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Best Buy North Riverside
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy North Riverside
How do I check product availability at the North Riverside Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Riverside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Riverside stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Riverside Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3781 reviews)
jorge l
July 27, 2025
1 out of 5
Most of the people working there even know nothing about any products they have to read online or see videos so they can help you something I can do or other people can do
BLACKOUT0039
July 27, 2025
1 out of 5
Terrible experience I had them replaced my radio and put in a new one My speakers have been entirely messed up since only one side of my car works. I’ve taken it back three or four times only for it to maybe work for a week before they stop working again I’m over it. What’s the point in a lifetime warranty if they can’t even do the work right? I’m just so frustrated beyond belief I’m probably just gonna end up taking it to an actual shop and paying them to do it because this Best Buy is incompetent. I just find it absolutely ridiculous that I have to pay Again for work that should’ve been done right the first time I feel like I wasted my money and would’ve been better off Just sticking with my original radio this was a waste of 400 and hours of my life it takes them at least 3 hours each time and every time I end up with new scratches around the radio my car went from a pristine interior to Looking like I got it from a junkyard
Response from Best Buy
July 27, 2025
Hello.
We always strive for the best and to hear those expectations were not met your car stereo installation is concerning. I would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams as well as see what options we may have available. To do so, please send us a message on Facebook (https://bby.me/aqptv0), Twitter/X (https://bby.me/iykgsp), or Instagram (https://bby.me/me7gsa). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 21073.
Best,
^Allison
Jaime P
July 19, 2025
5 out of 5
Just want to give props to Maria. She handled a VERY rude customer professionally. Customer service like that is rare, thank you for keeping a cool head.
pete j
July 14, 2025
2 out of 5
Really not a fan of Best buy
Response from Best Buy
July 15, 2025
Hello, Pete
We definitely understand the desire to shop where you feel your technology needs are best met. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #15635 in your message. You can find us here:
Facebook (https://bby.me/3ykk88)
Twitter/X (https://bby.me/64t7sl)
Instagram (https://bby.me/7gz6i2)
We hope to hear from you!
Kind regards,
^Ryan