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Best Buy Schaumburg
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Schaumburg
How do I check product availability at the Schaumburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Schaumburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Schaumburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Schaumburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4594 reviews)
Marianne B
April 07, 2025
4 out of 5
Best Buy is Best Buy. One store is not different from another
cody g
April 05, 2025
1 out of 5
Wait a second. You guys call this “wire management”? If that’s the case. Everyone needs to be retrained or fired. What a joke.
Response from Best Buy
April 05, 2025
Hello, Cody,
Thank you for your review. I know it's frustrating when a job isn't done to your satisfaction. We'd like to hear more and see what we can do to assist. Please send a private message along with your name, phone number, and email. Please mention Google Review 65012651 in your message.
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
Sincerely,
^Meghan
Trev G
April 04, 2025
5 out of 5
Garrett, in the car installation bay knows his stuff, he’s very good at his job, smart, informative, polite, and gets the job done right! I recommend him and this location for your car audio needs!
Radim K
April 02, 2025
1 out of 5
Nightmare extended warranty, got Best Buy gift card instead of the product which they don’t carry anymore. Will never get the extended warranty.
Response from Best Buy
April 02, 2025
Hello, Radim.
Thank you for reaching out and sharing your experience with the extended warranty. We take your feedback seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64997742.
Best,
^Allison