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Best Buy Schaumburg
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Schaumburg
How do I check product availability at the Schaumburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Schaumburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Schaumburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Schaumburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4457 reviews)
Tata
November 27, 2024
1 out of 5
Stay away from their installation bay. They refused to install my starter I bought from them because they had to take out the old one and had to fix few poorly attached wires.
Best Buy in Cristal Lake did it no problem and under one hour.
AmericanExpat (
November 26, 2024
1 out of 5
Very negative experience recently. Bought a computer on a Friday. Loaded the software next day. However, it had a Microsoft configuration error and prevented me from loading any software not in the Microsoft store. Brought it in to the Geek Squad guys, who looked at it and told me to install the Windows updates. So, went back home and installed them. Still didn’t work. Brought it back and the Geek Squad guys tried in earnest to solve problem, but they told me it wasn’t likely to ever work. Refunded money for PC.
Would have gone and purchased an even more expensive PC, but learned that the copy of Office I bought Friday would no longer work, even though I never used it. Would need to buy another copy. This would be clearly unacceptable to everybody.
So, fundamentally, I was sold a defective PC, had loaded software onto it for a day, then told it was my problem. You lost a customer for life, because you didn’t want to make me whole after selling me a defective product.
Response from Best Buy
November 26, 2024
Hello, AmericanExpat ,
Thank you for reaching out to us here, and taking the time to share your experience here with us. We understand how important a working computer can be, know how we would feel in this situation. We would like to take a closer look into this with you to document any your feedback, and assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 6447043
regards,
^Brandon
Kandy K
November 22, 2024
1 out of 5
First time shopping at Best Buy and since I’m starting school in the spring I wanted a really good laptop and didn’t want to go to target or Walmart. I went in to buy the Lenovo - Yoga 7i 2-in-1 16" 2K Touchscreen Laptop - Intel Core Ultra 7 155U with 16GB Memory - 1TB SSD - Storm Grey and was unable to get any assistance. I stood back there for a good 30 min waiting for assistance after asking 2 different associates back there for help. Even after everyone was gone, not once did anyone come up to me and ask if I needed any help lol what a joke. Now granted I’m wearing joggers and crocs and wasn’t looking my best and I can only hope they weren’t judging by the way I was looking to determine if I would be spending money or not especially at this day and age. Will not be spending any money here. Will go to Apple instead ✌🏽
Response from Best Buy
November 23, 2024
Hello,
Thanks for taking the time to leave your feedback here. It's unfortunate that your experience did not meet the level of customer service we've come to expect. We understand how frustrating it can be to not get the help you need.
We would love to get some more information about the experience you've had and the store you visited. Please reach out to our team by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64461580 as reference.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Gopi A
November 13, 2024
4 out of 5
Service is great
I cannot find the item i am looking for but they have great collection