How do I check product availability at the Skokie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Skokie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Skokie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Skokie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2684 reviews)
Jovan C
November 19, 2025
1 out of 5
Customer service here doesn’t exist. It seems like they just running away from you,if you try to ask for help they will pretend that they didn’t see you. At the end I was finally able to talk to a guy and he was very unpleasant and wasn’t able to answer a simple question !
Their customer service is filled with kids that has no skills at helping customers at all, not to mention how expensive best buy is… Avoid!!!
GET RID OF IMMATURE CHILDREN IN YOUR CUSTOMER SERVICE
Murray P
November 17, 2025
1 out of 5
Impossible to get through by phone. Appointment made for Geek Squad took 30 minutes to make. Insisted make RAM purchase over phone as well as Geek Squad team. Brought in my PC was told 2-3 days. Missed phone call saying incompatible I should buy from Amazon and bring in…. Unresolved so far. Have paid $200 without a fix. Horrible!!!!
b g
November 17, 2025
5 out of 5
Every time I've shopped at this Best Buy I've had good experiences. Helpful, efficient staff and no hassle customer service.