Best Buy Skokie

The person with glasses at the Cellphone is SUPER unhelpful. Waster 2.5 hrs of my time and did not want to help whatsoever. No idea what his issue was against me. VERY impolite and unwilling to answer any questions. When asked for the manager, he said he cannot come. SUCH A LOW VALUE PERSON! VERY BAD SERVICE! AVOID THIS LOCATION FOR ANY CELLPHONE OR ANY PURCHASES!

My recent visit to Best Buy was honestly one of the worst retail experiences I’ve ever had. From the moment I walked in, it felt like customer service was an afterthought. Not a single employee acknowledged me, even though several walked right past while I was clearly looking for help. When I finally did get someone’s attention, the associate seemed rushed, uninterested, and gave me incomplete information that ended up wasting even more of my time. To make things worse, the checkout process was chaotic and disorganized, and no one seemed prepared to assist with basic questions. I left frustrated, empty-handed, and honestly shocked at how poorly the store was run. I expect much better from a retailer that prides itself on customer service. This visit made me rethink shopping at Best Buy altogether.

Here’s a more friendly version of your review: ⭐⭐⭐⭐⭐ Had an awesome experience at Best Buy thanks to Alex! He helped me pick out the perfect PC and made everything super easy . He was really friendly, and very professional. Big thanks to Alex for the great service – I’ll definitely be back! 😊

They fix my PC I had blue screen it's a Geek Squad fix it they were friendly they make you make an appointment I was 10 minutes early they didn't make me wait what are the largest electronic stores I ever saw