How do I check product availability at the Skokie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Skokie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Skokie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Skokie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2592 reviews)
Michael K
August 13, 2025
1 out of 5
Terrible service. 8 people in line and only one person to run guest service and check out. Finally someone comes to back up this overworked guy and I tell him they should've called back up 10 minutes ago - he gives me attitude and says I don't have the people. Meanwhile I saw three people just standing around. A more proper response would have been to say sorry and not try to argue with the guest. Honestly, it won't be long until bestbuy goes under - I spent the last of my gift card and I'll never go there again.
Ramadan’s L
August 11, 2025
5 out of 5
Everything worked customer service was nice and it came with a warranty
Mario T
August 07, 2025
4 out of 5
Very helpful staff. They've widened their selection to include home appliances.
Mike G
August 06, 2025
1 out of 5
We just bought this dish washer from Bestbuy in orland park. Itwas supposed to be brand new, but once we opened the bath, there was water All over inside and inside the piping. It also had scratches in the front and on the sidewalls. Obviously it was repackaged as new. Customer service did nothing to accommodate. We're getting supposedly a new one in three days
Response from Best Buy
August 06, 2025
Hello, Mike.
Thank you for taking the time to leave a review. I can understand how seeing water in a new unit would catch me off guard, and we would be glad to answer any questions you may have and help assist you in any way that we can.
Please feel free to send us a message on Facebook (https://bby.me/unnv42), Twitter/X (https://bby.me/llyjet), or Instagram (https://bby.me/ecp6px). Please also include Google Review number 25382.
Best,
^Allison