Frequently Asked Questions About Best Buy Schaumburg
How do I check product availability at the Schaumburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Schaumburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Schaumburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Schaumburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4944 reviews)
Lilith H
August 27, 2026
1 out of 5
The workers are all uneducated at this location. We came in asking about a few items and they told us they were for something that had no correlation to the product itself. Basically the equivalence of saying an hdmi cord was for wifi. The workers was talking amongst themselves and didnt seem to want to be inconvenienced to help. I say never come to this best buy if you have questions to ask.
Melissa R
August 26, 2026
5 out of 5
Very good customer service
kateeva c
August 20, 2026
5 out of 5
WHEN I SAY" BEST BUY"IS THE BEST FOR REAL.
I WAS LOOKING FOR THE SIMPLE MOBILE HOT SPOT ALL OF THE SURROUNDING BEST BUY IN MY LOCATION WAS OUT OF STOCK. I END UP IN THE BEST BUY IN LOMBARD. THEY WHERE OUT OF STOCK AS WEL.
THE SALE PERSON OR MY HAVE BEEN A SUPERVISOR WAS SO NICE AND PATIENT. I DIDN'T GET HIS NAME. SO IN ORDER FOR ME TO GET THE SIMPLE MOBILE HOTSPOT, WE HAD TO GO ONLINE TO ORDER IT FROM ANOTHER STORE. WHICH WAS THE SCHAUMBURG LOCATION... 20MIN AWAY IT WAS READY FOR PICK-UP IN 1OMIN. THANK-U🥰