How do I check product availability at the Skokie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Skokie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Skokie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Skokie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2460 reviews)
NRj
February 15, 2025
1 out of 5
Worst service
Response from Best Buy
February 16, 2025
Hello,
At Best Buy, we always want our customers to receive pleasant, helpful service when they shop with us. I'm concerned to learn that this might not have been the case for you recently.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64818281.
Regards,
^Kristy
Frank C
February 15, 2025
1 out of 5
Worst service by geek squad ever everyone standing around laughing while my guy helping me was severely distracted just a bunch of kids acting like kids the lack of professionalism and attention to details was severely missing wasted an hoist of my time and end result could not help me this could have easily been stated upon arrival this is not even worth giving 1 star trash
Response from Best Buy
February 16, 2025
Hello and thanks for reaching out on Google, Frank.
Getting a service completed should be easy and we understand your frustration. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64817834.
Kindly,
^Graham
Martin e
February 12, 2025
1 out of 5
This best buy and mostly all of them are complete and utter trash. I went to go pick up an item for one of their customers and they had me waiting so long that I asked them how long this was going to take because I have other deliveries. They got offended at the question and told me to leave without the customers product which I already had. So I leave but they don't take the delivery out of my agenda and now I can't get other deliveries because best buy won't cancel the order. Meanwhile the customer already paid for a service but they won't be getting it because I supposedly have it but I don't. Do better best buy. Not only do I deliver for these people I'm also a customer but I no longer will deliver or shop at any best buy for the rest of my life. I also will be closing my best buy account, I no longer need it there are other places I can buy electronics. They underpay drivers anyway and I'm assuming all their employees are all underpaid as well. Best buy is the perfect example of corporate greed. I hope they close down one day.
Response from Best Buy
February 12, 2025
Hey, Martin.
Thank you for providing your insight. We would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you message us, please include your full name, phone number, email, and reference your Google review number #64805030.
Regards,
^Jason
Lev B
February 10, 2025
1 out of 5
What kind of store closes at 7pm? No wonder there's always like 2 customers at your store at any given time
Response from Best Buy
February 11, 2025
Hello, Lev,
Thank you for leaving us a review. As a consumer myself, I understand the importance of the desire to shop at convenient times. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64799632" when reaching out via social media.
Thank you,
^Ruby