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Frequently Asked Questions About Best Buy Oswego

How do I check product availability at the Oswego Best Buy?
How do I check my order status?
My local Oswego Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Oswego stores’ holiday hours?

Recent Reviews

4.0
(1675 reviews)
Scott L
January 16, 2026
2 out of 5
It's a former shell of itself, and I only find myself going there if I need something right now and don't mind paying a little bit extra compared to online. Workers knew exactly where the products I was looking for were
Response from Best Buy
January 16, 2026
Hello, Scott, Thank you for sharing your experience with the Best Buy in store and online experience. We would be glad to assist you if you have concerns you would like to share with us about your visit. Please reach out to us on any of our social media profiles below with Review 105446. Facebook (https://bby.me/06w5b7) Twitter/X (https://bby.me/07svb5) Instagram (https://bby.me/2jeqsm)
Francisco H
January 10, 2026
5 out of 5
Exelent customer service
Roberto P
January 09, 2026
5 out of 5
Encontré lo que buscaba a un buen precio, además de la buena atención
Alex L
January 01, 2026
1 out of 5
Bad experience.! Bougth a 85in Samsung TV and was damage, went back to returned or exchange but the manager (Daniela Carrillo) was rude and blame me for the damage and said she could take it back or do and exchange. Now I’m stuck with a $900 broken TV
Response from Best Buy
January 02, 2026
Hello, Alejandro, Thank you for your review. It can be frustrating when a new TV has damage you weren't expecting. If you are in need of assistance or want to formally document your complaint, please reach out on social media. Kindly include Google Review 99119 in your message. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport

About Best Buy Oswego

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