Frequently Asked Questions About Best Buy North Riverside
How do I check product availability at the North Riverside Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Riverside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Riverside stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Riverside Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3793 reviews)
chester m
September 07, 2025
5 out of 5
Bought a computer monitor, sales person found it and checked out right there. Fast service.
adam c
September 01, 2025
5 out of 5
I came in on Friday to buy a TV for my basement. Robert at the door was very helpful. And lulu set up delivery for me and helped me figure out what my best options were. I had stopped in early in the week to look around and Jess helped my wife and I out. She was also great and helpful. I will definitely be going back for anything I need from there. And it's nice to see young people working hard and being helpful.
Les M
August 22, 2025
5 out of 5
Geek squad has always been great in solving my computer problems.
Steven S
August 18, 2025
3 out of 5
The store appeared quite empty when it came to stock. As if they were looking to permanently close. They didn't have checkout lanes, like their other stores. So I had to ask and they directed me to their customer service counter.
Response from Best Buy
August 18, 2025
Hello and thanks for reaching out on Google, Steven.
Shopping in our stores should be a pleasant experience, and we understand the frustration when you feel we missed the mark. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/2a19u9), Twitter/X (https://bby.me/co73gb), or Instagram (https://bby.me/f5nfmh), and mention your Google review, 31239.
Regards,
^ Graham