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Come see our new look
Explore our new shopping experience in Peoria
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
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Frequently Asked Questions About Best Buy Peoria
How do I check product availability at the Peoria Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Peoria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Peoria stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Peoria Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2458 reviews)
Jawi
December 14, 2025
1 out of 5
Just in there and asked for help finding something. 'Depends. Ask that guy, I am in the middle of something'. They just lost a customer who was going to spend a couple hundred. Well done.
Scott N
December 11, 2025
5 out of 5
Today, December 11th, 2025, I’d like to put in a good word for “Charles” in the laptop computer area at the East Peoria Best Buy store. He was very patient, respectful and knowledgeable. He guided us to our best few options and explained the pros and cons very well helping us get to our final choice. If it wasn’t for Charles we would still be looking for a new laptop. Thank you so much for Charles.
Venkat S
December 02, 2025
1 out of 5
Yesterday I talk with one sales rep,I planing to buy 4 Television,He said Tuesday also same price,but today I came simply they said sorry miscommunication,
Response from Best Buy
December 02, 2025
Hello there, Venkat!
Thank you for taking the time to reach out on Google with a review. We definitely understand the desire for clear communication on price changes. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #80130 in your message. You can find us here:
Facebook (https://bby.me/omo7ef)
Twitter/X (https://bby.me/f6h6gc)
Instagram (https://bby.me/qfh91j)
We hope to hear from you!
Debra Z
November 28, 2025
5 out of 5
They were very helpful and curious and took care of my needs right away. I am very grateful for all they did to help me the other day!, Best buy is more than a store. It's a place where people really care about " people" its a people place. Thanks Best buy for being my bestest friend when I was in need with no where else to turn ! Your knowledgeable employees knew just what to do! It really helped me put alot. So, thankyou ! Debra Z.