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Frequently Asked Questions About Best Buy Skokie

How do I check product availability at the Skokie Best Buy?
How do I check my order status?
My local Skokie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Skokie stores’ holiday hours?

Recent Reviews

4.0
(2750 reviews)
Josue H
February 14, 2026
5 out of 5
Went to Best Buy for Meta glasses. Eli was great. Knowledgeable and professional. Sold. Thanks Eli.
David D
February 12, 2026
1 out of 5
Top many reasons why. Pathetic installation of dryers.
Response from Best Buy
February 12, 2026
Hi, David, Thank you for your review. Having a less than desirable delivery experience can be truly frustrating. If you would like to formally document your experience or are in need of assistance, please reach out to us on social media. Please reference Google Review 116229 in your message. Facebook (https://bby.me/6y3cz9), Twitter/X (https://bby.me/6t7f4k), or Instagram (https://bby.me/6hwuyu)
K P
February 11, 2026
1 out of 5
Horrible costumer service had to wait 30 min for someone to get me a pair headphones
Response from Best Buy
February 11, 2026
Hey there, K P, We understand your frustrations surrounding the long wait time to receive support. We would love to hear more about your experience. Please send us a private message on Facebook (https://bby.me/tgc3kh), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #115870".
Anonymous
February 10, 2026
1 out of 5
DO NOT PURCHASE CREDIT CARD WITH BESTBUY OR ORDER ANYTHING FROM THEM THAT REQUIRES SHIPPING. I ordered an item and financed through a BestBuy credit card (JUST ONCE) and did not recieve the item. The photo of "delivery" doesn't even show any shipping label or specific attributes to me. I ordered an expensive item and there wasn't even a signature required which is rediculous! No refunds were given. I disputed the charge and BestBuy credit denied the dipute. I have sent a complaint to the Consumer Financial Protection Bureau. Update to your response: I did contact your social media team as suggested. Unfortunately, I received the same repeated responses and no meaningful assistance. I was simply referred back to the tracking number and delivery confirmation without my concerns being addressed. At this point, I have made multiple attempts to resolve this directly and have only been given the runaround. I will be waiting on the CFPB to review this
Response from Best Buy
February 10, 2026
Good Morning, We certainly understand how you are feeling after an issue occurred with your recent delivery. We would be happy to review this situation in depth with you. Please feel free to send us a private message on social media, so we can better assist you. - Facebook (https://bby.me/npr9ys) - Twitter/X (https://bby.me/h9c0d3) - Instagram (https://bby.me/exs5nl)

About Best Buy Skokie

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