How do I check product availability at the Skokie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Skokie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Skokie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Skokie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2876 reviews)
Rick H
August 24, 2026
5 out of 5
It's always fun to visit Best Buy. They have a good assortment of products on display and ready to buy. I'm one of those people who likes to look at things before buying. And when I'm ready to buy, I like to be able to pick up the item and take it home.
Dean
August 18, 2026
1 out of 5
Bought a phone at another best buy and they sent me to this location to pick it up. I arrived and they told me they canceled my order because they couldn't find the phone. After waiting 30 minutes for a refund receipt I asked to buy a different phone. Another 30 minutes goes by and nobody comes by to help me whatsoever. 50 workers doing absolutely nothing in there just buy on Amazon save yourself the stress
Response from Best Buy
August 18, 2026
Hi there!
Thank you for your review. This is certainly not the level of service we strive to deliver, and we appreciate you bringing this to our attention.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/PdRr6M, Instagram: https://bby.me/l21Ebr, or Twitter/X: https://bby.me/yeKEml and reference Google review 205560 in the details you provide.
xavier a
August 17, 2026
5 out of 5
Great employees
Diana G
August 16, 2026
1 out of 5
I visited this store 9n Sunday August 16th because I wanted to buy a dash cam. After 30 minutes waiting for someone to help me to get the cam because everything was locked I had to leave the store because nobody came to help me. I asked some people from staff if someone could help me,and the answer was "you have to wait".After 30 minutes waiting I decided to leave without the camera. It is the second time I visited this location, unfortunately in both occasions nobody took the time to help me.