How do I check product availability at the Peoria Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Peoria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Peoria stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Peoria Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2420 reviews)
Timothy T
August 25, 2025
1 out of 5
Like a big Wal mart electronics section. Just sad.
Response from Best Buy
August 25, 2025
Hello,
Thanks for sharing your feedback. We strive to be able to provide better selection and service than other local stores who carry electronics, so hearing this doesn't quite meet that. We'd like to learn more on what happened to prompt your review.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/78zzuu), Twitter/X (https://bby.me/f4wg2x), or Instagram (https://bby.me/lclcxh), and refer to your "Google review #34732" in your message.
Sincerely,
^ Melissa
Thomas
August 24, 2025
5 out of 5
Nice and helpful
Fat G
August 24, 2025
4 out of 5
East Peoria location is Much less cluttered and efficient than the old, now closed, Peoria store.
Tony S
August 20, 2025
1 out of 5
They need to hire people who APPRECIATE their job. Had to go searching for a salesperson. Found them ALL huddled together in the back laughing and joking. Salesperson that came would be better off picking up trash for a fast food joint. Yep… I was salty.
Response from Best Buy
August 20, 2025
Hi, Tony,
Thank you for leaving a review here on Google. This is far from the experience we want our customers to have when looking for assistance in store.
If you require support on this matter, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/t7de0r), Twitter/X (https://bby.me/wsfg0v), or Instagram (https://bby.me/c96smg).
Kindly reference the phrase “Google review #32255” when messaging us.
Regards,
^Ravi