Frequently Asked Questions About Best Buy Orland Park
How do I check product availability at the Orland Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orland Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orland Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orland Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2262 reviews)
Darek P
November 20, 2024
5 out of 5
I'm very satisfied with the purchase made online. The pickup service is very excellent and helpful.
Todd B
November 19, 2024
1 out of 5
They don't recycle batteries anymore. A bit disappointed.
Response from Best Buy
November 19, 2024
Hi, Todd,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting support on recycling.
Please note that although Best Buy offers the most comprehensive appliance and electronics recycling programs in the United States, there are certain products that we are unable to accept for recycling based on local state guidelines. Here are some additional details on our Recycling Program: https://www.bestbuy.com/site/services/recycling/pcmcat149900050025.c?id=pcmcat149900050025.
Here is a helpful link to find alternate recycling locations for the products that Best Buy does not accept: https://recyclenation.com/.
If you have any additional questions, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64444421” when reaching out on social media.
Regards,
^Ravi
James C
November 17, 2024
5 out of 5
The guy from Best Buy team was amazingly helpful, and patiently answered my questions!
Jake T
November 13, 2024
2 out of 5
Everytime I call I am on hold for 20min and when I look online it says there not busy. So, I went to best buy and called again and there were 3 workers sitting there doing nothing letting the phone ring AGAIN for 15min.
Response from Best Buy
November 13, 2024
Hello, Jake,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64423407. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64423407
Thanks,
^Ezra