The employees work very lazy,i asked to help,and waited 20 min, and nobody didn’t come,after i asked to help me again,than came manager Dan,and was so rude,before i been different location in Chicago ,and everything was good,so
Best buy good shop ,but not at this location!!!
Response from Best Buy
January 16, 2025
Hello.
Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64687232" and share your full name, email, and phone number.
Thanks,
^Jacob
They need employees with real product knowledge. Micro center is better option
Response from Best Buy
January 12, 2025
Hello,
Thanks for the review. We aim to provide you with an experience that includes assistance from friendly and knowledgeable product specialists. We can see that this recent visit did not reflect these expectations.
So we may follow up and learn more about how we may improve, please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64670696" in your message. Thanks!
Regards,
^April
Sherley D
January 10, 2025
The customer service was wonderful. The man on the floor helped me pick out the perfect laptop that was on sale. I really appreciate him taking the time to help me find the perfect laptop for my photography business. They also have sales currently and I was able to find some good items on sale.