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Best Buy Oswego
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Frequently Asked Questions About Best Buy Oswego
How do I check product availability at the Oswego Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oswego Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oswego stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oswego Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1572 reviews)
Chauncey S
February 19, 2025
3 out of 5
I was able to get what I wanted, but finding someone to help you is little hard. I don’t feel like it’s a very friendly place when you walk into a Best Buy but it is what it is.
Response from Best Buy
February 19, 2025
Hello,
Thanks for taking the time to share your feedback with us. While I'm glad to hear that you were able to get the item(s) that you needed, I understand having difficulties finding someone to help you, isn't a welcoming experience. I'd be happy to have this reviewed by our corporate team.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also mention your "Google review 64831665" in your message.
Sincerely,
^Melissa
Jared D
February 14, 2025
2 out of 5
They refuse to honor the displayed prices. Somehow the SSD I was trying to buy was over 20 bucks more at the register, and they refused to honor the posted price in their aisle. Somehow it's my fault they can't keep up with stickers. On top of that the service I got was slow and lazy. So after wasting 20 minutes in there and refusing to honor the posted price, we left empty handed and will order a better quality SSD from Amazon for cheaper.
Response from Best Buy
February 14, 2025
Hello, Jared,
Thank you for your review. We really appreciate you taking the time out of your busy day to let us know about your experience with us. I'd certainly be upset if the advertised pricing was different once I got to the register. If you'd like assistance with this, please send a private message via social media with your name, phone number, and email. Please mention Google Review 64814331 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Sincerely,
^Meghan
Jane B
February 08, 2025
1 out of 5
Pésimo servicio, los empleados no ayudan en absolutamente nada, cuando preguntas algo, no has terminado de hablar cuando se dan la vuelta y se van sin ayudar en nada.
Response from Best Buy
February 08, 2025
Hola, Jane,
Gracias por compartir su experiencia en tienda. Entiendo que tener problemas en recibir ayuda puede ser difícil. Si necesitas ayuda favor de contactarnos por uno de nuestros perfiles de media social debajo con Revista 64791293 para ayuda.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Gracias,
^Tommy
Art P
January 25, 2025
5 out of 5
Got the TV I wanted at a great price and in my car in 10 minutes!