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Frequently Asked Questions About Best Buy North Riverside

How do I check product availability at the North Riverside Best Buy?
How do I check my order status?
My local North Riverside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy North Riverside stores’ holiday hours?

Recent Reviews

4.1
(3715 reviews)
Kevin D
February 10, 2025
1 out of 5
Customer Service is horrible, on the phone and at the store. If you have a issue good luck with getting help.
Response from Best Buy
February 11, 2025
Hello, Kevin, Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64800064. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Google Review #64800064 Thanks, ^Ezra
Guillermo R
February 06, 2025
3 out of 5
Prices have gone up
Response from Best Buy
February 06, 2025
Hello, Guillermo, Thank you for your feedback on Google my Business. Having to see pricing going up in this economy is frustrating. We would like to hear about your shopping experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64784252", provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay
Cristian D
February 04, 2025
1 out of 5
Worst store ever. I went in with an intension to buy a ps5 ask a rep she said that's a question for a sales rep if you go up tot he front desk they can help. I got front desk get in line and the girl said yeah go the gaming department, I go the gaming department ask a rep and he's like you have to go the front desk. Giving the run around left and right no one want to work just walked out ill buy somewhere else. If I could give 0 stars I would get better employees or do better training.
Response from Best Buy
February 04, 2025
Hello Cristian, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64775661" and share your full name, email, and phone number. Thanks, ^Vanessa
Oscar B
January 27, 2025
5 out of 5
Excellent service.

About Best Buy North Riverside

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