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Frequently Asked Questions About Best Buy Peoria

How do I check product availability at the Peoria Best Buy?
How do I check my order status?
My local Peoria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Peoria stores’ holiday hours?

Recent Reviews

4.0
(2560 reviews)
Joseph R
August 17, 2026
4 out of 5
Had most of what I need but they dont seem to stock everything like they used to.
Michael W
August 14, 2026
5 out of 5
Monday to afternoon we visited and was greatly appreciated by your associate she took great care of us and 2 grands Excellent experience
SK
August 14, 2026
1 out of 5
New Best Buy in East peoria is just empty. Doesn't have much in Stock especially in TVs. Went to purchase a $2000 TV nothing really on hand. Have to wait to order it. I'm not buying a TV at Walmart but it's sad when you are an electronics store and Walmart had more TVs in stock ready to go than best buy.
Response from Best Buy
August 14, 2026
Hello, thank you for leaving us a review. Being able to find what you need when shopping in store is important. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #203306". Facebook (https://bby.me/CTuDmO) Twitter/X (https://bby.me/SILjtg) Instagram (https://bby.me/daFFfn)
John D
August 12, 2026
1 out of 5
Stood in tv area for 15 mins with no help. Had to go to front where 3 employees was chatting to ask for help. I Wanted a 85 inch tv but when told them which one I wanted they said that’s the wrong orice post on top of box. I had to settle for a 75 inch for my price range when I wanted to upgrade to bigger size. Salesman had negative things about all tvs I wanted. I Went back the next day to pick up my 75 inch tv I purchased and the wrong price was still on the 85 inch tv I wanted. I said something but they wouldn’t work with me on there pricing mistake. Very poor management. I do not recommend buying from there. East Peoria store is not very helpful
Response from Best Buy
August 12, 2026
Hello, John, Thank you for reaching out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 202394. Facebook (https://bby.me/OlrCTO) Twitter/X (https://bby.me/iqmR09) Instagram (https://bby.me/bMOupg) We look forward to assisting you there.

About Best Buy Peoria

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