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Best Buy North Riverside
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Find Items in This Store
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Frequently Asked Questions About Best Buy North Riverside
How do I check product availability at the North Riverside Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Riverside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Riverside stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Riverside Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3840 reviews)
Jacky L
December 07, 2025
1 out of 5
If only i could give zero stars.. an associate named Vanessa is extremely rude and constantly causes issues. I ran into an issue with her in 2024, she double charged me a tv and processed a return without my consent making me lose a promotion.. this year in 2025, i’m in line for a pick up because they simply ARE NOT proactive in their pickups so after 20mins of waiting I jumped in line and tried to get my pickup! she then tells me she won’t give me my pickup and the pickup line is “over there” and calls next IN MY FACE LMAO.. mind you, i saw another associate process a pick up in the same line before me… if you can’t deal w customer service jobs, don’t work in one. every other associate there was super nice but there’s something about her many of her colleagues and customers hate!
Response from Best Buy
December 07, 2025
Thank you for sharing this experience with us, Jacky. This is not the experience we want for our customers. We strive to make store visits an embracing, simple, and enjoyable experience each and every time, and we definitely expect our employees, from top to bottom, to conduct themselves as professionally as possible in every situation. Let's get this reviewed for you further.
Please send us more details through our social media channels on Instagram (https://bby.me/y86a2q), X/Twitter (https://bby.me/wouqwa) or Facebook (https://wwwhttp://facebook.com/bestbuy). Please send us the full details. Also add Google Review 83080. We look forward to hearing from you.
Elizabeth T
December 06, 2025
5 out of 5
Adan was really helpful and a swerved our questions. Got everything we needed for a fun Christmas for the kids!
abolfazl s
December 05, 2025
1 out of 5
I went there to install remote starter on my car, the worst experience ever and although they said it’ll take 1.5 hrs, it took a lot longer
milena R
December 04, 2025
5 out of 5
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