How do I check product availability at the Skokie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Skokie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Skokie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Skokie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2750 reviews)
Josue H
February 14, 2026
5 out of 5
Went to Best Buy for Meta glasses. Eli was great. Knowledgeable and professional. Sold. Thanks Eli.
David D
February 12, 2026
1 out of 5
Top many reasons why. Pathetic installation of dryers.
Response from Best Buy
February 12, 2026
Hi, David,
Thank you for your review. Having a less than desirable delivery experience can be truly frustrating. If you would like to formally document your experience or are in need of assistance, please reach out to us on social media. Please reference Google Review 116229 in your message.
Facebook (https://bby.me/6y3cz9), Twitter/X (https://bby.me/6t7f4k), or Instagram (https://bby.me/6hwuyu)
K P
February 11, 2026
1 out of 5
Horrible costumer service had to wait 30 min for someone to get me a pair headphones
Response from Best Buy
February 11, 2026
Hey there, K P,
We understand your frustrations surrounding the long wait time to receive support. We would love to hear more about your experience. Please send us a private message on Facebook (https://bby.me/tgc3kh), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #115870".
Anonymous
February 10, 2026
1 out of 5
DO NOT PURCHASE CREDIT CARD WITH BESTBUY OR ORDER ANYTHING FROM THEM THAT REQUIRES SHIPPING.
I ordered an item and financed through a BestBuy credit card (JUST ONCE) and did not recieve the item. The photo of "delivery" doesn't even show any shipping label or specific attributes to me. I ordered an expensive item and there wasn't even a signature required which is rediculous! No refunds were given. I disputed the charge and BestBuy credit denied the dipute. I have sent a complaint to the Consumer Financial Protection Bureau.
Update to your response: I did contact your social media team as suggested. Unfortunately, I received the same repeated responses and no meaningful assistance. I was simply referred back to the tracking number and delivery confirmation without my concerns being addressed.
At this point, I have made multiple attempts to resolve this directly and have only been given the runaround. I will be waiting on the CFPB to review this
Response from Best Buy
February 10, 2026
Good Morning,
We certainly understand how you are feeling after an issue occurred with your recent delivery. We would be happy to review this situation in depth with you. Please feel free to send us a private message on social media, so we can better assist you.
- Facebook (https://bby.me/npr9ys)
- Twitter/X (https://bby.me/h9c0d3)
- Instagram (https://bby.me/exs5nl)