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Best Buy Schaumburg
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Schaumburg
How do I check product availability at the Schaumburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Schaumburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Schaumburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Schaumburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4813 reviews)
John S
January 27, 2026
5 out of 5
Just got off the phone with a wonderful associate of Best Buy, Mansoor. Mansoor was so professional and understanding, I would say Mansoor deserves a raise or consideration for promotion. Mansoor efficiently handled my concern and was pleasant to talk with. Thank you. Hire more like Mansoor!
Andre V
January 27, 2026
5 out of 5
Reliable service and great to customers each time I visit! I've been to several Best Buy locations and always someone at these different locations is not happy with their career choice or just a crappy attitude. Schaumburg location is better than these others!
Diana K
January 26, 2026
5 out of 5
Shoutout to the employees - everyone was SO kind and truly went above and beyond to help me. Honestly, thank you 🫶🏽
Rafal O
January 23, 2026
1 out of 5
Terrible experience and Best Buy just 5min ago. Came to buy a hard drive they didn’t have the one wanted so the guy took out from the glass case different one I asked to see it and read the specification and told me I can’t hold and read it if I want to he will hold it straight up accusation I will steal it. I wanna see the policy where that is. So I typed it into Best Buy website to look at the specs he put it away locked the box and gave the keys to someone else like I wasn’t going to buy. Finally read all specs and wanted to buy it and he walked off too look for keys. He frustrated me and I walked out in my way to micro center to buy a hard drive. WORST SERVICE IN BEST BUY ESPECIALLY WHEN YOU ARE A MEMBER THERE FOR OVER 20 years and been buying there for 20 years canceling my membership and going to MICRO CENTER. Check your tapes Jan 23 2026 at 17:40 - 17:45
Response from Best Buy
January 23, 2026
Hello, Rafal,
Thank you for your review. It can be frustrating when you aren't able to handle an item that's locked up. If you would like to formally document your visit, please send a private message on social media and include Google Review 108321 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport