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Best Buy Schaumburg
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Schaumburg
How do I check product availability at the Schaumburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Schaumburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Schaumburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Schaumburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4691 reviews)
Levent O
August 22, 2025
3 out of 5
Staff needs to be more friendly
Response from Best Buy
August 22, 2025
Hi there!
Thank you for taking the time to share your feedback here on Google.
I can understand expecting a friendly and welcoming shopping environment, and I am disappointed to hear that this may not have been the case.
So that we can look into this closer, please send us a private message on any of the following social media platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport.
Please reference "Google review #33431" when contacting us.
Thanks!
^Ravi
kido 3
August 18, 2025
1 out of 5
Placed an order at the store that was only able to be picked up in person and was told the order was already picked up by me when I got there…then sent back and forth between corporate and the store manager and told I couldn’t get a refund for my order or a replacement because they do not have the item and to call corporate. Corporate said it can only be resolved locally at the store since it was a in store order. I’m filling a police report
Response from Best Buy
August 18, 2025
Hello there!
We are committed to making every online order a seamless process from start to finish. I completely understand the need for support if any part of the process doesn’t go as expected. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #31345 in your message. You can find us here:
Facebook (https://bby.me/6zprno)
Twitter/X (https://bby.me/luiqxr)
Instagram (https://bby.me/rnagxa)
We hope to hear from you soon!
Best regards,
^Ryan
Jon P
August 18, 2025
1 out of 5
Staff had no clue. What happened to training your employees?
Response from Best Buy
August 18, 2025
Hello,
Thank you for sharing your feedback. Our employees do go through various trainings both when they're hired and many other times throughout the year. I can understand having them not be able to answer the questions you had, wouldn't have been ideal.
I'd like to have our corporate team review this further with you. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/d7mjnx), Twitter/X (https://bby.me/3x4nsq), or Instagram (https://bby.me/8rqta6). Please also include a reference to your "Google review #31071" in your message to us.
Sincerely,
^ Melissa
Brian B
August 17, 2025
5 out of 5
My wife and I had a wonderful experience working with Mohammed at the Schaumburg location to purchase a video doorbell and sound bar for our TV. He was very knowledgeable and professional. He listened to what we needed and directed us to exactly the correct products to purchase. Both are working great!