Very clean, nice store... The salesman was friendly in and out quickly...
Nice store in East Peoria, helpful staff, alot of different products to choose from.
They moved, but their new 'address' is NOT in Peoria as indicated. You cannot talk to anyone at the store as you are directed to an office not even in Illinois. If you need someone who is working in the store, you are out of luck.
Response from Best Buy
July 21, 2025
Hello there, Patti.
Thanks for leaving your feedback here on Google. We understand wanting to be able to speak with someone directly at the store. We would like to assist in any way that we can. You can connect with a live representative through one of the social media platforms listed below. Please send us a private message including your full name and phone number to complete the verification process. Your Google Review #18598 is also helpful.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Warm regards,
^ Jason
Staff was rude and not knowledgeable in products dont go there
Response from Best Buy
July 20, 2025
Hi, Shae,
Thank you for reaching out to share your review with us. I understand how important it is to find the staff to be friendly and knowledgeable. We are always looking to identify ways that we may improve and provide a better experience. I'd like to follow up with you to learn more about your visit.
Please reach out to us through a private message on Facebook (https://bby.me/rngjhz), Twitter/X (https://bby.me/ei55y3), or Instagram (https://bby.me/kme4iu). For the fastest response, please include your full name, email, phone number, and "Google Review 18195" in your message. Thanks!
Kind regards,
^April