Hi my name is mumtaz Shiekh I hate this best buy location they didn't help find my microwave and when I asked someone they were rude to me they said I can't help you now I have hearing problem the guy said to Me and he said hurry up tell me fast I am a senior man in 60 and he was rude to be that employee plz don't treat old people bad help them when they need orr I will report a file on that store your best buy will be banned in South elgin location.
Response from Best Buy
April 25, 2026
Hey, Mumtaz,
It fully makes sense to expect friendly and attentive assistance while looking for a microwave. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #145945 in your message. You can find us here:
Facebook (https://bby.me/ZFxTcD), Twitter/X (https://bby.me/HIKy7u),
Instagram (https://bby.me/Ri5GHF).
They are so helpful and very patient.
Needed to go to a further best buy to ensure item was in stock.
very clean store.
it's been YEARS since I've been in a BB. less stuff, but plenty of staff in hand to help.
Quick and fast checkout.
I don't shop at BB often, but it was very pleasant experience. I would come back.
No stock. Employees standing around while I was waiting for help
Response from Best Buy
March 30, 2026
Hello and thanks for reaching out. We appreciate you bringing your experience to our attention and would like the chance to document the service received and help assist if needed. If you have a minute, please reach out to us on Facebook (https://bby.me/OjGDRC), Twitter/X (https://bby.me/zmcp5v), or Instagram (https://bby.me/4dMbWd). Please be sure to include Google Review number 136447 when reaching out.
Thanks.