How do I check product availability at the Skokie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Skokie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Skokie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Skokie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2821 reviews)
Maria O
June 28, 2026
3 out of 5
I was here just to kill the time and I was impressive that they have patio's tables and furniture.
Brittany S
June 27, 2026
4 out of 5
Larry was so helpful with my laptop search.
Dalia S
June 15, 2026
1 out of 5
It’s very bad service the customer service they are so mean with customer I went there to by gift cards they don’t sell me when I go to different locations they sell me buy this location it’s very bad service I don’t recommend at all
Saloni S
June 15, 2026
1 out of 5
Such a terrible experience with a store associate at this location in June 2026. Went in to buy an unlocked phone and the associate misled us about the phone specs, including RAM, Dual Sim capabilities etc. Tremendously unprofessional and disrepectful in his behavior towards my us. Highly recommend you take your dollar elsewhere.
Response from Best Buy
June 16, 2026
Hello, Saloni,
We understand that being misled about the dual sim, and the specs on your phone at the Skokie, IL Best Buy location can be concerning. Please reach out to us on any of our social media profiles below with Review 173022 for support with your complaint.
Facebook (https://bby.me/FMEpXM)
X (https://bby.me/0aFOoN)
Instagram (https://bby.me/5nVNCo)