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Frequently Asked Questions About Best Buy North Riverside

How do I check product availability at the North Riverside Best Buy?
How do I check my order status?
My local North Riverside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy North Riverside stores’ holiday hours?

Recent Reviews

4.1
(3737 reviews)
Sherrie J
April 17, 2025
1 out of 5
Bought washer and dryer 2 weeks ago still haven't been delivered no communication at all only when I made a effort, then continue to lie about date being delivered!!!! Never shopping here again refund me please!!!
Response from Best Buy
April 17, 2025
Hey there. Thank you for your review, Sherrie. Waiting an extended amount of time with no updates is certainly not the kind of experience we want our customers to have. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (http://facebook.com/BestBuy) - Twitter/X (http://twitter.com/BestBuySupport) - Instagram (http://instagram.com/BestBuy) When reaching out, please mention it is regarding your Google Review 65052535. Kindest Regards, ^Vanessa
Maribel D
April 09, 2025
1 out of 5
I purchased a backpack as a birthday gift and they didn’t like it and came to return it. They refused to give me a refund even though I had the receipt tag was still on the item. 15 day return policy is RIDICULOUS. I will never purchase anything from Best Buy ever again! I’ll just purchase from Amazon at least you get a realistic return policy with receipt and tags still on item.
Response from Best Buy
April 09, 2025
Howdy, Maribel. Thanks for providing your feedback here on Google. We know how important it is to have a reasonable return period. If you still need some help, please send a private message out to one of our live representatives through one of the social media platforms below. Be sure to reference Google Review #65027101. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy Cheers, ^Jason
Jessica C
April 07, 2025
1 out of 5
Terrible customer service! It’s like no one wants to be bothered. I felt like I was bothering every person I came in contact with.
Thomas T
April 04, 2025
5 out of 5
The Geek Squad is great. Good service, too.

About Best Buy North Riverside

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