to find out that an item that was supposed to have everything is missing parts. The remote was missing, which means that all the app functions are not usable. Alejandro the manager was no help and didn't seem to care. He said they are frequently missing parts for open items even though they are not sold online that way.
He wouldn't give me a remote, change the product condition so the price reflected the missing piece, or discount the product so I could buy a remote.
Nobody seemed to care and they told me to just cancel it if I wasn’t happy. Truly a lack of understanding the disappointment or trying to rectify it in any shape or form.
Response from Best Buy Outlet - Melrose Park
September 12, 2024
Good Afternoon, Kevin.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64189570" for reference. You can find us here:
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https://twitter.com/bestbuy
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https://www.facebook.com/bestbuy
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Kind Regards,
^Trey
E D
September 10, 2024
3 out of 5
I didn't know this was an outlet store. They did have some great finds. Will cone back and look around more
Response from Best Buy Outlet - Melrose Park
September 10, 2024
Hello,
Thank you for the review. We are happy to hear that you had some great finds and will be back soon. We love to get positive feedback, as well.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy