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Come see our new look
Explore our new shopping experience in Peoria
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Peoria
How do I check product availability at the Peoria Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Peoria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Peoria stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Peoria Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2548 reviews)
Jacob K
July 28, 2026
5 out of 5
Best place to find quality electronics a little pricey but worth it bought a watch from Samsung and instead of waiting for it to be delivered I was able to pick it up next day at best buy
Báe Z
July 27, 2026
1 out of 5
The star is for the "helpful" energy of the young employee - it's a gift 😂
IK Peoria is a big Small city. IYKYK. Albiet, you're
telling me that BB has employees telling customers
"I wouldn't suggest getting ANY laptop less than $1K"
🤣 I laughed inside so hard. Our youngest is heading to college. I wish I would spend over $1k on her 1st laptop for freshman year. GEN Z will be putting businesses out of business 😭
Now picture my teen daughter looking at $700 laptops, wondering why it isn't a good computer. I wanted to get this over w so bad, I would've paid cash that day. When he said THAT & continued to talk her out of $500 (on sale) to $699 laptops. Sir !!!!? 😑
Then I knew this wasn't where we should make the purchase. The last thing we need is our daughter dealing w that location if she needs something fixed for school w us in a diff state. After protection, accessories + tax , it would be close to $1k.
When our 17 y.o. becomes a Jr in her MJR. ok.
Our college students hv an apartment, tuition, food, and books to pay for. We decided to order it directly. Good grades constitute Upgrades in our household. There were many great options that we were talked out of. Best Buy is a dinosaur now & GEN Z is about to make you Extinct 🫤✌🏼
Response from Best Buy
July 27, 2026
Hello,
Thank you for reaching out. Having an employee make that kind of statement is disappointing to here, so we understand your frustration. We'd like to hear more about your experience and ensure that this feedback gets to the right place. Please send a private message on social media. Please include Google Review 193929 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Janice G
July 26, 2026
1 out of 5
Was there in East Peoria yesterday and they did not take all the pop upstairs off. Came home and doing it again. They just rushed me through. Did not take enough time checking it out.
Response from Best Buy
July 26, 2026
Hi there, Janice,
Thank you for taking the time to reach out on Google with a review. We definitely understand the need for support and to not feel rushed. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #193602 in your message. You can find us here:
Facebook (https://bby.me/RZq6lu)
Twitter/X (https://bby.me/MKmlqD)
Instagram (https://bby.me/EfqHZe).
Joseph B
July 23, 2026
5 out of 5
Nice employees