HEKN-エミリ-
August 07, 2026
店員が親切で雰囲気も良かったです。ノート型パソコンの種類がたくさんありました。
iPhoneの不具合の修理のために行きましたが、事前にオンラインで予約をしてきました。
店内にはパックマンのゲーム機もあって懐かしいと思いました。
Waited forever to get what i needed
Response from Best Buy
August 03, 2026
Hey there, Joe,
We understand your frustrations surrounding your experience and not getting support. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook, Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:#197568
Juan in the Geek Squad section was great. I bought a laptop three days ago that wasn’t working properly right out of the box, and he was incredibly helpful through the whole thing. He carefully walked me through the exchange process and made everything easy and stress-free. I walked out with an identical laptop, except this one works exactly like it should. Huge thanks to Juan, highly recommend asking for him if you need help 💯