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Frequently Asked Questions About Best Buy Peoria

How do I check product availability at the Peoria Best Buy?
How do I check my order status?
My local Peoria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Peoria stores’ holiday hours?

Recent Reviews

4.1
(2344 reviews)
Clampo 9
February 06, 2025
5 out of 5
Great selection
Robert B
February 03, 2025
5 out of 5
Always a good place to visit. Candy shop.
Sarah Y
January 25, 2025
2 out of 5
Made an online appointment to get the battery replaced on my IPhone. The two people who helped me at Geek Squad were very nice and answered all the questions I had. My issue comes from the fact that they told me there was someone in the back (I think his name was Doug) that has all the capabilities to fix my phone for me, but doesn’t want to. So I either had to send my phone to Apple and wait a week or wait 3 more days for someone else to come in and fix it. What an absolute joke. Don’t advertise a service if you won’t provide it and surely don’t hire people who blatantly don’t want to do their job. I’ll be driving the 2 hours to the nearest Apple store next time. Thanks for nothing.
Response from Best Buy
January 25, 2025
Hello, Sarah, Thank you for leaving us a review. As a consumer myself, I understand the importance of receiving courteous customer service, especially after the long commute to get the battery replaced on your iPhone. We appreciate your feedback and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team of experts would be happy to assist you on any of the following platforms: Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Kindly mention the phrase "Google Review, Convo #64729635" when reaching out via social media. Thank you, ^Ruby
Fred N
January 21, 2025
1 out of 5
No service, no inventory
Response from Best Buy
January 21, 2025
Hey, Fred, Thank you for taking the time to share this review here, although we hate to hear your recent in-store shopping trip was far from a positive one. We would like to learn more about what happened and ensure your feedback is formally documented for internal review. To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64714133. We look forward to hearing from you! Regards, ^Katie

About Best Buy Peoria

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