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Best Buy South Elgin
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Frequently Asked Questions About Best Buy South Elgin
How do I check product availability at the South Elgin Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Elgin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Elgin stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Elgin Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1551 reviews)
Jade M
June 16, 2025
1 out of 5
There was great customer service at the store but I have a terrible experience with the item itself. I went to the store on Thursday looking to buy an iPad but they didn’t have the iPad in stock. So they placed an order for it to come to my house on Friday. I get home and the package says it got delivered but the box is empty and instead there is a McDonalds toy inside. The DoorDash driver stole my iPad. I have a camera on my front door so we see that he has his face covered. I called Bestbuy and the lady started a case put it did not activate because she didn’t fully report what was happening. So it’s been three days and I still have not gotten a refund or a replacement. I called today and they said that they would get back to me in 24 to 72 hours with an email to see if I would get my refund. I needed the iPad for this week and now I have to wait to get my money back. I don’t understand why they are using unreliable services like DoorDash to deliver these items that cost so much money. Terrible, don’t order from Best Buy. They will not help you immediately and it’s a waste of time and money. Just a warning for those that want to order online. First and last time I am buying something from Bestbuy.
Tyler R
June 05, 2025
2 out of 5
Where are the physical copies?
María G
May 27, 2025
1 out of 5
I bought an HP laptop like new and it was used.
jesus m
May 21, 2025
5 out of 5
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