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Frequently Asked Questions About Best Buy Skokie

How do I check product availability at the Skokie Best Buy?
How do I check my order status?
My local Skokie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Skokie stores’ holiday hours?

Recent Reviews

4.0
(2753 reviews)
Fernando S
February 19, 2026
1 out of 5
Went to return a speaker that I got as a gift and I did not have a gift receipt, all I asked was for store credit and the associate was extremely rude and I asked for a manager twice until he finally called and as he called he told the manager on his headphone set that I was not listening when I was being polite and then the supervisor Or manager “ B “ was extremely rude and she came to me with attitude and she should not be a manager if she can’t control her emotions, all I asked for was store credit but I left with a horrible experience from Best Buy. I was polite to both associates and did not deserve being treated that way .
Response from Best Buy
February 19, 2026
Good Afternoon, Fernando, We certainly understand how you are feeling after an issue occurred while exploring options for a return. We would be happy to connect with you and review these concerns together. Please start by sending our team a private message on social media, so we can better assist you. Don't forget to include your Google review case ID in your message: #119339. - Facebook (https://bby.me/5bni1o) - Twitter/X (https://bby.me/j8girq) - Instagram (https://bby.me/k47pz5)
Roberta k
February 18, 2026
5 out of 5
The staff is the best. Mr. Garcia was so knowledgeable about the product and explained things in clear terms. He answered all my Issues. A business can only be successful if there are good people who are willing to work for you. This store has them.
Josue H
February 14, 2026
5 out of 5
Went to Best Buy for Meta glasses. Eli was great. Knowledgeable and professional. Sold. Thanks Eli.
David D
February 12, 2026
1 out of 5
Top many reasons why. Pathetic installation of dryers.
Response from Best Buy
February 12, 2026
Hi, David, Thank you for your review. Having a less than desirable delivery experience can be truly frustrating. If you would like to formally document your experience or are in need of assistance, please reach out to us on social media. Please reference Google Review 116229 in your message. Facebook (https://bby.me/6y3cz9), Twitter/X (https://bby.me/6t7f4k), or Instagram (https://bby.me/6hwuyu)

About Best Buy Skokie

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