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Best Buy Schaumburg
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Schaumburg
How do I check product availability at the Schaumburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Schaumburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Schaumburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Schaumburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4610 reviews)
Justine A
May 16, 2025
1 out of 5
Prismatic evolutions collection was coming out, this store said that they had 10 in-stock. People had been waiting since midnight for this to drop.We all came in and employees told us they don't have a single prismatic evolutions collection or any ETBs. One empolyee said that people who pre-ordered the prismatics got first dibbs. Then another employee said, "Whatever is on this shelf" behind the service desk is all we pokemon we got. One of the employees tried to get a hold of the GM, GM not helpful at all. Employees were definitely not expecting a mad crowd. They made it worse by saying they could not order it through their system with the SKU#..yet the first customer in line was able to order it. Huge disappointment from this best buy. Do better!
Mike L
May 15, 2025
5 out of 5
Had radio installed in car. Done on time and had additional parts needed
Altynbek N
May 14, 2025
1 out of 5
Today I wanted to buy a laptop from BestBuy, the employee who processed my order offered just a bank card that doesn't affect anything, without saying it was a credit card, he intentionally did that, not a conscientious employee. I will now have to deal with the bank to cancel this card. Be careful and don't fall for the tricks of the employees.
Anime C
May 12, 2025
1 out of 5
I did not like customer service at this location at all. It was completely awkward, and my in-store pickup lasted longer than usual. The Crystal Lake location is way better! The greeter guy gets a past, but the rest of them no!