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Frequently Asked Questions About Best Buy South Elgin

How do I check product availability at the South Elgin Best Buy?
How do I check my order status?
My local South Elgin Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy South Elgin stores’ holiday hours?

Recent Reviews

4.0
(1564 reviews)
Yashas M
July 27, 2025
5 out of 5
Jsv helped a lot. I just got a DJI camera, and I didn’t know if it would fit with the accessories. I was looking for one. that would actually work with my DJI camera, but I didn’t wanna spend $60 buy it and then find out but Jsv was so cool that he let me try it out and he told me if it didn’t work they could have it back he he was such an amazing person . Thanks a lot.
J Z
July 16, 2025
1 out of 5
It's not about the money it's about the responsibility of selling a giant TV, installing and providing warranty at high cost. I tried to get help from geek squad they basically laughed in my face at the store, manager told me to call the number they scribbled down on paper but nobody ever picked up. Very disappointed even after asking for a manager she basically shived me out the door. Hey we already have your money call this number that no one answers 😠
Response from Best Buy
July 17, 2025
Hello, Thanks for leaving your feedback. I understand your frustration with not getting the help needed. We're happy to take a look into the matter for you. Please connect with a Best Buy representative by sending a private message to us on one of the below social media platforms. This will connect you with a representative from our corporate team. X: https://bby.me/0knvb1 Facebook: https://bby.me/of5534 Instagram: https://bby.me/wuy1dc Best, Kadian
David S
July 10, 2025
5 out of 5
Very helpful and knowledgeable staff, answered all my questions. Would highly recommend this location.
Robert D
July 08, 2025
2 out of 5
Two stars because they had the product I was looking for. But they said if you find a cheaper price come back and will pay the difference. Lo and behold prime day occurred and the price was $70 cheaper on Amazon. But of course they don’t honor the price match for prime day. That’s extremely lame. I wasted an entire trip coming here for them to tell me that they don’t honor the very discount that they promoted to me when I purchased my product. Lame.

About Best Buy South Elgin

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