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Best Buy Schaumburg
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Schaumburg
How do I check product availability at the Schaumburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Schaumburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Schaumburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Schaumburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4705 reviews)
Anantha S
September 08, 2025
1 out of 5
Ordered online and went in to to pick up and then returned the product. Both instances staff were outright rude - both the greeters at entry point and at pick up. The one tall young guy at return station was extremely insulting and made rude gestures. Will never return here!
Response from Best Buy
September 09, 2025
Hello,
Thank you for the review. We certainly never want to be rude to our customers or unhelpful.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/3szt3b), Twitter/X (https://bby.me/vilkp7), or Instagram (https://bby.me/4ee5n6). I’d recommend sending a private message or DM. Please include Google Review 41391.
Anara B
September 01, 2025
1 out of 5
Was ready to pay for a laptop, but got heart attack, seller never informed us that it going through Citibank, now we have -5 pts, the worst bast buy in my life! The worst seller!
Response from Best Buy
September 01, 2025
Hello there, Anara!
Thank you for taking the time to reach out on Google with a review. I can fully understand the desire for support when dealing with a Best Buy concern. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #38078 in your message. You can find us here:
Facebook (https://bby.me/v6w3th)
Twitter/X (https://bby.me/u98aqj)
Instagram (https://bby.me/it4mc4)
We hope to hear from you!
Cheers,
^Ryan
Tom B
August 31, 2025
5 out of 5
Excellent costumer service
Syed 2
August 31, 2025
5 out of 5
Great store with attentive customer service staff