How do I check product availability at the Peoria Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Peoria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Peoria stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Peoria Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2437 reviews)
Bob D
October 11, 2025
3 out of 5
Bad customer service, asked if they had a different ink cartridge in stock the guy said ( I don't think that I can)I told him then Ask someone
Response from Best Buy
October 11, 2025
Hello Bob,
Thanks for your review. We know how important it is to find the items you are looking for during you shopping trip. We would like to see if we can help you find what you are looking for. To connect with a representative, you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #54502 in a private message.
Facebook (https://bby.me/s2sdad)
Twitter/X (https://bby.me/8b2dfv)
Instagram (https://bby.me/allo8h)
Thanks,
Ronald B
October 08, 2025
2 out of 5
Went to buy a new TV and wanted Samsung. We looked at all the displays and decided on which we wanted. Waited and waited no employee came over I finally had to go ask for someone. Guys comes over asked if he could help. Said we wanted to buy a a Samsung TV, he then said he had to call someone else as he was an LG specialist and couldn’t sale Samsung. He asked twice for someone to come help us but still no assistance. So we left
Response from Best Buy
October 08, 2025
Hi, Ronald,
Thank you for taking the time to leave this feedback. This is far from the experience we want our customers to have when looking for assistance in store.
If you require additional support on this matter, please send us a private message. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/48a4ca), Twitter/X (https://bby.me/siqmv9), or Instagram (https://bby.me/vq8be4).
Please mention the phrase “Google review #53336” when reaching out.
Bill C
October 08, 2025
4 out of 5
Clean and well laid out. Easy to get around in there to find what you're looking for.