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Frequently Asked Questions About Best Buy Rockford

How do I check product availability at the Rockford Best Buy?
How do I check my order status?
My local Rockford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Rockford stores’ holiday hours?

Recent Reviews

3.9
(3402 reviews)
Susan S
February 24, 2026
5 out of 5
Best Buy never had anyone there to help us look for a dishwasher!
5TreeForest
February 17, 2026
1 out of 5
Buy your electronics online for MSRP. That’s the Best place to Buy - not here!
Al J
February 15, 2026
4 out of 5
Very helpful
David O
February 12, 2026
2 out of 5
Just a heads up: no cashier will check you out at the front of the business. You must visit the service center/computer check-in/cashier. Most of the time, there are three staff standing around as customers wait to be checked out because there aren't enough registers to take your money or assist you with your checkout. One person greets you at the door; he was only dancing. : Here's my checkout: Employee: Do you want/get a best Buy credit card Me: No thanks Employee: why not, you should get it, talk talk more. Employee: Do you want to buy protection for a $15 item? Me: No, thanks Employee: there's two different options. Me: Did I not already say no. I don't need 5 questions to check or, if I say no I mean it. Car salesman Corporate training if it is, its a fail. Local management also they are in charge. My visits have become fewer and fewer.

About Best Buy Rockford

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