How do I check product availability at the Skokie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Skokie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Skokie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Skokie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2738 reviews)
charlie p
January 18, 2026
5 out of 5
Fernando helped me on the phone figure out exactly what I needed and assisted me with scheduling an appointment with ease. So helpful and kind!!
Lorraine W
January 18, 2026
4 out of 5
Get people work here, very helpful and knowledgeable.
Julio O
January 17, 2026
5 out of 5
Shout out Eli and his amazing customer service ! He guided me through the meta demo and is very knowledgeable
Kareem M
January 16, 2026
1 out of 5
Not sure if they are under staffed but the last few visits I’ve came here, no one helped me. One of those times I ended up buying a TV for my sons bedroom. Yesterday I walked in with full intention on purchasing a Sony A6700 with accessories but again no one asked me if I needed help. So I just walked out instead.
Response from Best Buy
January 16, 2026
Hello, Kareem,
Thank you for reaching out to us here to share your feedback. We understand how important excellent customer service can be, and we would like to take a closer look into this to document any feedback you may have here. Please send us a private message or DM at the following Social Platforms with Google Review# 105622.
Facebook (https://bby.me/fsfjyy)
Twitter/X (https://bby.me/vzi7ud)
Instagram (https://bby.me/v444o7)
We look forward to assisting you there.
^ Brandon