Best Buy Schaumburg

While I love shopping here, I shouldn't have to tell a salesman no THREE times and then have to walk away for him to understand I don't need or want assistance

TCL 55" tv $159.99, 55F35, 6597528 sold out fast. I purchased open-box and found it was 50 miles away. Two hours later on the holiday, I get to the store and there is NO BOX, NO PLUG, AND NO REMOTE!!! So why in hell would they sell a TV that they could not verify worked🤷. To make it better, I got a text advertisement listing this morning; the exact TCL 55" tv for $80 more. In the store the salesman said it had been discontinued?. Fine, I call customer service with the total complaint of my time and their advertisement. Wanting to get resolution, I asked for a TCL 55" tv for the sale price of $159.99. I have purchased open box tv's in the past and the essentials were always there. My presentation was rejected. I am so done. I have been with Bestbuy since my children were kids and the oldest is 41. So, now there is a new listing of an 55" TCL TV Roku for $239.99; which they won't give up for the $159.99. Bestbuy you can have your plastic!!!

I am disappointed with the purchase of an A TV monitor/computer monitor, which was listed as an open-box item. Although it was advertised as being in excellent condition and offered a limited discount of $16 for the open-box status, upon arrival at home, I discovered that the main power cord was missing. After a 40-minute round-trip drive to return the item and an additional 75 minutes to retrieve it the following morning, I was unable to use the monitor as expected. This experience has caused significant inconvenience and frustration.to Best Buy. To return the item spoke to the manager and only they knew. Offer me is a free chord. Learn lesson open box item is Nat. Worth the savings, especially at a big place like Best Buy. That's something that clearly if they return, the item should not have gotten overlooked.

Excelente atención de ventas