Sebastian
November 12, 2026
No one knows where anything is, is anything is in stock, or how to tell time, apparently. They'll tell you that they'll be back in 5 minutes, only for you to see them 20 minutes later helping someone new entirely.
Response from Best Buy
November 12, 2026
Thanks for sharing this review. We’re concerned to hear about this experience and that the service you received didn’t meet expectations. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/79MT8q), Twitter/X (https://bby.me/ftLhNX), or Instagram (https://bby.me/VofQ4M). Please include the Google Review reference number #253986 when reaching out.
Thomas A
November 08, 2026
Christian in home theater is great. Knows the product and is very helpful for getting you what you need.