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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy North Riverside
How do I check product availability at the North Riverside Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Riverside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Riverside stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Riverside Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3917 reviews)
master c
July 01, 2026
5 out of 5
Staffs great. Called to check for product and was helped placing a pick up and pick up staff explained that its a low stock product
ChronicReviewer
June 29, 2026
3 out of 5
This Best Buy in particular was low traffic and it had what I was looking for when I went there. It was ran pretty well, but the customer service desk was being used as the place where you check out and purchase your products. It feels like it takes longer when I wait in line in this area. Another thing is prices are high here and it's definitely not the best place to shop like the name claims. So if you needed some kind of electronic accessory today and you can't wait for Amazon then this is a good alternative
Response from Best Buy
June 29, 2026
Hello,
Thank you for sharing your feedback. We're glad the store had what you were looking for and that your overall visit was well managed. We appreciate your comments regarding the checkout experience at the customer service desk and your concerns about pricing, as feedback like this helps provide insight into areas that impact our customers' experiences.
We would like the chance to follow up and ensure this is documented and addressed. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/ZUVJzM)
- Twitter/X (https://bby.me/otBQWk)
- Instagram (https://bby.me/es3F4Y)
When reaching out, please reference your Google Review 179879.
Raymond T
June 27, 2026
5 out of 5
This location seems to have it together. They've got a kids section going with legos and the employees are active/helpful
Nice change
bittersweetlol
June 21, 2026
5 out of 5
I’ve always been to this Best Buy, every time the customer service is the greatest ever. Today Melvin helped me out with a very awesome laptop and recommended accessories for me! I got the laptop and a case for it thanks to Melvin.