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Best Buy Harlem & Irving
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Harlem & Irving
How do I check product availability at the Harlem & Irving Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Harlem & Irving Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Harlem & Irving stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Harlem & Irving Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3718 reviews)
Dontae B
December 06, 2025
4 out of 5
Store associate was helpful, nice selection of products, store was well laid out and clean
Lamont E
December 04, 2025
1 out of 5
I had a problem with my Samsung 65in TV, I mentioned the problem to the cashier and he referred me to the manager. The manager suggested i buy a Bluetooth extender... At the cost of 125.00 this manager assured me that would solve my problem. So I explained to the manager that I was not tech savvy... So he directed me to the geek squad at the cost of 160.00. The technical team came out and couldn't link the unit up. I returned the unit back to the same store location. I get the soft soap from the cashier at the return counter... the cashier went over to the manager...by the way who never looked my way. So I asked the cashier... Don't tell me that you can't take it back in return and one of your techs tried to perform the task...So now I'm out of 185.00 and
Nothing performed. Never shop at
BEST BUY again.
Response from Best Buy
December 04, 2025
Hi there, and thank you for your review.
We can certainly understand how frustrating this experience must have been, especially after being told the product would work and then later learning it couldn't be returned. We'd like to take a closer look into this and see what may be possible moving forward. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/1k7a6y)
- Twitter/X (https://bby.me/e03s1y)
- Instagram (https://bby.me/naa036)
When reaching out, please mention it is regarding your Google Review 81692.
Kindest Regards.
Ralphy R
December 03, 2025
2 out of 5
The service is garbage long wait no one paying attention to customers, so know what your looking for and rely on yourself while shopping there.
Response from Best Buy
December 03, 2025
Hello, Ralphy,
Thank you for leaving a review. When shopping with us, I can understand expecting attentive service.
If you would like us to assist, please send us a private message. We would be happy to help you on any of the following social media platforms: Facebook (https://bby.me/2em3h6), Twitter/X (https://bby.me/yubx60), or Instagram (https://bby.me/1pv6rq).
Please mention the phrase “Google review #81173" when reaching out.
Deeskool
December 03, 2025
4 out of 5
Got a remote start installed on my car. The technician was very kind and knowledgeable.