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Best Buy Peoria

Open NowCloses at 9:00 PM
4.1
(2374 reviews)
5001 N Big Hollow Rd
Peoria, IL 61615
(309) 689-0277
Directions
Open NowCloses at 9:00 PM
WednesdayApr. 2610:00 AM - 9:00 PMThursdayApr. 2710:00 AM - 9:00 PMFridayApr. 2810:00 AM - 9:00 PMSaturdayApr. 2910:00 AM - 9:00 PMSundayApr. 2311:00 AM - 7:00 PMMondayApr. 2410:00 AM - 9:00 PMTuesdayApr. 2510:00 AM - 9:00 PM
Services Offered
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Specialty Shops and Services

  • Visit our store-within-a store for all things Apple: Mac, iPad, iPhone, Apple TV and more.

  • Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

  • See how Samsung's technology can redefine your home theater experience.

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

  • Discover how you can use Google Home voice assistants and the dozens of products that work with them to get answers, play music, and control smart devices around the house, using only your voice.

  • Meet Alexa, the voice assistant that can play music, make calls, answer questions, check traffic and weather, and more. Plus, find out how you can control other smart home devices using just your voice.

  • Find the right hearing solutions with help from experts, plus learn more about using your products.

More to Explore

  • See what’s in-store. Connect with us from anywhere.

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  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

    Shop Open Box

Frequently Asked Questions About Best Buy Peoria

How do I check product availability at the Peoria Best Buy?
How do I check my order status?
My local Peoria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Peoria stores’ holiday hours?

Recent Reviews

4.1
(2374 reviews)
John M
April 20, 2025
5 out of 5
Helped me find the TV I was looking for and loaded it into my car, in and out in no time!
Gabriel “
April 10, 2025
1 out of 5
Do not order online to pick up at store. They are stealing your money. Bank account charged twice for same item and all they can say is here’s a code number and id number dispute with your bank. Take your business elsewhere where your money isn’t being stolen. And then being told it’s your problem.
Response from Best Buy
April 10, 2025
Hello there, Gabriel! Thank you for taking the time to reach out on Google with a review. We strive to make every online order a seamless process from start to finish. I completely understand the need for support if any part of the process doesn’t go as expected. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 65027835 in your message. You can find us here: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). Please don't hesitate to reach out to us! Sincerely, ^Ryan
TJ N
March 31, 2025
1 out of 5
Pretty sorry that you can't reach anyone in the store by calling the store number.
Response from Best Buy
March 31, 2025
Hello, Thank you for the review. To ensure we provide excellent customer service, our stores are currently not accepting calls and assisting customers in store. I understand that can be frustrating. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64991533. Regards, ^Kristy
Kim A
March 30, 2025
5 out of 5
In today's world where customer service is non existent, my Mother in law and I the absolute best service today in Peoria's Best Buy with Tara in the cell phone area. We went to B.B. to look at the Jitterbug phone for my Mother in Law, who has dementia. As we were looking, Tara happened to be walking in with her lunch. She set her lunch aside and began helping us. She helped us every step of the way making my Mother in law feel confident and myself and the rest of the family feeling like this was the best choice for her. We cannot thank enoughTara for her kindness and compassion. It did not go unnoticed.

About Best Buy Peoria

At Best Buy Peoria, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy Peoria team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 5001 N Big Hollow Rd in Peoria, IL, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy Peoria? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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