How do I check product availability at the Oswego Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oswego Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oswego stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oswego Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1675 reviews)
Scott L
January 16, 2026
2 out of 5
It's a former shell of itself, and I only find myself going there if I need something right now and don't mind paying a little bit extra compared to online. Workers knew exactly where the products I was looking for were
Response from Best Buy
January 16, 2026
Hello, Scott,
Thank you for sharing your experience with the Best Buy in store and online experience. We would be glad to assist you if you have concerns you would like to share with us about your visit. Please reach out to us on any of our social media profiles below with Review 105446.
Facebook (https://bby.me/06w5b7)
Twitter/X (https://bby.me/07svb5)
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Francisco H
January 10, 2026
5 out of 5
Exelent customer service
Roberto P
January 09, 2026
5 out of 5
Encontré lo que buscaba a un buen precio, además de la buena atención
Alex L
January 01, 2026
1 out of 5
Bad experience.!
Bougth a 85in Samsung TV and was damage, went back to returned or exchange but the manager (Daniela Carrillo) was rude and blame me for the damage and said she could take it back or do and exchange. Now I’m stuck with a $900 broken TV
Response from Best Buy
January 02, 2026
Hello, Alejandro,
Thank you for your review. It can be frustrating when a new TV has damage you weren't expecting. If you are in need of assistance or want to formally document your complaint, please reach out on social media. Kindly include Google Review 99119 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport