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Best Buy North Riverside
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy North Riverside
How do I check product availability at the North Riverside Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Riverside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Riverside stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Riverside Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3710 reviews)
Guillermo R
February 06, 2025
3 out of 5
Prices have gone up
Response from Best Buy
February 06, 2025
Hello, Guillermo,
Thank you for your feedback on Google my Business. Having to see pricing going up in this economy is frustrating. We would like to hear about your shopping experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64784252", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Cristian D
February 04, 2025
1 out of 5
Worst store ever. I went in with an intension to buy a ps5 ask a rep she said that's a question for a sales rep if you go up tot he front desk they can help. I got front desk get in line and the girl said yeah go the gaming department, I go the gaming department ask a rep and he's like you have to go the front desk. Giving the run around left and right no one want to work just walked out ill buy somewhere else. If I could give 0 stars I would get better employees or do better training.
Response from Best Buy
February 04, 2025
Hello Cristian,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64775661" and share your full name, email, and phone number.
Thanks,
^Vanessa
Oscar B
January 27, 2025
5 out of 5
Excellent service.
Erin B
January 27, 2025
2 out of 5
15% restocking fee if a return is necessary? insane. It’s becoming more and more difficult not to just buy everything on the horrible website that is Amazon, I can’t imagine losing $30 on a $200 purchase because there’s something faulty with the electronic, or otherwise. Wild.
Response from Best Buy
January 27, 2025
Hello and thanks for reaching out on Google, Erin.
We understand the frustration when you are charged a restocking fee on your item. We would like to look into this further and assist if possible. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64741667.
Kindly,
^Graham