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Frequently Asked Questions About Best Buy Rockford

How do I check product availability at the Rockford Best Buy?
How do I check my order status?
My local Rockford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Rockford stores’ holiday hours?

Recent Reviews

3.9
(3365 reviews)
Tech B
December 10, 2025
4 out of 5
Great customer experience but the wait line to check out was confusing
andrew s
December 10, 2025
5 out of 5
If you’re looking for a laptop I recommend you ask for Deangelo that works there. 5/5 he has both a ton of knowledge and patience for all your questions.
Perky
December 09, 2025
1 out of 5
Poor to non existent customer service.
Response from Best Buy
December 09, 2025
Hello, Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message or DM on Facebook (https://bby.me/vcdbby), Twitter/X (https://bby.me/6r5id9), or Instagram (https://bby.me/hjkfby). When you message us, please include a copy of your Google review number #84314. We look forward to working with you.
Bert J
December 08, 2025
2 out of 5
As a,,$200 a year member you no longer get much for your membership. Looking for an alternative store.

About Best Buy Rockford

bestbuy.com