Frequently Asked Questions About Best Buy Schaumburg
How do I check product availability at the Schaumburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Schaumburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Schaumburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Schaumburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4891 reviews)
Haifa A
June 06, 2026
5 out of 5
Great service
Jessica S
May 23, 2026
1 out of 5
Kory A has horrible customer service!
Response from Best Buy
May 24, 2026
Thanks for sharing your experience with us. We're concerned to hear the service you received didn't meet expectations. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/1szUir), Twitter/X (https://bby.me/XXgClG), or Instagram (https://bby.me/62kLcW) and mention your "Google review #156289," we'll be happy to look into this with you.
Rick N
May 21, 2026
5 out of 5
Kayla, was very knowledgeable on helping me pick out a new refrigerator. Kayla was very pleasant to talk to and made sure I picked out the correct refrigerator for my needs. Hats off to Kayla .
Thank you for all your help
Rick
Venkata S
May 10, 2026
1 out of 5
Jacob at Geek Squad is wasting time instead of actually helping. He keeps acting busy and dragging things out, and the service has been extremely poor and frustrating
Response from Best Buy
May 10, 2026
Venkata,
It is important to us that you receive the best service possible. Hearing that this was not the case when needing Geek Squad assistance is concerning and we can imagine the frustration it has caused. Please send a private message to one of the following: Facebook (https://bby.me/kHIabq), Twitter/X (https://bby.me/IsFv6I), or Instagram (https://bby.me/j9RVeA). In your message be sure to reference "Google Review 150850".