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Frequently Asked Questions About Best Buy Rockford

How do I check product availability at the Rockford Best Buy?
How do I check my order status?
My local Rockford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Rockford stores’ holiday hours?

Recent Reviews

3.9
(3326 reviews)
Zachary W
October 12, 2025
1 out of 5
I’ve visited this Best Buy multiple times, and every visit has been disappointing. The wait times are consistently long, and it’s difficult to find staff when you need assistance. Unfortunately, I always end up leaving and going to another store because the experience is not worth the time.
Eddie W
October 10, 2025
5 out of 5
Easy peasy
Thomas P
October 06, 2025
1 out of 5
We bought a new phone and asked them to copy the old data to the new phone. After waiting an hour and a half, while they waited on several other customers, we left. We never did get the data transferred.
Sandy
October 06, 2025
5 out of 5
Great customer service. Ask for Mike

About Best Buy Rockford

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