How do I check product availability at the Skokie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Skokie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Skokie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Skokie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2631 reviews)
Nonda H
September 15, 2025
2 out of 5
Waited 20 minutes for assistance. Left the store
Response from Best Buy
September 15, 2025
Hi Nonda,
Thanks for sharing this review with us here. We're concerned to hear about this and understand your disappointment that you didn't receive the help you needed. If you'd like to discuss this further with us, or need any other assistance, please feel free to reach out to us on Facebook (https://bby.me/qt2jy8), Twitter/X (https://bby.me/1xm3a6), or Instagram (https://bby.me/me07yk). When reaching out, please include the Google Review reference number #43697.
Maeva B
September 09, 2025
5 out of 5
The staff here are always polite. They do their absolute best to treat each customer with respect and courtesy while delivering excellent customer service. This why they're always my 1st choice when purchasing electronics.
Eden L
September 08, 2025
5 out of 5
Alex was extremely helpful and knowledgeable when it came to Microsoft computers. I felt confident in the decision and Alex even helped me figure out how to transfer the information from my old computer.
Phoenix D
September 07, 2025
4 out of 5
Pretty decent customer service. Didn't take forever... got a new phone that was a fairly good deal.