Great customer service at the Samsung corner
Very slow service. Not enough employees at the checkout area. Be ready for a long day to purchase an item.
Response from Best Buy
July 21, 2025
Hello, Orlando.
Thanks for sharing your experience with us here on Google. A quick and friendly checkout process is something that we strive to provide for our customers, so I can understand where you are coming from. If you still need some assistance, please send a private message out to one of our live representatives through one of the social media platforms below. Be sure to include your full name and phone number. Please, also reference your Google Review number 18742.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Cheers,
^ Jason
Very rude service, half of the staff doing nothing, other half wont help u out. Don't come here, shame on best buy management, need to fire lots of members of staff. I have never felt that much disappointment
Response from Best Buy
July 21, 2025
Hi, Max,
Thanks for sharing your review with us. We strive to provide a great experience with friendly and excellent customer service. We can see that your recent interactions did not appear to deliver on these expectations. We'd like to have you follow up with us and provide more feedback on how we may improve future visits.
Please reach out to us through a private message on Facebook (https://bby.me/zsyq28), Twitter/X (https://bby.me/4dmfqu), or Instagram (https://bby.me/qn0kge). For the fastest response, please include your full name, email, phone number, and "Google Review 18420" in your message. Thanks!
Regards,
^April
I bought Hisense Tv 65 inch from them after 20 days the TV get issues I came here for help but they saying call Geeksquad but the geeksquad saying call manufacturer.. even though manufacturing are not helping .. I’m getting too much trouble why I bought this tv, I lost all my money
Response from Best Buy
July 21, 2025
Hello,
Thank you for providing your feedback on Google. Having issues with a recently purchased TV is upsetting. Feel free to reach out through social media privately with the link provided. When you are reaching out mention "Google Review #18421", provide details about your review, along with your full name, email, and phone number.
Facebook (https://bby.me/47x7w8)
Twitter/X (https://bby.me/j5tdcl)
Instagram (https://bby.me/fd20rb)
Here to assist,
^Jay