Frequently Asked Questions About Best Buy North Riverside
How do I check product availability at the North Riverside Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Riverside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Riverside stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Riverside Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3662 reviews)
Jose G
October 11, 2024
5 out of 5
Buena atención y excelente servicio
Nicholas K
October 05, 2024
3 out of 5
The staff here are always as polite and helpful as they can be.
Response from Best Buy
October 06, 2024
Hi Nicholas,
Thank you for sharing this review with us here. I'm glad to hear that our staff has been polite and helpful during your visits, which is just what we like to hear. That said, based on the rating you provided it seems like your experience could have been better. If there's any additional feedback you'd like to share with us, or you need any help, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64278588 so we can assist.
Thanks,
^Caleb
Mike G
October 02, 2024
5 out of 5
Paul, in the installation department, was great. He diagnosed a problem with my vehicle and took care of the issue. Highly recommend.
AFFORDABLE P
September 20, 2024
5 out of 5
Brianna at the Northriverside Location is fantastic. She was very eager to resolve my issue with a printer I purchased. This young lady did not give up and she did this entire process with a smile. She must be recognized with management and corporate for her top notch customer service skills. Thank you Brianna !