Frequently Asked Questions About Best Buy Orland Park
How do I check product availability at the Orland Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orland Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orland Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orland Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2447 reviews)
Thomas B
January 19, 2026
1 out of 5
I went in on 1/19/26 at about noon. I was looking for a dash camera and wanted questions answered. I asked the person to front if there was anybody who knew about car stereos and dash cams. The person said stereo installers don't arrive till 1pm. I then asked if there was anyone who knew about dash cams and the person said "NO" and proceeded to play with their phone. I walked out. Apparently they don't want to sell those products? 🤷🏻
Response from Best Buy
January 20, 2026
Hello, Thomas,
Thank you for sharing your concerns with the installers not being available to assist you with your stereo and Dash cam questions. We certainly would have information available online for most concerns with any Dash cam you may be looking for or you can reach out to us to notate your store experience or ask about possible dash cams you may be looking to purchase. You can reach out to any of our social media profiles below with Review 106785.
Facebook (https://bby.me/os074c)
Twitter/X (https://bby.me/poris7)
Instagram (https://bby.me/olnp73)
dena m
January 15, 2026
1 out of 5
Poor customer service, rude, I asked the lady for help she told me there was a line but she was talking to her coworker 😂😂😂😂
Baindu J
January 14, 2026
5 out of 5
Very well staff
Dave T
January 09, 2026
5 out of 5
The young woman who helped me was wonderful. She put my screen protector on perfectly only one small bubble near the edge that dissipated quickly. She showed me her work explained what she did and I was out of there in no time. Very friendly people great environment to shop.