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Best Buy Schaumburg
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Schaumburg
How do I check product availability at the Schaumburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Schaumburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Schaumburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Schaumburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4799 reviews)
Chad B
January 12, 2026
1 out of 5
This company allowed a stranger to make an in store purchase without my card in their hand. This individual either stole my identity or it was an employee that stole my account information and made the purchase. As of now I have contacted the local authorities and they’re contacting the Schaumburg police department for further investigation. The fact that someone made an in store purchase without my card in their possession is my biggest issue with this store. It shouldn’t even be possible considering identity theft is so strong these days and they offer security measures to their customers at a cost…
Response from Best Buy
January 12, 2026
Hello. This is very concerning to hear, and we appreciate you taking the time to bring this to our attention. Please reach out to us on Facebook (https://bby.me/v7whuu), Twitter/X (https://bby.me/1sk7pv), or Instagram (https://bby.me/ot2ex2) so we can document this internally and help assist. Please refer to Google Review number 103848. Thank you.
Liz F
January 09, 2026
5 out of 5
Buena atención muy amables me ayudaron con lo que buscaba
Fluffy P
January 08, 2026
1 out of 5
1/8, 2:26 pm
Terrible service. I went to the entrance after looking for earbuds and the man at the entrance and the cashier were too busy in conversation and when they finally noticed me, I went over to show him where I needed help for to get the box of earbuds from the locked box. He didn't follow and only asked what do you help for in a condescending tone. And because he was rude, it made me feel bad for asking for any help.
Looking at the rest of the reviews, I'm not the only one who found the man at the entrance rude and unhelpful. The man was tall, large and white with brown hair. It's better to look up and buy online because no one wants to help customers with their questions. There so be someone different for the electronics department or a button on the locked boxes to call for help in unlocking it and choosing what color of earbuds is needed. And I wanted to open a best buy credit card there too but because of this experience, I just decided to leave the store instead. If you can't get help in store, it's probably better to go to a different store that sells electronics. Which is sad because the last time I was here, a different man at the entrance was incredibly helpful when I needed help with an earbuds purchase.
Response from Best Buy
January 08, 2026
Hello,
Thank you for sharing your concerns with your experience in store. Our door greeters are stationed in the front to be able to get assistance to customers that request it. In many cases they may be asking to assign someone that would be able to assist you with whatever you may be looking for. We would be glad to look into this further if you would like to each out to us on any of our social media profiles below with Review 102311.
Facebook (https://bby.me/awtj9s)
Twitter/X (https://bby.me/wqrrim)
Instagram (https://bby.me/ovawo7)
C. F
January 07, 2026
5 out of 5
Always reliable helpful and great prices. It's very nice to be able to physically see tech and test it out before committing to it.