Prismatic evolutions collection was coming out, this store said that they had 10 in-stock. People had been waiting since midnight for this to drop.We all came in and employees told us they don't have a single prismatic evolutions collection or any ETBs. One empolyee said that people who pre-ordered the prismatics got first dibbs. Then another employee said, "Whatever is on this shelf" behind the service desk is all we pokemon we got. One of the employees tried to get a hold of the GM, GM not helpful at all. Employees were definitely not expecting a mad crowd. They made it worse by saying they could not order it through their system with the SKU#..yet the first customer in line was able to order it. Huge disappointment from this best buy. Do better!
Had radio installed in car. Done on time and had additional parts needed
Today I wanted to buy a laptop from BestBuy, the employee who processed my order offered just a bank card that doesn't affect anything, without saying it was a credit card, he intentionally did that, not a conscientious employee. I will now have to deal with the bank to cancel this card. Be careful and don't fall for the tricks of the employees.
I did not like customer service at this location at all. It was completely awkward, and my in-store pickup lasted longer than usual. The Crystal Lake location is way better! The greeter guy gets a past, but the rest of them no!