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Best Buy North Riverside
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy North Riverside
How do I check product availability at the North Riverside Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Riverside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Riverside stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Riverside Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3725 reviews)
Edgar P
March 23, 2025
5 out of 5
Always helpful staff in this building
LeQuan M
March 23, 2025
1 out of 5
THE WORST customer care and racist staffing I've ever dealt with in my life. I walked into the store and walk towards the rear where the Laptop/PC/Tablet area was.
I inquired about a MAG3 Charger that's specific to my Apple Laptop that I brought with me to make sure it was identifiable by the staff.
I asked could the cord be taken out for a quick power up of my dead laptop because it was dead and I needed to charge the computer.
I was denied on multiple accounts even though I was about to purchase this $50.00 cord!! There was also a Geek Squad employee who was just as biased and prejudice as the first rep.
I asked to speak to the manager about the situation and all of the reps seemed to not know who he was and LIED repeatedly about who the manager was.
I finally had assistance from my grandfather who gave me his last $60.00 in cash to purchase the cord. I asked the checkout rep immediately after the purchase can she open the cord to see if it was a fit to my port and IT WASN'T!!
Wasted 35 mins in this store going back and forth with combative racists representatives to not have the correct equipment. It's no reason Best Buy stores are closing at alarming rates.
Take your money elsewhere instead of this establishment. You were warned!
Cynthia S
March 21, 2025
4 out of 5
Bought a tablet Samsung A9 took some time for use to get help, but when someone helped us she was very nice
Gene T
March 19, 2025
5 out of 5
Everyone i encountered was kind and helpful.