Best Buy Oswego

I wish I could give 0 stars, the customer service was absolutely terrible when I was trying to get help to buy something that was locked up. Each associate that worked today July 5th around 2/2:30pm gave me the run around. They told me to go up front to get the product that was locked up from an associate. Up front they told me to go to the back to get it myself. I explained that it was a locked up product and I couldn't just get it myself. They said to get someone from the back but I was told to get someone from the front. Then the cashier, Aniya, had an attitude with me and was on the phone with someone the whole time. I came in to purchase the thing that I knew I had wanted and each associate I interacted with basically tried to get me to go to a different associate each time as if it was so difficult to do their job right and get a locked up product for a paying customer when nothing else was happening in the store, the associates I even asked looked like they were just hanging around anyway.

I recycle so many electronics and cords at Best Buy. I also have had a lot of help from staff over the years!!

Very good store

The employee that helped me with my electronic needs was thoughtful and helpful with my purchase. Made my buying experience go smoothly