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Frequently Asked Questions About Best Buy Schaumburg

How do I check product availability at the Schaumburg Best Buy?
How do I check my order status?
My local Schaumburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Schaumburg stores’ holiday hours?

Recent Reviews

4.1
(4610 reviews)
Justine A
May 16, 2025
1 out of 5
Prismatic evolutions collection was coming out, this store said that they had 10 in-stock. People had been waiting since midnight for this to drop.We all came in and employees told us they don't have a single prismatic evolutions collection or any ETBs. One empolyee said that people who pre-ordered the prismatics got first dibbs. Then another employee said, "Whatever is on this shelf" behind the service desk is all we pokemon we got. One of the employees tried to get a hold of the GM, GM not helpful at all. Employees were definitely not expecting a mad crowd. They made it worse by saying they could not order it through their system with the SKU#..yet the first customer in line was able to order it. Huge disappointment from this best buy. Do better!
Mike L
May 15, 2025
5 out of 5
Had radio installed in car. Done on time and had additional parts needed
Altynbek N
May 14, 2025
1 out of 5
Today I wanted to buy a laptop from BestBuy, the employee who processed my order offered just a bank card that doesn't affect anything, without saying it was a credit card, he intentionally did that, not a conscientious employee. I will now have to deal with the bank to cancel this card. Be careful and don't fall for the tricks of the employees.
Anime C
May 12, 2025
1 out of 5
I did not like customer service at this location at all. It was completely awkward, and my in-store pickup lasted longer than usual. The Crystal Lake location is way better! The greeter guy gets a past, but the rest of them no!

About Best Buy Schaumburg

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