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Best Buy Harlem & Irving
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Harlem & Irving
How do I check product availability at the Harlem & Irving Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Harlem & Irving Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Harlem & Irving stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Harlem & Irving Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3667 reviews)
c4syku
September 23, 2025
1 out of 5
I came in today for a mouse. Online it showed they had one left. In the store the employee system showed it should be somewhere — they couldn’t find it for me. I was looking for the black one that was on sale. Since they couldn’t find it, I was offered the white version, but it was twice as expensive, so I passed. The whole experience was disappointing and waste time.
Yessenia A
September 22, 2025
5 out of 5
Excelente electrodomésticos
Blake Z
September 17, 2025
4 out of 5
Never really have any issues with this Best Buy. I mainly do pick up here so it usually pretty fast. Sometimes gotta wait a little longer when they only have 1 person on the floor working with multiple people. They usually have everything I need in stock. Plenty of parking inside the mall.
Zlata K
September 17, 2025
1 out of 5
I am extremely disappointed with Best Buy. I purchased a Nikon Z30 camera less than a year ago, along with a protection plan, expecting peace of mind in case of any issues. I take very careful care of my camera because it is my main work tool.
Despite this, the camera broke, and instead of providing a replacement or at least a temporary solution, Best Buy only offered to send it for repair, which can take up to 4 weeks. This is unacceptable.
What is the point of paying for a warranty if I am left without equipment for a month? Best Buy should value loyal customers and offer faster, more practical solutions. After this experience, I will reconsider shopping here in the future and will warn others about it.
Response from Best Buy
September 17, 2025
Hi, Zlata,
We appreciate you taking the time to write us regarding your Nikon Z30 camera situation. Having a Geek Squad Protection plan is supposed to make these types of situations simple. This is not the experience we want for you, and we'd like to review this for you.
First, will you please send us more details? Please message us through our social media channels on Instagram (https://bby.me/ub56p9), X/Twitter (https://bby.me/wil095) or Facebook (https://www. https://bby.me/ltkf68) with the full details of your situation. Also add Google Review 44612. We look forward to hearing from you.