Frequently Asked Questions About Best Buy Orland Park
How do I check product availability at the Orland Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Orland Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Orland Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Orland Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2386 reviews)
Vincente D
October 04, 2025
1 out of 5
This is mostly a review on the awful AI used when trying to call the store. It is nigh impossible to get a straight answer. Completely useless.
Response from Best Buy
October 04, 2025
Hi, Vincente,
Thank you for your review. Not getting the help you need over the phone can be frustrating. If you are in need of assistance or want to formally document your experience, please reach out on social media with a message. Please include Review 51777 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Anthony S
October 03, 2025
2 out of 5
Stop by the other day to buy a computer unfortunately most of the associates just walked by without even asking if I needed any assistance also I sit there about a half hour looking over some of the items you had for printers especially HPs. Got tired of waiting around so I went to office Depot and bought a printer there HP. Locked in the store asked me what I needed right away and assisted me with everything I would need. Looking for a computer but I don't think I'll shop there unfortunately because the issues of standing around waiting for some associate to assist me. Have a great day!
Response from Best Buy
October 04, 2025
Hello, thank you for sharing your experience with us. Being able to ask questions before making your purchase is always important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #51429".
Facebook (https://bby.me/ev7i5y)
Twitter/X (https://bby.me/ck9tz2)
Instagram (https://bby.me/m9agup)
Phillip H
September 27, 2025
5 out of 5
They took back my return without any issues. They are helpful and knowledgeable at this location