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Frequently Asked Questions About Best Buy Skokie

How do I check product availability at the Skokie Best Buy?
How do I check my order status?
My local Skokie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Skokie stores’ holiday hours?

Recent Reviews

4.0
(2460 reviews)
NRj
February 15, 2025
1 out of 5
Worst service
Response from Best Buy
February 16, 2025
Hello, At Best Buy, we always want our customers to receive pleasant, helpful service when they shop with us. I'm concerned to learn that this might not have been the case for you recently. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64818281. Regards, ^Kristy
Frank C
February 15, 2025
1 out of 5
Worst service by geek squad ever everyone standing around laughing while my guy helping me was severely distracted just a bunch of kids acting like kids the lack of professionalism and attention to details was severely missing wasted an hoist of my time and end result could not help me this could have easily been stated upon arrival this is not even worth giving 1 star trash
Response from Best Buy
February 16, 2025
Hello and thanks for reaching out on Google, Frank. Getting a service completed should be easy and we understand your frustration. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64817834. Kindly, ^Graham
Martin e
February 12, 2025
1 out of 5
This best buy and mostly all of them are complete and utter trash. I went to go pick up an item for one of their customers and they had me waiting so long that I asked them how long this was going to take because I have other deliveries. They got offended at the question and told me to leave without the customers product which I already had. So I leave but they don't take the delivery out of my agenda and now I can't get other deliveries because best buy won't cancel the order. Meanwhile the customer already paid for a service but they won't be getting it because I supposedly have it but I don't. Do better best buy. Not only do I deliver for these people I'm also a customer but I no longer will deliver or shop at any best buy for the rest of my life. I also will be closing my best buy account, I no longer need it there are other places I can buy electronics. They underpay drivers anyway and I'm assuming all their employees are all underpaid as well. Best buy is the perfect example of corporate greed. I hope they close down one day.
Response from Best Buy
February 12, 2025
Hey, Martin. Thank you for providing your insight. We would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy When you message us, please include your full name, phone number, email, and reference your Google review number #64805030. Regards, ^Jason
Lev B
February 10, 2025
1 out of 5
What kind of store closes at 7pm? No wonder there's always like 2 customers at your store at any given time
Response from Best Buy
February 11, 2025
Hello, Lev, Thank you for leaving us a review. As a consumer myself, I understand the importance of the desire to shop at convenient times. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Kindly mention the phrase "Google Review, Convo #64799632" when reaching out via social media. Thank you, ^Ruby

About Best Buy Skokie

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