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Frequently Asked Questions About Best Buy Skokie

How do I check product availability at the Skokie Best Buy?
How do I check my order status?
My local Skokie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Skokie stores’ holiday hours?

Recent Reviews

4.0
(2687 reviews)
Jacob L
November 28, 2025
1 out of 5
Had multiple items in wrong place and refused to match price
Response from Best Buy
November 28, 2025
Hi Jacob, Thank you for your review. We understand your concern with our Price Match Guarantee. While our Price Match policy does not cover items that are on the wrong shelf, we'd be happy to help clarify what the process actually entails. For more information, visit https://bby.me/drs77q, or feel free to reach out to us on Facebook: https://bby.me/e28yle, Instagram: https://bby.me/mbibqg, or Twitter/X: https://bby.me/mm8cu7 for more personalized support.
gaster l
November 25, 2025
5 out of 5
Manager Mike was extremely helpful during my TV-buying experience. No pressure at all , just straight TV and production-industry insider knowledge that helped me confidently choose Sony as a PS5 gamer and movie/TV fanatic. Thank you to Best Buy Skokie’s TV team, and especially Mike!
luis b
November 24, 2025
5 out of 5
Good care 👏 and quality products good prices
Jovan C
November 19, 2025
1 out of 5
Customer service here doesn’t exist. It seems like they just running away from you,if you try to ask for help they will pretend that they didn’t see you. At the end I was finally able to talk to a guy and he was very unpleasant and wasn’t able to answer a simple question ! Their customer service is filled with kids that has no skills at helping customers at all, not to mention how expensive best buy is… Avoid!!! GET RID OF IMMATURE CHILDREN IN YOUR CUSTOMER SERVICE

About Best Buy Skokie

bestbuy.com