Great place. They helped us pick out are TV.
Great service and the Employees that I met was so knowledgeable on the products I was looking for and about the warranty! Great job😍
Very disappointing experience.
A few days ago, I came to the store to buy a printer (all-in-one with WiFi). There was a group of employees standing together talking among themselves, and no one approached to offer help.
I spent quite some time walking around trying to find the right product on my own. Finally, I had to go up to them and ask if anyone was actually working. One employee came over, but without any real interest. He couldn’t answer my questions .
In the end, I had to make the decision myself, without any real assistance. No one offered help with carrying a large, heavy box either — I had to take it to the checkout and to my car by myself.
This level of customer service should not happen.
Response from Best Buy
April 17, 2026
Good Evening, Margaret,
We fully understand how you are feeling after not getting the help you needed when you requested assistance. We would be happy to partner with you and review this experience further. Please start by sending us a private message on social media with your Google review case ID in your message: #142776.
- Facebook (https://bby.me/dU6xcG)
- Twitter/X (https://bby.me/gYPil9)
- Instagram (https://bby.me/NpfEQt)
I bought a pair of Apple headphones from them and their price was competitive