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Frequently Asked Questions About Best Buy Skokie

How do I check product availability at the Skokie Best Buy?
How do I check my order status?
My local Skokie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Skokie stores’ holiday hours?

Recent Reviews

4.0
(2684 reviews)
Jovan C
November 19, 2025
1 out of 5
Customer service here doesn’t exist. It seems like they just running away from you,if you try to ask for help they will pretend that they didn’t see you. At the end I was finally able to talk to a guy and he was very unpleasant and wasn’t able to answer a simple question ! Their customer service is filled with kids that has no skills at helping customers at all, not to mention how expensive best buy is… Avoid!!! GET RID OF IMMATURE CHILDREN IN YOUR CUSTOMER SERVICE
Murray P
November 17, 2025
1 out of 5
Impossible to get through by phone. Appointment made for Geek Squad took 30 minutes to make. Insisted make RAM purchase over phone as well as Geek Squad team. Brought in my PC was told 2-3 days. Missed phone call saying incompatible I should buy from Amazon and bring in…. Unresolved so far. Have paid $200 without a fix. Horrible!!!!
b g
November 17, 2025
5 out of 5
Every time I've shopped at this Best Buy I've had good experiences. Helpful, efficient staff and no hassle customer service.
Em i
November 11, 2025
5 out of 5
Love my new Razr phone! Thank you.

About Best Buy Skokie

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