Úlfhrafn
October 30, 2026
Geek squad is inside here and that's where I went, don't know much about the store because I don't buy much here but I use Geek squad to help with my electronics
Nathaniel G
October 23, 2026
The manager and Verizon representative were remarkably rude. I encountered a problem with my pre-order, and a Best Buy staff member suggested visiting the store. After I did so, they offered no assistance. I recommend avoiding this location, as I have never experienced such poor service. Fortunately, I was in the area for work and do not reside here.
I bought something in seattle, washington and I was not able to return it here in peoria, illinois, because I had when bought through ober delivery.
Response from Best Buy
October 23, 2026
Hey, there!
Thank you for taking the time to provide your feedback. We understand how important it is to feel confident in your purchases. Our team is happy to address this for you. Please send us a message via social media. Our team can be reached on any of the following platforms:
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Please mention your “Google Review #242473” when sending us the details on social media.
jennifer j
October 17, 2026
We had a great experience at the best buy in east peoria il location with Izak as our customer service helper. We went in looking for a laptop. Izak was super knowledgeable on All laptops and the functionality of all products and services! Izak is a true asset to the Best Buy company!!