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Frequently Asked Questions About Best Buy Skokie

How do I check product availability at the Skokie Best Buy?
How do I check my order status?
My local Skokie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Skokie stores’ holiday hours?

Recent Reviews

4.0
(2487 reviews)
Frank L
March 23, 2025
1 out of 5
Went there to buy an iPad today. More people were standing at the counter than customers. I asked some guy for help. Turned out he was a manager. Instead of helping me himself he said he would get someone to help me. I was baffled as to why there were more employees at the counter than customers and asked. He told me "Everyone is helping someone. I assure you, bro." After telling him not to call me 'bro' he called me 'sir'. When a worker was finally able to help me, he brought me an iPad with writing on it. The box was dirty and looked to be a bit damaged. When I asked to get another iPad, I was told "Why? It's just a box?" I had to remind him that I was the customer and if the roles were reversed he could decide how to spend his money and the condition of the box. I would not recommend this place.
Response from Best Buy
March 23, 2025
Hello, Thanks for sharing your feedback with us. I understand waiting longer than expected to receive assistance with your iPad purchase, and being spoken to in a manner that wasn't expected, isn't ideal. I'd be happy to have our corporate team look into this with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also refer to your "Google review 64960979" in your message to us. Sincerely, ^Melissa
HORMIS N
March 21, 2025
1 out of 5
Bad bad bad
Response from Best Buy
March 21, 2025
Hi there, Thank you for leaving a review here on Google. This is far from the feedback that we strive to hear from our customers. If you require support, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). Kindly mention the phrase “Google Review, Convo #64952734” when reaching out, and be sure to include your full name, phone number, and email address. Regards, ^Ravi
Michele P
March 20, 2025
5 out of 5
Thank you so much to Thomas at the Geek Squad for helping me with a huge problem with my phone. Thomas is very kind and very knowledgeable!!! Cannot thank Thomas enough for his help!
Sam S
March 11, 2025
4 out of 5
Good service and minimal wait times.

About Best Buy Skokie

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