Frequently Asked Questions About Best Buy Orland Park
How do I check product availability at the Orland Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orland Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orland Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orland Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2234 reviews)
Jim W
September 15, 2024
4 out of 5
Great experience buying a home refrigerator helpful knowledgeable sales person prompt delivery reccommed to all
Judy M
September 09, 2024
5 out of 5
Everyone was so helpful
Steph C
September 09, 2024
4 out of 5
It was OK, nothing special
Richard K
September 09, 2024
1 out of 5
If I could I would leave -5. I brought a rexing dash cam.i had it installed at this store. The tech was 25 minute late. He had not ever worked on a Rav 4 prime. He failed to tell me that. He cause warning lights to turn on during the installation. He then disconnected the battery not knowing this action would cause my head unit to freeze. It needed a password/code that I didn't have. I had to take it to the dealer it cost $189.00 to get it fixed. The tech discussed this with his manager. They decided it was my fault for not knowing the password/code. They told me they would not pay for the cost of the of the repair the dealer charged. The reason I was given was the manager determined it was my fault because I should have known the code. I called the number given to me by the tech to speak directly with the manager .I left a message. He never called me back. I and the church members have spent tens of thousands of dollars at Best Buy. Heretofore Best Buy always stood behind the quality of their goods and services. I am so disappointed and appalled that this is the kind of service that management tolerates and encourages from their employees at this store. This is the only store I've received this kind of subpar quality of service from. If you want to be blamed for the negligence of technicians who proceed with installations even when ignorant of the knowledge needed to make professional decisions about jobs they take on. If you don't mind literally pay for the education of their staff after they cause damage to your property then you should shop at this store.I feel I should be given a refund for the $99.00 charge for a service not appropriately done and the $189.00 charge I had to pay the dealer to fix the problem the technician created by not being professional and having thorough knowledge of the product, vehicle and possible complication their actions may cause.
Response from Best Buy
September 09, 2024
Hello,
Thanks for sharing your feedback with us. I understand having the unexpected expenses to reset your vehicle from the installation from the dash camera, wouldn't be welcome. I'd be happy to have this reviewed further with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and a reference to your "Google review 64175495", so that we can look into what happened and what options there may be to assist.
Sincerely,
^Melissa