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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
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Specialty Shops and Services
Frequently Asked Questions About Best Buy Northbrook
How do I check product availability at the Northbrook Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northbrook Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northbrook stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northbrook Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(940 reviews)
Hristo H
August 17, 2025
1 out of 5
This store isn't even open and it's not temporarily for sure. I drove 20 min for nothing. I wish it would've been made easier to notice it's closed
Response from Best Buy
August 17, 2025
Hello,
Thank you for the review. I can understand how frustrating it can be to drive to the store, only to find out that it's closed. That is certainly not ideal.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/0pwvqx), Twitter/X (https://bby.me/bwpzxf), or Instagram (https://bby.me/smfr5f). I’d recommend sending a private message or DM. Please include Google Review 30873.
Regards,
^ Kristy
Юлия Ч
June 14, 2025
5 out of 5
Staff are friendly there and always willing to help and answer our questions. Never had to wait long for them to assist if needed.
MD M
April 24, 2025
1 out of 5
Love that this location keeps showing up in searches, despite having been closed for months and months.
Jeffrey
March 08, 2025
5 out of 5
GONE NOW ! 👉☹️