Frequently Asked Questions About Best Buy South Elgin
How do I check product availability at the South Elgin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Elgin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Elgin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Elgin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1480 reviews)
John J
November 13, 2024
5 out of 5
In need of a specific special order item, it was received within a few short days with delivery on time.
simona F
October 11, 2024
3 out of 5
We waited for a long time before someone helped us!
Response from Best Buy
October 11, 2024
Hello, Simona,
We appreciate your feedback on Google my Business. I know waiting a long time for assistance is frustrating. We would like to hear about your experience, here at the corporate office.
Feel free to reach out through social media with the links below. Please mention "Google Review", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Sonal D
October 08, 2024
5 out of 5
Lots of choices.
Daryl N
October 05, 2024
5 out of 5
Peter in Geek Squad is incredible. He's knowledgeable and explains things in understandable terms. He was able to fix my problem in 15 min, plus give me advice on how to prevent it from happening again and directions on how to solve my issue if it happens again. Outstanding!
Cosmo in computer sales is also great. He was able to help me locate the perfect laptop for my specific needs.
Best Buys lately are hit-or-miss. This location is a "hit" with such kind employees.