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Best Buy Peoria
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Find Items in This Store
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Frequently Asked Questions About Best Buy Peoria
How do I check product availability at the Peoria Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Peoria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Peoria stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Peoria Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2306 reviews)
Jim U
November 04, 2024
1 out of 5
I understand that the reason why you cannot call an individual store was because of covid. With that I say this covid is now over! It is time to stop having a call center and it is time to start being able to call the store
Response from Best Buy
November 05, 2024
Hello and thanks for reaching out on Google, Jim.
We understand the frustration when unable to contact a store directly. We stopped offering direct calling to our stores a couple years ago to try and allow our in-store teams to focus on customers currently in the building. For most questions regarding products, availability, or order support, our support teams online and over the phone at (888) BEST-BUY can assist. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review, 64388568.
Kindly,
^Graham
Wanda K
November 03, 2024
5 out of 5
Jayden in computer dept was most helpful, did not buy yet but with lots of info to help us decide what computer to buy
Aastha G
October 30, 2024
1 out of 5
Went to this location for installation of DashCam and turned out to be a total rip-off. First, the rear camera was incorrectly placed, I can only see the sky in the recording. Second, the cabin camera is incorrectly placed to mainly show the passenger side, the driver is barely visible. Third, they do not show any kind of demonstration on how to use the equipment. You need to read the manual yourself to learn about using the product. Lastly, I paid in-person after the job was done and then my card (used for online appointment scheduling) was also charged the installation fee the next day. When I called the customer service, they told me to go to the store for refund. Apparently, best buy can charge my card the second time digitally, but cannot refund me. When I told them that I live two hours away, they just told me that they cannot do anything.
Now I will be taking out time from my busy schedule to dispute charges and file a complaint apart from fixing the cameras. I should have just done the installation myself!
Response from Best Buy
October 30, 2024
Hey there, Aastha.
Thanks for providing your feedback here on Google. Upgrading your vehicle should be a fun and exciting experience. Moving forward, you can connect with a live representative by contacting us through one of the social media platforms listed below. Please provide us with your full name, email address, and phone number. Also, please reference Google Review #64369831. We look forward to your reply.
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Cheers,
^Jason
Mike W
October 29, 2024
5 out of 5
Every time I visit I'm met with friendly and knowledgeable sales staff, well-stocked shelves, and three typical better prices than most. So happy to have this store close by!